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Hiring Fresher - Customer Service Associate - Guwahati

Priyanya Aviation Services Private Limited

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Airport Guwahati
Customer Care Cons Customer Guidance
Passenger Customer Care (Reservation and Ticketing): The customer care department, also known as the reservation unit, is responsible for assisting customers in purchasing flight tickets from an airline. Traditionally, customers would make reservations by phone, with agents assisting in selecting and reserving seats. However, with the internet, most air tickets are now sold online. Despite this shift, customers still rely on the reservation department to make changes to their travel plans, making it a vital part of the airline's operations. The customer care department also handles ticketing arrangements, frequent flier points redemption, and hotline inquiries, functioning as a direct line of communication for customers.Check-in Counter: When customers arrive at the airport to catch their flight, they typically go to their airline's check-in counter. At the counter, they will be greeted by ground service agents who will help them through the check-in process. This process includes registering the customer for their flight, checking their travel documents, issuing the boarding pass, and facilitating baggage check-in if desired.Boarding Gate: Once customers have completed the airport security and immigration process for international flights, they will proceed to the boarding gate and wait to board the aircraft. During the boarding process, airline ground agents will verify customers' travel documents, which may involve collecting boarding passes for cross-checking passenger headcounts.Arrival: Upon arrival at the destination airport, airline ground agents are readily available to assist customers with disembarkation and offer directions to both arriving and transiting customers, ensuring a seamless and stress-free experience for travelers.Baggage Retrieval: Upon clearing immigration, customers proceed to the baggage hall to retrieve their luggage. If customers encounter any issues such as delayed or damaged baggage, they can seek assistance from the available agents, who are trained to track lost or delayed luggage and arrange for its return or repair. This comprehensive baggage service ensures that customers receive prompt and efficient assistance for any baggage-related issues.After-Sales: In some airlines, agents in the reservation department are responsible for receiving and resolving customer feedback, both positive and negative, to ensure that customers feel heard and valued when it comes to airline travel.
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Female
  • Karnal
Digital Marketing Influencer Marketing
Urgently Required Influencer marketing executive Location - Mugal Canal , KarnalQualification - Graduation Salary -12K to 18KGood knowledge Of Excel& Digital marketing Time - 10am to 6pmMonday to Friday Female can apply only Freshers also can apply Mob. No. 9953468881( HR. Department) Office No.52, 1st.flooropposite Nirmal juice corner, Kunjpura Road Karnal.
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  • 0 - 3 yrs
  • Asansol
English Typing Typing Basic Computer Skills
We are looking for a dedicated Calling Executive to join our team in a part-time work-from-home role. The ideal candidate will be responsible for making outreach calls and engaging with potential customers.Key Responsibilities:- **Outbound Calling**: Make calls to a list of potential clients to introduce our services and gather information.- **Customer Engagement**: Build rapport with customers during calls to understand their needs and interests.- **Lead Qualification**: Screen potential leads to determine their fit for our offerings and schedule follow-up actions as needed.- **Data Entry**: Accurately record conversations and customer information in our database for tracking and follow-up purposes.- **Feedback Collection**: Gather feedback from customers to help improve our services and product offerings.Required Skills and Expectations:- **Communication Skills**: Strong verbal communication skills are crucial for effectively engaging with customers and conveying information clearly.- **Listening Skills**: The ability to listen actively to customers is essential for understanding their needs and providing appropriate solutions.- **Organizational Skills**: Good organizational skills will help you manage calls and customer information efficiently.- **Basic Computer Skills**: Familiarity with computers and databases is necessary for data entry and tracking customer interactions.- **Self-Motivated**: As this is a work-from-home position, candidates should be self-motivated to manage their time and work independently.This role is suitable for individuals with 0 to 3 years of experience and a minimum education level of 12th pass.
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  • Fresher
  • 4.5 Lac/Yr
  • Kurali Highway Chandigarh
Non Voice Process Back Office Processing MS Office Package Hindi Typing English Typing Data Management Data Processing Basic Computers Online Data Entry Computer Operations Mails Copy Paste Jobs Communication Skills Data Entry MS Office Offline Data Entry Typing Skills Copy Editing
We are looking for a Data Entry Operator to join our team. This is a part-time position suitable for freshers who have completed their 12th grade. The work is remote, allowing you to perform your duties from home.**Key Responsibilities:**- **Data Input:** Accurately enter data into our systems or databases, ensuring information is correct and up-to-date.- **Data Verification:** Check and verify the accuracy of data entered to prevent errors and maintain data integrity.- **File Management:** Organize and maintain files systematically, making it easy to access and retrieve necessary information.- **Reporting:** Generate reports as needed, summarizing data and providing insights for decision-making.- **Communication:** Collaborate with team members to clarify any doubts regarding data entry tasks and ensure smooth workflow.**Required Skills and Expectations:**- **Attention to Detail:** Must have a keen eye for detail to catch errors and discrepancies in data.- **Computer Proficiency:** Should be comfortable with using computers and various software programs, especially word processing and spreadsheet applications.- **Time Management:** Ability to manage time effectively to meet deadlines and maintain productivity while working from home.- **Communication Skills:** Good verbal and written communication skills are essential for collaborating with the team and reporting findings.- **Self-Motivated:** Should be able to work independently and stay motivated while completing tasks remotely. If you have the necessary skills and are ready to start your career in data entry, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Ganeshguri Guwahati
Cold Calling Telecommunication Outbound Calling Voice Process BPO Sales Call Center BPO Call Center
We are looking for a motivated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role is ideal for recent school graduates who are eager to start their career in customer communication and support. As a Telecalling Executive, your main responsibilities will include:- **Making Outbound Calls**: You will reach out to potential customers to promote our products or services, providing them with information and addressing their queries.- **Customer Engagement**: You will engage with customers over the phone, building rapport and ensuring a positive experience to encourage further interest and sales.- **Data Entry and Reporting**: After each call, you will accurately record customer interactions and update our database with relevant information to track leads and customer feedback.- **Follow-Up Calls**: You will perform follow-up calls to ensure customer satisfaction and to inform them about new products, services, or promotions.For this role, we expect candidates to have good communication skills to clearly convey information. Basic computer skills are required for data entry tasks. We value enthusiasm and a willingness to learn, so even if you have little to no experience, your motivation will be an asset. A high school education is required, and you should be comfortable working in an office environment. We appreciate a positive attitude and the ability to work as part of a team, which will help you succeed in this position.
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Hiring Freshers || International BPO Executive

Rising Next Move India Private Limited

  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Noida Sector 16
Outbound Calling Customer Care BPO Voice BPO Sales International Voice Chat Support Good Communication Skills International BPO Voice Process
As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.
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  • Fresher
  • 3.0 Lac/Yr
  • RNT Marg Indore
Telesales Calling BPO Sales Tele Sales
Telecalling
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Navrangpura Ahmedabad
Information Technology IT Knowledge
Job Title: IT Helpdesk CoordinatorDepartment: Information TechnologyReports To: IT Service Desk ManagerLocation: On-site at AhmedabadEmployment Type: Full-TimeAbout UsKalp Systems has been engaged in providing cutting-edge IT solutions for the past 36 years. Our ITServices team is the heartbeat of our organization, ensuring our clients and employees have theseamless technology experience they need to succeed. We are located in Ahmedabad, Gujarat.Role OverviewWe are seeking a highly organized, proactive, and customer-focused IT Helpdesk Coordinator to act asthe air traffic controller for our IT support team. In this role, you will be the first point of contact forincoming IT requests, responsible for triaging, prioritizing, and dispatching tickets to the appropriatetechnical resources. You will not necessarily be fixing the technical issues yourself unless required;rather, you will ensure that every issue is tracked, routed efficiently, and resolved within our ServiceLevel Agreements (SLAs), all while providing exceptional communication to our users.Key ResponsibilitiesTicket Triage & Dispatch:
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  • 2 yrs
  • 1.5 Lac/Yr
  • Kolkata
Good Communication
**Job Title: Telecaller
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Mowa Raipur
Telecommunication Negotiation Skills Convincing Power Telesales Basic Computers Customer Focus
KrackDeal is hiring Sales Executives & Telecallers to expand our local business network.KrackDeal ek hyperlocal deals platform hai jo local vendors ko customers se connect karta hai aur unki growth me help karta hai.Job Roles: Sales Executive (Field Work):
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Karawal Nagar Delhi
Personal Banking Personal Loans Business Loan Mortgage Loans Microsoft Excel Marketing Communication Negotiation Skills Motivating Skill
We are seeking a dedicated female Tele Caller to join our team in Karawal Nagar, Delhi. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education. As a Tele Caller, you will be responsible for making outbound calls to potential customers. Your main goal will be to promote our products or services, generate leads, and provide excellent customer service. You will engage with customers, answer their inquiries, and help them understand our offerings. Key Responsibilities:1. **Outbound Calling**: Contact potential clients using given data and introduce our services.2. **Lead Generation**: Identify and qualify potential customers who may be interested in our products.3. **Customer Communication**: Provide clear information to clients, addressing their questions or concerns effectively.4. **Data Entry**: Maintain accurate records of calls made, leads generated, and customer feedback.5. **Team Collaboration**: Work closely with other team members to share insights and improve strategies.Required Skills and Expectations:We expect you to be a good communicator with a clear and pleasant voice. You should have strong listening skills to understand customer needs and offer relevant solutions. Basic computer knowledge is essential for data entry tasks. Being proactive, organized, and having a positive attitude will contribute to your success in this role. This position requires a commitment to working from the office, ensuring that you fully engage with the team and clients.
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  • 0 - 3 yrs
  • Delhi NCR
Marketing Mortgage Loans Field Sales Banking Sales Problem Solving Process Excellence Home Loans Sales
Job Title: Deputy Manager/Assistant Manager - Customer Support Background in Travel Domain Company: Radical Minds Technologies Pvt. Ltd. Location: Sector 57, Noida About the RoleRadical Minds is looking for an experienced Deputy Manager / Assistant Manager - Customer Support in Travel Domain who can effectively manage teams, ensure service excellence, and drive sales performance. The ideal candidate should have strong leadership abilities, excellent communication skills, and hands-on knowledge of GDS systems (Amadeus & Galileo). Key ResponsibilitiesManage and supervise the Customer Support team to achieve daily and monthly targets.Monitor team performance, productivity, and quality standards.Handle customer escalations and ensure timely resolution.Support the team with GDS-related queries (Amadeus & Galileo) when required.Develop strategies to improve sales conversions and customer satisfaction.Conduct team briefings, training sessions, and performance reviews.Maintain MIS reports and share performance insights with management.Ensure adherence to company policies and process guidelines. RequirementsMinimum 1 year of proven experience as an Deputy Manager or Assistant Manager.Strong working knowledge of Amadeus & Galileo (mandatory).Excellent communication and leadership skills.Strong problem-solving and team management abilities.Ability to work in a target-driven and fast-paced environment.Good understanding of BPO operations and performance management.
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  • 3 - 9 yrs
  • 37.5 Lac/Yr
  • Sweden
Data Entry Executive Data Entry Specialist Offline Data Entry Journal Entries Sales Entry Online Data Entry SAP Data Entry Operator
Responsibilities:1. Enter data from various sources into the computer system2. Ensure accuracy and completeness of data entered3. Organize and maintain records of data input4. Verify data for discrepancies or errors5. Generate reports based on entered data6. Communicate with clients or team members regarding data entry requirements7. Maintain confidentiality of sensitive informationSkills:1. Excellent typing skills and attention to detail2. Proficiency in using computer software and data entry programs.
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Hiring Fresher / Telecaller / 12th Pass

Aakanksha Personnel Network

  • Fresher
  • 3.5 Lac/Yr
  • Female
  • Delhi
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Microsoft Word
As a Tele Caller, you will play a vital role in our communication efforts. Your primary responsibility will involve reaching out to potential and existing customers to promote our products and services, aiming to build lasting relationships while achieving sales targets.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential customers, explaining our offerings and encouraging them to make purchases.- **Customer Engagement:** Engaging with customers to understand their needs and providing them with tailored solutions will be essential in building trust and rapport.- **Maintaining Records:** You will need to maintain accurate records of calls made, customer interactions, and sales achieved, helping track performance and improve future outreach.- **Follow-Up Calls:** Following up with previous customers or leads to gather feedback or encourage repeat purchases will be part of your role.- **Team Collaboration:** You will work closely with your team to share insights and strategies that can enhance overall sales performance.To excel in this role, you should have excellent communication and interpersonal skills, allowing you to engage effectively with various customers. A clear and friendly speaking voice is important, as is the ability to listen carefully. Being organized is crucial so that you can manage multiple calls and customer records efficiently. As this position is open to freshers, a positive attitude and a willingness to learn are highly valued.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Alkapuri Vadodara
Phone Banking Presentation Skills Outbound Calling Marketing Communication Cold Calling Convincing Power
We are seeking a motivated and enthusiastic Telecaller to join our team in Alkapuri. This role is ideal for female candidates who have recently completed their 12th grade and are looking to begin their professional journey. The selected candidate will be responsible for communicating with potential customers and promoting our services.**Key Responsibilities:**- **Make Outbound Calls:** You will connect with clients, introduce our services, and engage them in conversation to understand their needs.- **Lead Generation:** Identify potential leads based on calls and update the database with accurate information to help drive sales.- **Follow-Up:** Regularly follow up with leads and previous clients via phone to maintain relationships and encourage repeat business.- **Provide Information:** Answer queries from customers related to our products or services, ensuring they receive clear and accurate information.- **Achieve Targets:** Work towards individual and team sales targets set by management to contribute to the companys growth.**Required Skills and Expectations:**Strong communication skills are essential, as you will be speaking with customers and should convey information clearly. Basic understanding of phone etiquette is important for professional interactions. You should be comfortable with making numerous calls throughout the day. A friendly and approachable personality will help build rapport with clients. Time management skills are crucial to juggle multiple calls effectively. A willingness to learn and adapt in a fast-paced environment will set you apart in this role.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Female
  • Chennai
Telecommunication Outbound Calling Tele Sales Lead Generation Telesales Communication Skills Presentable
We are looking for a Tele Counselor to join our team in Chennai. The ideal candidate should have a passion for helping others and the ability to communicate effectively over the phone.**Key Responsibilities:**- **Conduct Counseling Sessions:** Engage with clients over the phone to understand their needs and provide appropriate guidance.- **Provide Information:** Share details about courses, programs, and services offered, ensuring clients have a clear understanding of their options.- **Follow-Up Communication:** Maintain regular follow-ups with clients to ensure they feel supported and informed throughout their decision-making process.- **Document Client Interactions:** Keep accurate records of all client conversations, preferences, and feedback for future reference and to improve services.- **Achieve Targets:** Work towards achieving team and individual targets concerning client enrollments and satisfaction.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to build rapport with clients. A background in counseling or customer service is preferred but not mandatory, making this role suitable for fresh graduates. The ability to listen actively and respond empathetically to clients' concerns is crucial. Successful candidates will demonstrate a proactive attitude, good organizational skills, and a willingness to learn. Flexibility in handling different client queries and consistent professional conduct in a work-from-office setting will be essential. Only female candidates will be considered for this role.
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Telecalling - Salt Lake Kolkata

Platinumone Business Services Limited

  • 1 - 1 yrs
  • 2.5 Lac/Yr
  • Salt Lake Kolkata
Telecalling Executive
We are looking for a Tele Caller with at least one year of experience to join our team in Salt Lake. The ideal candidate will have completed their 12th grade and be prepared to contribute to our dynamic environment in a full-time office setting.Key Responsibilities:- **Make Outbound Calls**: You will be responsible for making calls to potential customers, presenting our services, and explaining their benefits.- **Handle Inbound Queries**: Respond to incoming calls and inquiries from customers, providing accurate information and assistance.- **Maintain Customer Database**: Keep an organized record of customer interactions and update the database with relevant information for future follow-up.- **Follow Up on Leads**: Reach out to leads generated through various marketing initiatives to convert them into potential clients.- **Achieve Targets**: Work towards achieving monthly call and sales targets set by the management.- **Provide Feedback**: Share insights from customer interactions with the team to improve service and product offerings.Required Skills and Expectations:- Strong verbal communication skills are essential, as you will engage directly with customers over the phone.- A friendly and persuasive telephone manner is important for building rapport and encouraging customer interest.- Basic computer skills are required for managing databases and documenting customer interactions.- You must be goal-oriented and capable of working independently to reach targets while collaborating with the team.- Good listening skills will help you understand customer needs and address their concerns effectively.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bangalore
Domestic BPO Calling Tele Sales Telesales Computer Skills
We are looking for a motivated and friendly Tele Caller to join our team in Bangalore. This is a full-time role that allows you to work from the comfort of your home. This position is suitable for candidates with 0-2 years of experience.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to promote our products and services, introducing them in a clear and engaging manner.- **Handle Customer Inquiries:** You will respond to customer questions and provide information about our offerings, ensuring that all inquiries are handled professionally.- **Maintain Call Records:** You are responsible for updating and maintaining accurate records of calls made and customer interactions in our database.- **Follow-Up Calls:** You will reach out to previous customers or leads to follow up on their interest and encourage them to take action.- **Achieve Targets:** You will work towards achieving sales targets and performance metrics set by the management.**Required Skills and Expectations:**- **Strong Communication Skills:** You should be able to convey information clearly and effectively, both verbally and in writing.- **Good Listening Skills:** Its important to actively listen to customer concerns and respond appropriately.- **Basic Computer Skills:** You should be comfortable using computers and software for call logging and information tracking.- **Positive Attitude:** A friendly and optimistic approach while communicating with customers is essential.- **Time Management:** You should be able to manage your time efficiently to handle multiple calls and tasks effectively. If you have a passion for sales and enjoy interacting with people, we would love to hear from you!
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  • Fresher
  • 6.5 Lac/Yr
  • Ahmedabad
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Air Hostess Activities Ground Staff Activities Ground Handling Hard Working Airport Ground Handling Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for a Customer Service Associate to join our team in Ahmedabad. This is a full-time position suitable for freshers who have completed their 10th grade. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and providing support to our clients.Key Responsibilities:- **Respond to Customer Inquiries**: You will answer customer questions through phone calls, emails, or chats, ensuring that they receive clear and helpful information.- **Resolve Customer Issues**: You will actively listen to customer problems and work to resolve them efficiently, providing solutions while maintaining a positive attitude.- **Maintain Customer Records**: You will document customer interactions in our database, ensuring that all information is accurate and up to date for future reference.- **Provide Product Information**: You will help customers understand our products or services by explaining features and benefits, enabling them to make informed decisions.- **Gather Feedback**: You will collect customer feedback on their experiences and share it with the team to improve our services.Required Skills and Expectations:We expect you to have excellent communication skills to interact confidently with customers. A friendly and patient demeanor is important as you will be the first point of contact. Basic computer skills are essential for using our customer support systems. Moreover, you should be able to work well in a team and be ready to adapt to various customer service tasks as required.
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  • 1 - 2 yrs
  • Dehradun
Domestic Calling Good Communication Skills Customer Support
We are seeking a Customer Care Executive to join our team in Dehradun. This role involves managing customer interactions and ensuring satisfaction through effective communication and support.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Identify and address customer concerns, ensuring timely solutions that enhance the customer experience and build loyalty.- **Record Keeping:** Maintain detailed records of customer interactions, issues, and resolutions to ensure follow-up and track trends.- **Provide Product Information:** Educate customers about products and services, guiding them in making informed decisions.- **Feedback Collection:** Gather customer feedback to assess satisfaction levels and identify areas for improvement within the service process.- **Team Collaboration:** Work closely with other team members to share insights and improve service delivery, fostering a supportive environment.**Required Skills and Expectations:**Candidates must possess at least one to two years of experience in a customer care or related role. A minimum education requirement of 12th grade is necessary. Strong communication skills, both verbal and written, are essential to interact effectively with customers. Candidates should be patient, empathetic, and able to handle difficult situations with confidence. Proficiency in using computers and managing multiple communication channels is also expected. A team-oriented attitude, alongside a commitment to providing excellent customer service, is highly valued.
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Telecalling Executive (Freshers) Kolkata

Platinumone Business Services Limited

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Salt Lake Kolkata
Telecommunication Voice Process Cold Calling Outbound Calling
Lead generation process,no sales,tele-calling
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Hiring Freshers || Telecaller

Platinum Innovation services

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Karnal
Outbound Calling Domestic BPO Presentation Skills
Urgently Required Telecaller For Pharma Company Call for more information - 9953468881No. Of Vacancies: 03Location- Karnal Salary: 10000 to 15000Time- 9am To 6pmExperienced person can apply ( Female ) Required Good Com-skills Office No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.
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Fresher hiring for Customer Care Executive

Platinum Innovation services

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Karnal
Customer Relationship Customer Care Outbound Calling Customer Support Call Center Customer Handling
Urgent RequirementCustomer Care Executive Call us for more information -Location- Karnal No. Of vacancy-2 Education :- GraduationTime-6am to 3pm 12pm to 9pmGood com-Skills requiredOffice No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Ganeshguri Guwahati
Telecommunication Voice Process Basic Computers BPO Call Center Tele Marketing Telesales Cold Calling BPO Sales Call Center Outbound Calling
We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role involves making outbound calls to potential clients to promote our products and services.As a Telecalling Executive, you will be responsible for communicating with customers over the phone, explaining our offerings, and answering any questions they may have. You will also update and maintain customer information in our database. Additionally, you will work to meet daily and weekly calling targets while ensuring a high level of customer satisfaction.Key responsibilities include:1. **Outbound Calling**: Make calls to prospective clients, introduce our products, and encourage them to consider making a purchase.2. **Customer Interaction**: Engage with customers to address their inquiries, provide information, and clarify any doubts they have regarding our services.3. **Data Management**: Update customer details and interaction records accurately in our database for effective follow-up actions.4. **Target Achievement**: Strive to reach individual and team targets by maintaining a steady flow of calls and customer engagements.5. **Feedback Collection**: Gather feedback from customers post-interaction to help improve our services.To succeed in this role, you should possess excellent communication skills, a friendly phone manner, and the ability to engage customers effectively. A positive attitude, willingness to learn, and a basic understanding of sales processes are essential. A minimum education of 12th grade is required, and prior experience in telecalling is a plus but not mandatory.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Fancy Bazar Guwahati
Telecommunication Outbound Calling Convincing Power BPO Sales Telesales Customer Focus Call Center Tele Marketing Negotiation Skills Cold Calling Basic Computers BPO Call Center
We are seeking a motivated Telecalling Executive to join our team in Fancy Bazar, Guwahati. This role is perfect for individuals with 0-2 years of experience who are looking to kickstart their career in telecalling. Key Responsibilities:1. **Customer Outreach**: You will make outbound calls to potential clients to promote our products and services, ensuring clear communication and understanding of their needs.2. **Lead Generation**: Identify and qualify potential leads through conversations, maintaining a record of interactions and following up as necessary to close sales.3. **Data Entry and Management**: Accurately update and maintain customer databases, ensuring all information is current and relevant for future interactions.4. **Feedback Collection**: Gather feedback from customers about their experience with our services, helping improve offerings based on their insights.5. **Team Collaboration**: Work closely with the marketing and sales teams to align on strategies and share insights gained from customer interactions.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong verbal communication skills. A friendly and persuasive personality will be essential for effectively engaging with customers. Basic computer skills are necessary for data entry tasks. An enthusiastic attitude and a willingness to learn will go a long way in this fast-paced environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Alkapuri Vadodara
Leadership Team Building Leadership Skills Team Tracker Team Motivation
We are looking for a motivated and enthusiastic female Team Leader to join our team in Alkapuri. This part-time position provides an excellent opportunity to lead a group while gaining valuable experience.**Key Responsibilities:**- **Lead a Team:** Supervise and guide a team of individuals to achieve common goals, ensuring tasks are completed efficiently and effectively.- **Communicate Objectives:** Clearly communicate objectives and tasks to team members, helping everyone understand their roles and responsibilities.- **Monitor Progress:** Track the progress of team projects and tasks, offering support and guidance as needed to ensure deadlines are met.- **Conduct Meetings:** Organize and lead regular team meetings to discuss progress, address concerns, and encourage collaboration among members.- **Foster Team Spirit:** Create a positive and motivating environment that encourages teamwork and communication, helping to build strong relationships within the team.**Required Skills and Expectations:**- **Leadership Skills:** A strong ability to inspire and motivate a team, encouraging productivity and cooperation among team members.- **Communication Skills:** Excellent verbal and written communication skills are essential for effectively conveying ideas and instructions.- **Time Management:** Ability to manage time efficiently and prioritize tasks to meet deadlines without compromising quality.- **Problem-Solving Skills:** Aptitude for identifying issues and implementing effective solutions to keep projects on track.- **Basic Computer Skills:** Proficiency in basic computer applications to support daily tasks and team operations.Candidates with 0 to 1 year of experience who are eager to learn and grow in a leadership role are encouraged to apply.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Rajkot
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills Negotiation Skills Convincing Power Cold Calling Calling Computer Skills Telemarketing Outbound Sales Tele Marketing Typing Skills
K9HR SOLUTIONS, Krishna Patel (Assistant Branch Manager - Mo. No. 98798 71629 Email ID: abm.rajkot@k9hr.com) is looking for Tele Caller As Follows: A Telecaller is responsible for making outbound calls or handling inbound calls to interact with customers, explain products or services, generate leads, and provide customer support. The role requires strong communication skills and the ability to build rapport with customers.Key Responsibilities:Make outbound calls to potential or existing customers.Handle inbound customer calls and respond to queries.Explain products, services, or offers clearly.Generate leads and fix appointments for sales teams.Maintain customer records and update databases.Follow up with customers for feedback or sales closure.Handle customer complaints professionally and resolve issues.Achieve daily/weekly/monthly call or sales targets.Required Skills:Excellent verbal communication skillsGood listening and persuasion abilitiesBasic computer knowledge (MS Office, CRM tools)Customer handling and problem-solving skillsAbility to work under pressure and meet targets
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  • 0 - 3 yrs
  • Wayanad
English Typing Typing Basic Computer Skills Calling
We are looking for a motivated Calling Executive to work from home in Wayanad. This is a part-time position suitable for individuals who are eager to learn and grow in a dynamic environment.**Key Responsibilities:**- **Make Outgoing Calls:** You will initiate calls to potential customers to share information about our services and offerings.- **Engage with Customers:** Build rapport with customers, listen to their needs, and address any questions or concerns they may have.- **Record Interaction Details:** Maintain accurate records of customer interactions, including feedback and any actions taken, to improve future engagements.- **Follow-Up:** Ensure timely follow-up calls to nurture leads and maintain a good relationship with potential clients.- **Meet Performance Targets:** Strive to meet daily and weekly calling targets, which will contribute to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to clearly convey information and engage effectively with customers.- **Basic Computer Skills:** Familiarity with computers and basic software applications is necessary for logging calls and managing records.- **Positive Attitude:** A friendly and positive demeanor is essential for building relationships over the phone.- **Self-Motivated:** The ability to work independently and manage your own time effectively is crucial, as this is a work-from-home position.- **Willingness to Learn:** An eagerness to learn new skills and adapt to procedures will help you succeed in this role.
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  • 0 - 3 yrs
  • Itanagar
English Typing Basic Computer Skills Calling
We are looking for a part-time Calling Executive to join our team in Itanagar. This is a work-from-home position suitable for individuals with 0 to 3 years of experience and a minimum educational qualification of 12th pass.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce products or services, ensuring clarity and professionalism in communication.- **Handle Inbound Calls:** Respond to incoming inquiries from customers, providing accurate information and resolving issues as needed.- **Maintain Customer Records:** Keep detailed notes of customer interactions and update the database regularly to ensure accurate tracking of communications.- **Follow Scripts:** Adhere to provided calling scripts to deliver consistent messaging while also being flexible in handling customer responses.- **Provide Feedback:** Report common customer issues or feedback to the team to help improve services and processes.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. A confident and friendly demeanor is essential to build rapport. You should be self-motivated and organized, with the ability to manage time efficiently to meet calling targets. Basic computer skills and familiarity with CRM systems are an advantage. A willingness to learn and adapt in a dynamic environment is also highly valued. Additionally, being a team player who can collaborate with others is important, even when working remotely.
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  • 1 - 5 yrs
  • Bagalkot
English Typing Basic Computer Skills Customer Service
We are looking for a dedicated Customer Care Associate to join our team in Bagalkot. This part-time position offers the flexibility of working from home. The ideal candidate will have 1 to 5 years of experience in customer service and a minimum of a 12th-grade education.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns via phone, email, or chat in a friendly and professional manner.- **Provide Product Information:** Offer clear and accurate information about products or services to help customers make informed decisions.- **Resolve Issues:** Handle customer complaints and issues promptly, ensuring that solutions meet their needs and expectations.- **Maintain Customer Records:** Keep detailed records of customer interactions, including inquiries, complaints, and feedback for future reference.- **Follow Up with Customers:** Reach out to customers to ensure their issues have been resolved and that they are satisfied with the service they received.**Required Skills and Expectations:**- Strong communication skills are essential for effectively assisting customers and explaining information clearly.- A good understanding of customer service principles and practices is important for providing top-notch support.- Problem-solving skills are needed to address and resolve customer issues efficiently.- Attention to detail is crucial for accurately maintaining customer records and handling inquiries.- The ability to work independently and manage time effectively while working from home is expected, along with a reliable internet connection.
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