Counsellor Job Vacancies in Mumbai

An inside education counsellor or tele-counsellor relies heavily on phone calls to connect with students, understand their goals, and guide them through the admissions process. Lead Engagement: Call prospective students who have registered interest online to introduce educational programs and courses.Telephonic Profiling: Conduct structured interviews over the phone to understand a student's academic background, career goals, and budget constraints.Virtual Pitching: Deliver clear, engaging pitches about courses, and post-study career opportunities.Relationship Management: Follow up regularly with students and parents via phone and WhatsApp to guide them through documentation and fees.Target Achievement: Meet weekly and monthly call volume, talk-time, and student enrollment targets.Essential Skills for Phone Counselling Excellent Telephone Etiquette: Maintain a warm, clear, and professional tone throughout long calling shifts.Active Listening on Calls: Catch subtle cues, hesitations, or doubts in a student's voice without visual feedback.Objection Handling: Confidently address student doubts regarding fees, course value, and placement guarantees over the phone. CRM Literacy: Log call statuses, notes, and follow-up reminders in CRM software (like LeadSquared, Salesforce, or HubSpot) while speaking.

As an Educational Counsellor, you will play a crucial role in guiding students on their academic journey and helping them make informed decisions about their education and future career paths.Key Responsibilities:- Counsel Students: Provide one-on-one and group counselling sessions to understand students' needs and aspirations, helping them to identify suitable educational programs and career options.- Assess Academic Performance: Analyze students' academic records and extracurricular activities to provide tailored advice and set realistic educational goals.- Provide Information: Deliver accurate information about various educational institutions, courses, entrance exams, and admission processes to help students make informed decisions.- Conduct Workshops: Organize and facilitate workshops on study skills, career planning, and exam preparation to enhance students' academic performance and confidence.- Follow-Up: Maintain regular follow-up with students to track their progress, address any concerns, and adjust educational plans as needed.Required Skills and Expectations:To excel in this role, you should have excellent communication and interpersonal skills to build rapport with students. A strong understanding of the education system, along with empathy and patience, is essential to effectively address students' concerns. Additionally, you should possess strong organizational skills to manage multiple students and their individual needs. A Post Graduate Diploma or M.Com degree is required, complemented by 1 to 3 years of relevant experience in educational counselling or a related field. Your ability to remain updated on educational trends and options will be vital for guiding students successfully.

An education counselor guides students through academic, career, and personal choices. They evaluate student strengths, recommend courses or career paths, and collaborate with parents and teachers to resolve learning or behavioral hurdles.Student Guidance: Lead one-on-one or group sessions to address academic progress, personal goals, and emotional concerns.Assessments: Administer and interpret aptitude, personality, and interest tests to match students with proper career or academic tracks.Planning: Assist with course selection, class scheduling, and post-graduation preparation like college or vocational applications.Collaboration: Meet with teachers, school administrators, and parents to build support systems for at-risk or struggling students.

As a Sales Counselor, your primary role is to assist customers in making informed choices about our products and services. You will work from home and connect with potential clients through various communication channels. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their needs and preferences, providing personalized recommendations.- Product Knowledge: Stay updated on our product offerings, features, and benefits, enabling you to answer questions and educate clients effectively.- Sales Support: Assist customers through the sales process, guiding them from initial inquiry to final purchase, ensuring a smooth and satisfying experience.- Follow Up: Reach out to potential leads and previous customers to follow up on their interest, helping to nurture relationships and drive sales.- Feedback Collection: Gather customer feedback about their experience and our products to help improve our services and offerings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential to explain product details clearly to customers.- Problem-Solving Ability: Be proactive in addressing customer inquiries and resolving any concerns they may have while maintaining a positive attitude.- Self-Motivation: As this is a part-time, work-from-home role, you should be disciplined and able to work independently to achieve sales targets.- Basic Computer Skills: Familiarity with basic computer operations and software applications is necessary to manage communications and records.- Customer-Centric Mindset: A genuine interest in helping customers and providing excellent service is crucial for success in this role.

Job Responsibilities Make outbound calls to prospective students and parents to provide information about courses, batches, fees, admission procedures, and facilities.Handle inbound calls and respond to inquiries related to admissions and courses.Understand students' academic requirements, career goals, and preferences to recommend suitable courses.Follow up regularly with leads generated through online inquiries, walk-ins, campaigns, and referrals.Counsel students and parents regarding course benefits, eligibility, batch timings, and career opportunities.Convert prospective leads into confirmed admissions by providing effective guidance and maintaining regular communication.Maintain and update lead details, follow-up status, and admission records in CRM/ERP or Excel.Schedule counseling sessions, campus visits, demo classes, and appointments with students and parents.Coordinate with counselors, faculty, and the admission team to ensure a smooth admission process.Achieve daily and monthly calling, follow-up, lead conversion, and admission targets.Maintain professional communication and build positive relationships with students and parents.Handle objections and address concerns regarding fees, course selection, timings, and other admission-related queries.Collect required student information and documents and assist in completing the admission formalities.Prepare daily/weekly reports on calls made, leads generated, follow-ups, and conversions.Participate in admission campaigns, seminars, education fairs, and promotional activities when required.Ensure a high level of student and parent satisfaction throughout the admission process.Key Skills RequiredExcellent communication and interpersonal skills.Good convincing and counseling abilities.Strong follow-up and lead-conversion skills.Basic knowledge of MS Office/Excel and CRM software.Target-oriented and self-motivated approach.Ability to communicate in English, Hindi, and Marathi is an advantage.Prior experience in telecalling, sales, counseling, or education admissions will be preferred.

We are looking for a dedicated and organized Administrative Assistant to join our team in Mumbai. This full-time position is suitable for women with 0 to 3 years of experience who have completed their 12th grade. The role is office-based and involves various administrative tasks to ensure smooth operations.Key Responsibilities:- Answering Phone Calls: You will handle incoming calls, take messages, and assure that important calls are directed to the correct person.- Managing Appointments: Scheduling and coordinating meetings for team members to ensure efficient time management.- Data Entry and Record Keeping: Maintaining accurate records and entering data into our systems to keep our information organized.- Assisting with Correspondence: Drafting, formatting, and sending emails or letters to clients and partners as needed.- Office Supplies Management: Keeping track of office supplies and placing orders when necessary to ensure the office runs smoothly.- Supporting Team Members: Providing general administrative support to colleagues, such as photocopying, filing, and organizing documents.To succeed in this role, you should have strong communication and organizational skills. A basic knowledge of office software and the ability to work well in a team is important. Attention to detail and the ability to multitask in a fast-paced environment are essential. Being proactive and showing a willingness to learn will help you thrive in this position.

Reputed Orthopedic Hospital Hiring - Patient Councelor Basically to counsel the patient on cost of the surgery, converting patient from OPD to IPD etcLocation: Chembur,MumbaiExperience: 1-3 YearsQualification: Graduate with experience in hospital front office and billing, good at communication and coordination, already working as counselor in other hospitalSalary : Based on experience

We are seeking a motivated and friendly Admission Counsellor to join our team in Andheri West, Mumbai. The ideal candidate will assist prospective students in navigating the admissions process to ensure they find the right educational programs.Key responsibilities include:1. Student Interaction: Actively engage with prospective students through phone calls, emails, and in-person meetings to provide information about available courses and admission procedures.2. Counselling: Offer personalized guidance to students to help them choose the best courses based on their interests, academic background, and career goals.3. Documentation: Assist students with the preparation and submission of admission documents, ensuring that all information is accurate and complete.4. Follow-Up: Maintain regular follow-ups with potential students to keep them informed about application status and any upcoming deadlines.5. Reporting: Keep track of inquiries, applications, and student feedback, and provide updates to the management team as needed.The ideal candidate will have 1 to 5 years of experience in a similar role, demonstrating strong communication skills and a passion for helping others. A minimum education level of 12th pass is required. Candidates should have good organizational skills, computer proficiency, and the ability to work independently in a fast-paced office environment. A friendly demeanor and the ability to build rapport with students are essential for success in this position.

We are seeking an enthusiastic Admission Counsellor who will play a vital role in guiding prospective students through the admission process. The ideal candidate should have a background in counseling or education, with 3 to 9 years of experience.Key Responsibilities:1. Student Counseling: Engage with potential students and their families, providing clear information about courses, admission processes, and eligibility criteria to help them make informed decisions.2. Documentation Assistance: Guide students in preparing and submitting necessary documents for their applications, ensuring that all requirements are met.3. Follow-up Communication: Maintain regular communication with prospective students through calls and emails to address their queries and provide updates on their application status.4. Organizing Events: Assist in organizing admission-related events, such as open houses and informational seminars, to attract and inform prospective students.5. Collaboration with Staff: Work closely with the admissions team and other departments to streamline processes and improve the overall experience for applicants.Required Skills and Expectations:The successful candidate should be a graduate with strong communication skills and a friendly demeanor. A proactive attitude and the ability to handle multiple tasks simultaneously are essential. Applicants must be comfortable working in an office environment and willing to collaborate effectively within a team. Additionally, a genuine passion for education and supporting students in their academic journey is crucial. Female candidates are preferred for this role.

We are looking for a passionate Study Abroad Counsellor to join our growing team at iVish Study Abroad. Key Responsibilities: Counsel students for international education (UK, USA, Europe, Australia) Guide students on course, university, and country selection Assist with applications, SOPs, and documentation Provide visa guidance and interview preparation Maintain relationships with students and partner universities Requirements: Bachelors Degree in any discipline 1-2 years of experience in the study abroad industry Strong knowledge of international admissions and visa process. Excellent communication & counselling skills.

As an Educational Counsellor in Kalyan West, you will play a crucial role in guiding students through their educational journeys. Your main responsibilities will include:- Student Guidance: You will provide one-on-one support to students, helping them choose suitable courses and career paths based on their interests and strengths.- Information Sharing: You will explain the educational programs available, including details about eligibility, application processes, and deadlines, ensuring students are well-informed.- Counselling Sessions: You will conduct regular counselling sessions to assess students' academic performance, address concerns, and develop strategies for improvement.- Communication with Institutions: You will maintain relationships with educational institutions, staying updated on their offerings and changes in programs to provide accurate information to students.- Organizing Workshops: You will be responsible for organizing and facilitating workshops and seminars that enhance students' skills, such as study techniques and exam preparation.- Follow-up Support: You will track the progress of students after they have enrolled in courses, providing ongoing support and encouragement.To be successful in this role, you should possess strong communication skills to interact effectively with students and parents. A friendly and approachable demeanor is essential, as well as good organizational abilities to manage multiple tasks simultaneously. You should also be empathetic and patient, able to understand the unique challenges students face. Prior experience in education or counselling is welcome but not mandatory, as we value a willingness to learn and grow in this field.

Admission CounsellorCompany Name - MAX SOLAR EDUCATION Designation - Education CounselorJob time - 10:30am to 07:30pmSalary - 10K to 15K Based on interview peformanceWe will be giving you, leads to out call, as a education Counselor you have to explain the course benefits and accordingly convert the lead into Admission. Rest can be discuss

We are looking for candidates with following skills .Designation : Educational / Admission CounselorLocation : Andheri and GhatkoparNP : immediate to 15 days .Conduct individual and group counseling sessions to advise and assist students with academic and vocational development. Evaluate students' attributes and assist them in realizing their objectives.- Conduct one on one & group counselling for inquiries that visit the Centre.- Initiating sales with potential customers over the phone.- Life cycle management of students which includes getting the admission forms filled with all accurate details, documentation & collection of documents submitted by students, collecting, maintaining & depositing the PDC-s, Id cards of students, etc.- Maintaining petty cash at centre level & sending reports for the same to accounts team.- Raise collateral & other requirements to the admin team & coordinate with them for center level AMC-s.- Counsel the attendees of in-house & outdoor seminars/workshops when such events occur.Completed a bachelor-s degree or undergraduate.Must have 2 years of sales experience.Must have a flair for sales.Excellent communication skills.

Job Title: Academic Counselor EdTech SalesCompany: Boston Institute of AnalyticsLocation: Andheri E, MIDCSalary: 6 LPA to 10 LPAWorking Days: MonSatTiming: 10:30 AM to 7:30 PMAbout the RoleAre you passionate about helping students achieve their academic and career goals? Do you have experience in EdTech sales, academic counseling, or student admissions? Join a fast-growing leader in analytics education and be part of a dynamic team guiding students towards success.What You'll DoProvide expert academic counseling and career guidance to prospective studentsAssist admissions with smooth application processes and documentationUse strong lead follow-up and conversion techniques to drive enrollmentsConduct engaging presentations and online counseling sessionsMaintain accurate records and collaborate with marketing and admissions teamsStay updated on industry and education trends to offer insightful adviceWhat Were Looking ForMinimum 1 year experience in EdTech sales or academic/student counselingExcellent communication and interpersonal skillsStrong negotiation abilities and customer-centric mindsetProficiency in Microsoft Office and CRM toolsIf youre ready to make a real impact in education and analytics, apply now and help shape the future of data professionals!

Communicate with US & Canadian clients via phone calls, emails, WhatsApp, and video meetingsUnderstand client requirements and provide clear, accurate information about servicesHandle inbound and outbound calls professionally during North American business hoursFollow up with leads, clients, and partners in a timely mannerMaintain proper records of client interactions and communication logsCoordinate with internal teams to ensure smooth service deliveryAddress client queries, concerns, and objections politely and confidentlyBuild long-term relationships with international clientsEnsure compliance with company communication standards and processes

We are looking for candidates with following skills .Designation : Educational / Admission CounselorLocation : Andheri and GhatkoparNP : immediate to 15 days .Conduct individual and group counseling sessions to advise and assist students with academic and vocational development. Evaluate students' attributes and assist them in realizing their objectives.- Conduct one on one & group counselling for inquiries that visit the Centre.- Initiating sales with potential customers over the phone.- Life cycle management of students which includes getting the admission forms filled with all accurate details, documentation & collection of documents submitted by students, collecting, maintaining & depositing the PDCs, Id cards of students, etc.- Maintaining petty cash at centre level & sending reports for the same to accounts team.- Raise collateral & other requirements to the admin team & coordinate with them for center level AMCs.- Counsel the attendees of in-house & outdoor seminars/workshops when such events occur.Completed a bachelors degree or undergraduate.Must have 2 years of sales experience.Must have a flair for sales.Excellent communication skills.

Were Hiring: Study Abroad Counsellor Europe Join our growing team at iVish Study Abroad!If youre passionate about guiding students toward their dream universities in Europe we want you.Qualifications: Bachelors degree (mandatory). Prior experience in Europe study abroad counselling is mandatory (Specially for Germany, France and Italy.) Strong knowledge of admission process & APS. Excellent communication in English, Hindi & Marathi. Proven track record from counselling to visa approvals.Key Skills: Student-first approach. Comfortable in guiding students and parents. End-to-end process handling. Expertise in University Applications and documentation (LOR, SOP, Resume). Understanding of financial & student visa requirements. Will be able to work on their own with minimal supervision.Apply now:Send your resume to admin@ivish.inor WhatsApp +91 7821837503Location: Bhabola, Vasai West Salary: As per industry standards