Customer Calling Job Vacancies in Thane

Digitide BPO - Short JD (Customer Support Executive / Voice Process)Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Support banking/product-related inquiries and basic sales activities.Maintain high customer satisfaction and service quality.Follow process guidelines, compliance, and documentation standards.Communicate effectively with customers in a professional manner.Eligibility: Graduate/Undergraduate (varies by role), good communication skills, customer-service mindset. Some roles prefer regional language proficiency.

Should have good communication in Hindi/English

DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply

As a Receptionist, your main responsibility will be to greet visitors, answer and direct phone calls, and manage the front desk. You will also be responsible for handling administrative tasks, scheduling appointments, and maintaining a clean and organized reception area.The ideal candidate should have excellent communication skills, be well-organized, and have a friendly and professional demeanor. Previous experience in a similar role is preferred but not required. A high school diploma or equivalent is necessary. The ability to multitask, work efficiently under pressure, and maintain a positive attitude is essential. As this is a full-time position based in Dombivli, Thane, only female candidates will be considered.

- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Job Title: Customer Service Executive (Inbound UPSTOX / Metropolis Process) Company: MHLIB Location: Mumbai & Thane (Work from Office) Industry: BPO / Healthcare & Financial Support Job Overview:We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profiles No Sales, No Targets, No Pressure.Whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining. Key Responsibilities:Handle inbound calls for either Metropolis lab services or UPSTOX IB-related customer queriesAssist customers with inquiries, bookings, or support requestsDeliver accurate information and professional assistanceEnsure a high level of customer satisfaction and empathy Requirements:Minimum Qualification: HSC (12th Pass)Experience:Freshers: Welcome to applyExperienced: Preferred in customer serviceLanguage: Good English communication skills (mandatory)Gender: Open to allAge Limit: 18 to 35 yearsWork Location:Metropolis Process: Mumbai OfficeUPSTOX Process: Thane Highstreet Office Shift Timings:Metropolis Process:Rotational day shifts between 7:00 AM 11:00 PMNo night shifts post 11 PM6 days working 1 rotational weekly offUPSTOX IB Process:Fixed shift: 8:00 AM 5:00 PM6 days working 1 weekly off Salary:UPSTOX Process:Freshers: 18,836 CTC 16,258 In HandMetropolis Process:Freshers: 16,000 In HandExperienced: 17,000 In Hand Perks & Benefits:Only 1 Operations round of interview Fast and SimpleImmediate joining opportunityNo Sales / No Targets / No PressureSupportive team & professional work environment

Introduce Yourself, Introduce the Company and the Equipment We Design and Manufacture and Lastly Generate Business for the Company.

Job descriptionSalary Range : Rs. 10000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : ThaneWorking Hours : 09:30 am - 6:30pm Monday to Saturday

Good communication candidates required

We are seeking a Customer Relationship Management (CRM) Executive to join our team at Maitreyayog. The role involves directly engaging with potential and existing clients, managing relationships, and ensuring a smooth consultation-to-service experience.As a CRM Executive, you will be the first point of contact for leads, responsible for building trust, addressing queries, and guiding clients through our consultation process. You will also coordinate with the internal team to ensure seamless service delivery and client satisfaction.Key ResponsibilitiesMake calls to potential and existing clients, introduce services, and explain offerings.Manage inbound client queries via WhatsApp, calls, and email.Confirm and schedule appointments/consultations on Google Calendar.Maintain client data in the CRM system and track lead progress.Share brochures, service details, and follow-ups in a timely manner.Build strong client relationships through consistent communication and support.Assist in post-consultation follow-ups and payment confirmations.Coordinate with consultants (Vastu/Astro team) to ensure smooth handovers.RequirementsStrong communication and interpersonal skills (English & Hindi essential, Marathi is a plus).Prior experience in telecalling, client servicing, or CRM (1 - 2 years preferred, freshers with excellent communication may apply).Organized, proactive, and comfortable with digital tools (WhatsApp Business, Google Calendar, CRM software).Ability to handle sensitive client information with professionalism.Perks & BenefitsCompetitive salary + performance incentives.Training in CRM tools and Maitreyayogs service process.Growth opportunities in a fast-scaling holistic consultancy brand

Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276

Looking for customer service representative Location: ThaneSalary upto 38000 in hand 42 ctc5 days working any 2 weeks off24/7 night shifts Home drop facility available Dadar- KalyanThane - VashiThane - miraroad

sales / customer service

Looking for 2 skilled online marketing executives to promote our B2B services. Candidates should be experienced in digital marketing strategies, lead generation, and social media promotions. Work includes handling campaigns, SEO, content posting, and client outreach.