CRM Job Vacancies in Tirunelveli

We are seeking a motivated and friendly Customer Care Executive to join our team. This is a full-time work-from-home position based in Tirunelveli, ideal for freshers who have completed their 12th grade.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and complaints through calls and messages, ensuring a positive experience.- **Providing Product Information:** You will assist customers by providing detailed information about our products and services to help them make informed decisions.- **Resolving Issues:** If a customer faces any issues, you will work to resolve their problems by coordinating with other departments when necessary.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions to improve future service.- **Feedback Collection:** You will gather customer feedback to help improve our service offerings and report trends to management.**Required Skills and Expectations:**- Strong communication skills are essential, as you will interact with customers regularly.- A positive attitude and a knack for problem-solving will help you succeed in this role.- Basic computer skills are required, as you will be using software for record-keeping and communication.- Time management is important to meet customer needs promptly.- Being a team player is crucial, even though you will be working from home.We welcome enthusiastic individuals who can connect with customers and represent our company well.

Work AssignmentScans and Uploads to GsuiteFresh Application ProcessingRenewalsAccepting Maturity And Foreclosure applicationsUpdating and maintaining all registersDepositing Cash/Cheque to the bankCoordinating with meeting and other events arrangements