CRM Fresher Jobs in Erode

Job description:We are looking for a dynamic Customer Relationship Executive to manage and strengthen relationships with our customers. The role involves handling inquiries, resolving issues, ensuring customer satisfaction, and driving repeat business. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-centric mindset.Key Responsibilities:Customer Engagement: Build and maintain strong relationships with customers to enhance retention and loyalty.Issue Resolution: Address customer concerns, complaints, and inquiries in a timely and professional manner.Order & Delivery Coordination: Ensure smooth order processing, timely delivery, and post-sales follow-ups.Feedback Collection: Gather customer feedback to improve products, services, and overall experience.Loyalty & Offers: Inform customers about promotions, discounts, and special offers to drive sales.CRM Management: Maintain accurate customer records and interactions in the CRM system.Market Insights: Analyze customer behavior and preferences to provide input for marketing strategies.Skills & Qualifications:Bachelors degree in Business, Marketing, or a related field (preferred).Ability to handle customer queries and complaints efficiently.Good problem-solving and negotiation skills.Familiarity with CRM tools and Microsoft Office.Ability to work in a fast-paced and customer-focused environment

Back Office Assistant Wanted Qualification: Any DegreeLocation: Erode Bus stand & PalayapalayamTiming : 9.30 AM - 6.30 PMSalary: 12,000 - 13,500Experience : 1 - 2 years ExperienceGender : Female onlySkills Required: Basic system knowledge with Good CommunicationJob Responsibilities:Handling incoming calls and other communications.Updating paperwork, maintaining documents and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Creating, maintaining, and entering information into databases.Confident using office machinery (printers, fax machines, photocopiers, etc.)Strong verbal and written communication skills; excellent customer service skillsRegards,Erode Find JobsMore information contact usPH: 9626881794 / 9626881793Send your Resume to : erodefindjobs@gmail.com

Responsibilities Of Candidates Include: Inform Customers About Company's Products/Services And Offers Manage Inbound And Outbound Customer Calls In A Timely Manner Identify Customers Needs And Wants, Clarifying Information Whenever Possible Ability To Be On Phone For A Long Time And Familiar Using Dialer SystemsGenderBothEducationGraduateEnglishGood EnglishExperienceFresherWork daysMonday - SaturdayWork timings09:30 AM To 06:30 PMFee chargedNoScreening req.SmartphoneComputer/Laptop ownershipAny other specific requirementsNoAddress :-No.66-B,4th Floor,Akshaya Complex Mettur Road,Erode - 638011. LM - Opposite to Erode Bus standNear - Krishna Sweets

We hav give more pay for dedicated workers with 100% involvement. We hav given much more preference to academicians

Customer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.