ITES / BPO / KPO / LPO / Customer Service Jobs

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Kolkata. This role is ideal for candidates with 0 to 2 years of experience who are eager to learn and grow within a dynamic environment.Key Responsibilities:- **Outbound Calling:** You will make calls to potential customers to introduce our products and services, focusing on building strong connections and understanding their needs.- **Customer Engagement:** Engage with customers by listening to their queries and concerns. You will provide timely and accurate information to enhance customer experience.- **Data Entry and Management:** Accurately document customer interactions and update relevant data in our systems. Maintaining organized records is essential for tracking progress and performance.- **Follow-up Calls:** Perform follow-up calls to prospects who showed interest previously. Your role is crucial in nurturing leads and converting them into sales.Required Skills and Expectations:Candidates should have strong communication skills and the ability to speak clearly and confidently. A good understanding of customer service principles is important to create positive experiences. You should be able to work well in a team and manage your time efficiently to meet targets. Proficiency in basic computer skills is expected for data entry tasks. Additionally, a positive attitude and willingness to listen and learn are essential for success in this role.

We are looking for a friendly and motivated Tele Caller to join our team in Jhandewalan Extension, Delhi. You will be responsible for reaching out to potential customers to share information about our products and services.Key Responsibilities:- Make Outbound Calls: You will call potential customers and explain our offerings, helping to generate interest and set appointments for further discussions.- Maintain Customer Records: You will keep accurate records of calls made and responses received, ensuring that all customer information is up to date in our database.- Meet Targets: You will work towards meeting daily and monthly targets for calls and appointments, contributing to the overall success of the team.- Provide Feedback: You will report customer responses and provide insights to help improve our products and services.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and possess strong communication skills. A positive attitude and the ability to handle telephone conversations professionally are essential. Experience is not necessary; we welcome those with 0-5 years of experience. You should be comfortable working from our office and be flexible in adapting to varying call strategies. A good command of English and Hindi will be an advantage. Reliability and a proactive approach to problem-solving will help you succeed in this role.

We are looking for a friendly and motivated Customer Service Assistant to join our team. This full-time position allows you to work from home while providing excellent service to our customers.As a Customer Service Assistant, your key responsibilities will include:- **Responding to Customer Inquiries:** You will assist customers by answering their questions through various channels, such as email, chat, or phone, ensuring they feel valued and supported.Job Description:Part-time,Full time Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills, both written and verbal, to engage effectively with customers. You need to be a good listener and show empathy, understanding customers needs and concerns. Being organized and detail-oriented will help you manage inquiries efficiently. Basic computer skills are essential, as you will be using various software tools to communicate and document interactions. We welcome fresh graduates who are eager to learn and grow in a supportive work environment.

We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.

As a Customer Support Leader, you will play a crucial role in ensuring our customers receive the best support and service. Your work will help build customer loyalty and satisfaction while guiding the support team to perform at their best.**Key Responsibilities:**- **Respond to Customer Inquiries:** Quickly and professionally handle questions and issues raised by customers through various channels, ensuring they receive timely help.- **Lead the Support Team:** Train and manage team members, providing guidance and support to enhance their performance and customer interaction skills.- **Monitor Customer Feedback:** Regularly review customer feedback and reports to identify areas for improvement, ensuring we continuously enhance our service quality.- **Create Support Documentation:** Develop helpful guides and FAQs that assist both customers and team members in resolving common issues efficiently.- **Collaborate with Other Departments:** Work closely with product and sales teams to ensure a seamless customer experience and to relay customer insights that can inform improvements.**Required Skills and Expectations:**- Strong communication skills are essential, as you will need to clearly express solutions to customers.- A friendly and empathetic attitude is important to connect well with customers and understand their needs.- Basic computer skills and the ability to learn new software quickly are necessary for managing customer interactions effectively.- Candidates should display a proactive approach to problem-solving and the ability to think on their feet.- Flexibility and adaptability in a fast-paced environment are crucial, along with a commitment to maintaining a positive customer experience.

We are seeking a dedicated female Tele Caller in Bawana, Delhi, to join our team. The ideal candidate should have 2 to 4 years of experience and a minimum education of 12th grade. This full-time position involves direct interaction with customers to promote our services and drive sales.Key Responsibilities:- **Customer Interaction**: Engage with potential clients through phone calls, providing information about our products and services.- **Lead Generation**: Identify and qualify leads by gathering information from conversations and understanding customer needs.- **Sales Support**: Assist in achieving sales targets by promoting offers and encouraging customer purchases during calls.- **Data Management**: Maintain accurate records of calls made, customer interactions, and feedback to help improve services.- **Team Collaboration**: Work closely with sales and marketing teams to align strategies and share customer insights for better outcomes.Required Skills and Expectations:The candidate must have excellent communication skills, both verbal and written, to effectively convey information to customers. A strong ability to persuade and negotiate is essential for driving sales. The candidate should be organized and detail-oriented, with good time management skills. Experience in handling customer queries and managing objections will be highly valued. Additionally, a positive attitude and resilience in a fast-paced environment are critical for success in this role. Proficiency in using basic computer applications and CRM software is also required.

We are building a high-performance sales team under Apex Elite.This is not a traditional job - its a performance-driven opportunity for individuals who want to grow in high-ticket sales.Youll begin by working on a high ticket beta offer, with the opportunity to scale into $10K-$20K+ deals as performance improves. Earnings & GrowthStarting: $180 per closed dealPerformance-based growth: $200 - $350 $400 $500 up to $1,000+ per dealNo cap on earningsHigher performance = higher deal value + better opportunities What Youll Be DoingHandling sales conversations with qualified leadsFollowing a proven script and systemClosing deals consistently through calls and emails received payment What Youll GetHigh-converting scriptsReady-to-use lead listsFree calling tools list for your capability testing24/7 Ongoing support & guidanceClear and structured processYou wont need to figure things out alone - everything is provided for you to focus on closing.Who This Is ForThis opportunity is best suited for individuals who:Have some experience in sales or client handlingAre comfortable communicating with prospectsCan stay consistent and follow up properlyAre open to performance-based income Important NoteThis is a commission-based role (no fixed salary)Ideal for those who want to grow based on performanceLong-term collaboration opportunity for the right candidates Growth PotentialAt the starting level:1 deal = $180 initially commission Top performers can scale significantly with higher commissions and larger deal sizes.( International market , English speaking skills must)Selection ProcessOur selection process is simple and practical.Initial interaction will be conducted via chatShortlisted candidates will be given a 3-day task-based evaluationThis helps us understand your communication, consistency, and approach in real scenariosThis is not a theoretical interview - its a chance to showcase your actual skills.Only candidates who complete the process seriously will be considered for long-term collaboration. How to ApplyPlease answer the following:How many calls can you handle daily?When can you start?Why do you think youre a good fit for this role?We are onboarding a limited number of team members who are serious about growing in sales and working on real opportunities.If this aligns with you - feel free to apply.

We are looking for a dedicated female Telecaller to join our team in Kolkata. This position is suitable for freshers and requires a minimum education qualification of 12th pass. The role is full-time and involves working from the office.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential customers and clients to promote our products or services, ensuring a friendly and informative approach.- **Handling Inbound Queries:** Respond to calls from existing customers to provide information and assistance, resolving their questions or concerns effectively.- **Updating Customer Records:** Maintain accurate records of calls and customer interactions in our database, ensuring all information is up-to-date and accessible.- **Meeting Targets:** Work towards achieving daily and monthly targets set by the management to contribute to the teams success.- **Providing Feedback:** Share insights and suggestions on customer responses and suggestions to help improve services and processes.**Required Skills and Expectations:**Candidates should have excellent communication skills, both spoken and written, to clearly articulate information to customers. A friendly and patient attitude is essential, as you will be dealing with various inquiries and concerns. Basic computer skills, particularly in using customer relationship management (CRM) software, are important for record-keeping. The ability to stay organized and manage time effectively will help you succeed in this role. A willingness to learn and adapt in a fast-paced environment is also essential.

Living Healthy 24 is a leading medicines and homecare provider company and is hiring for multiple candidatesSales and Marketing Associate:Experienced preferred, freshers are also welcomeThis is a field job and requires travelling within and around the city

Dear Candidate,We are looking for Tele Sales for visa & immigration consultancyLcation.7th phase JP Nagar, BangaloreQualification .AnyExperience. 1 to 5 yrsSalary & Benefits18,000 to 25,000 per month Attractive performance-based incentivesProfessional training on visa & immigration processesFriendly work culture and career growth opportunitiesMobile AllowanceGender Preference:Female candidatesSkills Requiredmake outgoing call and follow ups on enquiriesanswer incoming calls and provide informationexplain visa and immigration services clearlymaintain accurate calls and daily reportsachieve monthly/daily targets consistentlyApply on swati@spaceconsultant.in or whatsapp 9910641256

We are looking for a Customer Handling Executive to join our team in Udaipur, India. This is a full-time position suitable for individuals with 0 to 6 years of experience. The role involves assisting customers and ensuring their needs are met with a positive attitude.Key Responsibilities:1. **Customer Support**: Engage with customers through various channels, addressing inquiries and providing solutions to enhance their experience.2. **Issue Resolution**: Listen carefully to customer concerns and resolve issues promptly, ensuring satisfaction and retention.3. **Order Processing**: Assist customers with placing orders, tracking shipments, and providing updates to ensure a smooth purchasing process.4. **Product Knowledge**: Maintain a strong understanding of our products and services to provide accurate information and support to customers.5. **Feedback Collection**: Gather customer feedback through surveys and direct communication to help improve services and products.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with a diverse range of customers. A strong problem-solving mindset is essential for addressing customer queries and resolving issues efficiently. Basic computer skills and familiarity with office software are required for handling inquiries and processing orders. A high level of patience and empathy is expected, as well as the ability to work well in a team-oriented environment. Applicants must have completed at least 10th grade and be eager to learn and grow within the company.

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a motivated and friendly female Telecaller to join our team in Delhi. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade.As a Telecaller, your primary responsibility will be to communicate with customers over the phone. You will be making outbound calls to promote our products and services, answer customer inquiries, and assist with any issues they may have. You will engage with potential clients to generate leads and schedule appointments for the sales team.Key responsibilities include:- **Making Outbound Calls:** Regularly call prospective and existing customers to share information and offer our services, aiming to generate interest and sales.- **Handling Customer Inquiries:** Respond to questions from customers clearly and professionally, ensuring they have a positive experience with our company.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and any follow-up actions needed to ensure organized communication.- **Collaborating with Team Members:** Work closely with the sales and marketing teams to share insights and feedback gathered from customer interactions.The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure. You should be comfortable using a computer for data entry and reporting. A strong willingness to learn and adapt is essential for growth in this role.

We are looking for a motivated Telecalling Executive to join our team in Patna, India. This is an entry-level position, perfect for freshers eager to build their careers. As a Telecalling Executive, you will engage with customers, promote our services, and help drive sales from the comfort of your home.Key Responsibilities:- **Customer Engagement**: Make outbound calls to potential and existing customers, introducing our services, and understanding their needs.- **Sales Promotion**: Actively promote and sell our products over the phone, using effective communication techniques to achieve sales targets.- **Record Keeping**: Maintain accurate records of customer interactions, update databases, and provide feedback to the management regarding customer responses.- **Follow-Up**: Conduct follow-up calls to customers who have shown interest, ensuring a personalized approach to address their inquiries and close sales.Required Skills and Expectations:Candidates should be at least 10th grade pass, with excellent verbal communication skills in English and Hindi. Basic computer knowledge and familiarity with using headsets and phones for telecalling are essential. You should be friendly, persuasive, and goal-oriented, with the ability to handle objections calmly and effectively. In this role, you are expected to demonstrate patience and resilience while maintaining a positive attitude during calls. A willingness to learn and adapt quickly to feedback is also important. If you are eager to contribute to our sales success, we encourage you to apply.

We are looking for a Telecalling Executive in Bilaspur, Chhattisgarh, who will make calls to potential customers, share information about our products, and assist them with their inquiries. This role is ideal for enthusiastic and motivated individuals eager to learn and grow.Key Responsibilities:1. **Inbound and Outbound Calling**: Make outgoing calls to prospects and respond to incoming calls from clients, ensuring efficient communication and engagement.2. **Product Information Sharing**: Clearly explain our products and services, guiding potential customers through the features and benefits tailored to their needs.3. **Customer Support**: Address customer queries and concerns promptly, maintaining a positive and professional demeanor throughout the conversation.4. **Data Entry**: Maintain accurate records of customer interactions and update our database with relevant information from calls to aid future marketing efforts.5. **Lead Generation**: Identify potential sales opportunities during calls and encourage customers to consider our offerings.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, ensuring clarity and confidence when speaking with customers. A friendly and approachable attitude is essential to build rapport with callers. Basic computer skills are necessary for data entry and managing customer records. As this role is for freshers, a willingness to learn and adapt to feedback is crucial. Applicants must be female and have completed at least their 10th grade, showing readiness for a full-time office environment.

We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers over phone, email, or chat to address their questions and concerns promptly.- **Provide Product Information:** Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- **Resolve Issues:** Identify problems faced by customers and work towards effective solutions to enhance their experience.- **Maintain Records:** Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- **Collaborate with Team Members:** Work closely with other team members to share knowledge and strategies for better customer service.**Required Skills and Expectations:**- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.

We are looking for a Calling Executive to join our team in Kharar. This is a full-time office-based position suitable for candidates with 0 to 1 year of experience and who have completed at least their 10th grade.**Key Responsibilities:**- **Conduct Outbound Calls**: Make calls to potential customers to provide information about our products and services, aiming to generate interest and sales.- **Handle Inbound Queries**: Respond to incoming calls from customers, addressing their queries, providing support, and ensuring a positive experience.- **Maintain Accurate Records**: Document all call interactions and customer information in our database to ensure accurate tracking and follow-ups.- **Follow Up with Leads**: Reach out to previous contacts who showed interest in our offerings, nurturing relationships, and promoting further engagement.- **Achieve Targets**: Work towards meeting set targets for call volume, sales conversions, and customer satisfaction, contributing to the teams overall performance.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly and effectively, both verbally and in writing.- **Customer Service Orientation**: A positive attitude towards helping customers and resolving their issues.- **Basic Computer Skills**: Proficiency in using computers and basic software applications for record keeping and reporting.- **Adaptability and Enthusiasm**: Willingness to learn and adapt in a fast-paced environment, with a positive approach to challenges.- **Team Player**: Ability to work collaboratively with other team members to achieve common goals. Candidates who are enthusiastic and motivated to develop their skills in a dynamic environment are encouraged to apply.

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.

We are Recruiting Data Client Associate Compensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performanceRequirements:No work experience required, free onboarding training providedBasic English communication skills Punctual, serious, and reliable in work Good team spirit Flexible working hours (Full Time/Part Time)Benefits:- Performance bonuses- Year end bonuses