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Job Description:We are hiring an experienced Outbound Telecaller for a day shift role. The candidate will be responsible for outbound calling, lead generation, and proper conversion.Eligibility Criteria: Female candidates only.Freshers and Experienced both can apply. Strong communication and convincing skills Ability to handle sales targetsSalary: 70,000 - 10,000 (NTH) + IncentivesShift: Day ShiftJoining: Immediate joiners preferred.

We are seeking a dedicated Shift Incharge to oversee daily operations at our facility in Sachin GIDC, Surat. This position is ideal for recent graduates with a passion for leadership and teamwork, as you will play a crucial role in ensuring smooth workflow during your shift.Key Responsibilities:1. **Supervise Staff**: You will manage a team of workers, ensuring they are following protocols and completing tasks efficiently. This includes assigning duties and providing guidance.2. **Monitor Operations**: You will track production processes and resolve any issues that arise during your shift. Ensuring quality and efficiency is a top priority.3. **Communicate with Management**: Reporting to higher management about daily operations and any challenges faced will be part of your role. Clear communication helps in improving processes.4. **Maintain Safety Standards**: You will enforce safety regulations to ensure a safe working environment for all employees. Regularly conducting safety checks is essential.5. **Conduct Training**: New employees may require training on operating procedures and safety protocols. You will help facilitate this training.Required Skills and Expectations:Candidates should have a graduate degree and be comfortable working in an office environment. Strong leadership and communication skills are essential to manage a team effectively. A proactive approach to problem-solving and the ability to maintain composure under pressure are also important. Familiarity with production processes will be an advantage, and a commitment to safety and quality standards is a must.

We are looking for a dedicated Customer Support Representative to join our team in Jaipur. This full-time position involves helping customers with their inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat promptly and professionally, providing accurate information and assistance.- **Resolve Issues:** Identify customer problems and work towards effective solutions, ensuring that issues are addressed in a timely manner.- **Maintain Customer Records:** Keep detailed and accurate logs of customer interactions and transactions for future reference and quality assurance.- **Provide Feedback:** Share insights and trends from customer interactions with the team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure customer needs are met and to share any relevant customer feedback.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a customer service role, demonstrating strong communication skills both verbally and in writing. A patient and friendly demeanor is essential, along with the ability to remain calm under pressure. Familiarity with customer service software and basic computer skills is expected. The ideal candidate should be a team player, willing to collaborate and support colleagues, while also being proactive in addressing customer needs. Additionally, a positive attitude and eagerness to learn new things will contribute to your success in this role.

We are looking for a dedicated Tele Caller to join our team in Saidapet, Chennai. The ideal candidate will have 2 to 5 years of experience and a graduate degree. This is a full-time position where you will work from the office.As a Tele Caller, your primary responsibility will be to engage with potential customers through phone calls. You will introduce our products and services and gather information about customer needs. Additionally, you will follow up on leads and provide excellent customer service to enhance satisfaction and retention. It will be important for you to maintain accurate records of calls, customer interactions, and feedback to help improve our services.The required skills for this role include strong communication and interpersonal abilities, allowing you to connect effectively with clients. You should be confident and persuasive, capable of handling objections with tact. Time management is essential as you will need to prioritize calls and manage your schedule efficiently. A customer-focused attitude is important, and you should be able to work independently as well as part of a team. Familiarity with CRM software and basic computer skills will be advantageous. Previous experience in sales or customer service is a plus, as it will help you excel in meeting targets and contributing to our business goals.

As a Customer Engineer, you will play a crucial role in providing excellent technical support and assistance to our clients. You will be responsible for ensuring customer satisfaction by understanding their needs and resolving any issues they encounter with our products and services.**Key Responsibilities:**- **Technical Support:** Provide assistance to customers by troubleshooting and resolving technical issues related to our products, ensuring they receive timely and effective solutions.- **Product Installation:** Assist in installing and configuring our products at client locations, ensuring everything is set up correctly for maximum performance.- **Customer Training:** Educate clients on how to use our products efficiently, helping them understand features and best practices to enhance their experience.- **Feedback Collection:** Gather feedback from customers regarding their experience with our products, which will help us improve our offerings.- **Documentation:** Maintain accurate records of customer interactions and resolutions, helping us track issues and solutions for future reference.**Required Skills and Expectations:**Candidates should have a diploma in a related field and possess strong communication skills to interact effectively with customers. You should be a quick learner, eager to understand technical details, and able to work well under pressure. A problem-solving attitude is essential, along with basic technical knowledge related to our products. Being a team player is important, and you should have the ability to manage time efficiently to handle multiple tasks. Prior experience is not required, but a passion for technology and customer service is a must.

As a Customer Service Associate located in Jagdalpur, you will play a key role in ensuring customer satisfaction through effective communication and problem-solving skills. Your main responsibilities will include:- **Handling Customer Inquiries**: Respond to customer questions and concerns via phone, email, or in-person, providing accurate information and support in a friendly manner.- **Resolving Issues**: Address customer complaints by identifying the problem and working towards a resolution, ensuring that issues are resolved quickly and effectively.- **Maintaining Records**: Keep accurate records of customer interactions and transactions, which helps in tracking progress and ensuring follow-up when necessary.- **Product Knowledge**: Stay informed about company products and services so you can provide relevant guidance and support to customers.- **Collaboration with Teams**: Coordinate with other departments to ensure customer issues are resolved and customer needs are met promptly.To be successful in this role, you should have the following skills and expectations:- **Strong Communication Skills**: You need to express yourself clearly and listen effectively to understand customer needs.- **Problem-Solving Abilities**: A proactive approach to resolving issues will help you assist customers effectively.- **Basic Computer Skills**: Familiarity with standard office software and customer management systems is important for managing records.- **Time Management**: The ability to handle multiple inquiries simultaneously while prioritizing tasks is essential for efficiency.Previous experience of 1 to 3 years in a customer service role will be advantageous. A minimum education level of 12th pass is required for this position.

We are looking for a Customer Support Specialist to join our team in Pune. This is a part-time work-from-home position ideal for fresh graduates or those with minimal experience. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle questions through calls, emails, or chat, ensuring customers receive prompt and accurate information.- **Troubleshooting Issues:** You will assist customers in resolving their problems, guiding them step-by-step to find solutions effectively.- **Maintaining Customer Records:** You will keep detailed notes of customer interactions in our system to ensure that we can follow up and track issues.- **Providing Feedback:** You will share insights from customer interactions to help improve our products and services.- **Collaborating with Team Members:** You will work closely with your colleagues to share knowledge and ensure consistent customer support.**Required Skills and Expectations:**- Candidates should have at least completed their 12th grade, with a good understanding of customer service principles.- Strong communication skills are essential, as you will be interacting with various customers.- Patience and empathy are important, as you will need to understand customer needs and react positively to complaints.- Basic computer skills are necessary, including familiarity with email and chat platforms.- A positive attitude and willingness to learn are expected, as you will grow in your role while providing valuable support to customers.

Job description Tele Advisor / Tele Caller (If Required Training will be provided) Connecting with clients Providing information to clients Understanding Client requirements Helping clients to buy right product & technology Advise on various queries from Clients Address different Client queries Capture Client details Excellent communication skills. Creative thinking skills. The patience and skill to interact with customers in speech communication

As a Telecalling Executive, you will play a crucial role in connecting with potential customers and generating interest in our products and services. Your main responsibilities will include:- **Making Outbound Calls**: Initiate calls to potential clients, providing them with information about our offerings and answering their queries.- **Customer Engagement**: Engage with prospective customers by understanding their needs and providing suitable solutions, ensuring a positive interaction.- **Lead Generation**: Identify and qualify leads by gathering relevant information during conversations, contributing to our sales pipeline.- **Data Entry and Management**: Accurately record customer interactions and feedback in the database to maintain up-to-date records for follow-ups.- **Achieving Targets**: Meet monthly targets for calls and leads generated, contributing to the overall success of the sales team.- **Following Up**: Regularly follow up with leads and previous customers to build relationships and encourage repeat business.To succeed in this role, you should possess the following skills and qualities:- **Effective Communication**: Strong verbal communication skills with the ability to articulate clearly and persuasively.- **Customer-Centric Attitude**: A genuine interest in helping customers and addressing their concerns to create a positive experience.- **Basic Computer Skills**: Familiarity with basic computer operations and the ability to use customer relationship management (CRM) software.- **Organizational Skills**: Ability to manage time efficiently, prioritize tasks, and handle multiple calls and inquiries simultaneously.- **Team Player**: Willingness to collaborate with team members to achieve common goals and share best practices. Candidates with up to 2 years of experience and relevant educational backgrounds (B.A, B.C.A, B.Com, B.Ed, B.Pharma, B.Sc) are encouraged to apply.

We are seeking an enthusiastic International BPO Voice Process Executive to join our team in Bangalore. This role is ideal for candidates with a passion for customer service and effective communication. **Key Responsibilities:**- **Customer Interaction:** Engage with international clients through voice calls to address their queries and provide information about products or services. This helps in building client relationships and ensuring customer satisfaction.- **Issue Resolution:** Handle customer complaints or issues promptly and efficiently. This requires problem-solving skills and the ability to provide satisfactory solutions, enhancing the customer experience.- **Call Management:** Follow up with clients as needed and maintain detailed records of interactions. Keeping accurate records is vital for tracking performance and ensuring timely responses.- **Team Collaboration:** Work closely with team members to achieve goals and share updates. Collaboration fosters a strong team environment and improves overall effectiveness.- **Adherence to Process:** Follow outlined procedures and guidelines during customer interactions. Adhering to standards ensures consistent service quality.**Required Skills and Expectations:**Candidates should have great verbal communication skills in English and be comfortable engaging with customers from different cultural backgrounds. A friendly and approachable demeanor is essential for providing excellent service. Candidates must be open to working in a fast-paced environment and possess basic computer skills for managing calls and records. A positive attitude and willingness to learn new skills are also important for success in this role.

We are looking for enthusiastic Telecaller Staff to join our team in Dwarka Sector 15. This role requires a dedicated individual with good communication skills to interact with potential customers and provide information about our products and services.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential clients and introducing our offerings, aiming to generate interest and drive sales.- **Customer Assistance:** Responding to inquiries and providing detailed information about our services is key to ensure customers have a clear understanding of what we offer.- **Handling Objections:** You should be able to address and resolve any concerns or objections that potential customers may have, ensuring a positive interaction.- **Maintaining Records:** Keeping accurate records of calls made, customer feedback, and follow-up actions is essential for tracking lead conversion rates.- **Collaborating with Team Members:** Working closely with other team members and sharing insights can help improve overall performance and customer satisfaction.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum of a 12th-grade education. A positive attitude and a willingness to learn are essential, as you will be interacting with a variety of clients. Strong verbal communication skills and a clear speaking voice are crucial for effectively conveying information. Additionally, basic computer skills are necessary for entering data and maintaining caller records. Previous experience in telecalling is a plus but is not mandatory, as comprehensive training will be provided. A proactive approach and the ability to work in a target-driven environment are highly valued.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing support. Your primary responsibilities will include:- **Handling Customer Inquiries**: Respond to customer questions via phone, email, or chat, providing accurate information and effective solutions.- **Managing Complaints**: Address customer complaints with empathy and professionalism, working to resolve issues and improve customer experiences.- **Processing Orders**: Assist customers in placing orders, tracking shipments, and updating order information, ensuring a smooth transaction process.- **Maintaining Records**: Keep detailed logs of customer interactions and transactions for quality assurance and follow-ups.- **Collaborating with Teams**: Work closely with other departments like sales and logistics to ensure customer needs are met efficiently.To excel in this role, candidates should possess the following skills:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers and resolving issues.- **Problem-Solving Abilities**: The ability to think critically and find solutions to customer problems is crucial for maintaining satisfaction.- **Customer-Oriented Mindset**: A genuine desire to help customers and provide excellent service is vital.- **Basic Computer Skills**: Familiarity with computer systems and the ability to learn new software quickly are necessary for managing customer inquiries and processing information.Candidates should have completed at least 12th grade and preferably have some experience in customer service, although freshers with a positive attitude are welcome to apply.

As a Customer Support Engineer, you will be essential in helping customers resolve technical issues while providing top-notch service. Your role will involve working directly with clients to ensure their satisfaction and understanding of our products.**Key Responsibilities:**- **Technical Support:** Assist customers with product-related issues, guiding them through troubleshooting steps to resolve their concerns effectively.- **Customer Interaction:** Engage with clients via phone, email, or in-person to gather information about their technical needs and provide timely solutions.- **Documentation:** Maintain detailed records of customer interactions and technical issues in our support system to ensure accurate tracking and follow-up.- **Feedback Collection:** Gather customer feedback regarding our products and services, reporting insights to improve our offerings and service quality.- **Collaboration:** Work closely with the engineering and product teams to escalate complex issues and support product improvements.**Required Skills and Expectations:**A successful candidate will have a Bachelors degree in Engineering (B.E). Candidates should be comfortable working in a team environment and exhibit strong problem-solving skills. Excellent communication skills are essential for effectively conveying technical information to customers. A customer-focused attitude is vital, along with the ability to handle stressful situations calmly. Candidates with 0 to 5 years of experience will be considered, making this an ideal opportunity for recent graduates as well as those with some work experience. Being detail-oriented and organized will help you manage customer queries efficiently.

*Hiring: Telecaller (Babblio App)** Call users & explain app features clearly* Good English + Hinglish communication required* Handle follow-ups & convert leads Fixed + Incentives Remote/Office Apply: WhatsApp 9315249455

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

Good verbal communication (English + regional language is a plus)Persuasion and negotiation skillsConfidence and positive attitudeBasic computer knowledge (CRM tools, MS Office)Active listening skillsAbility to handle rejection and stay motivated

Job Openings for 2 Customer Relationship Manager Jobs with minimum 2 Years Experience in Kim, Surat, having Educational qualification of : I.T.I., B.E with Good knowledge in Service Marketing, Customer Relationship etc.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.

Handle inbound/outbound calls to drive sales of motor/health insurance Work on leads provided and convert them into successful insurance sales Understand different insurance products to pitch the right one to customers Build strong customer relationships for cross-sell and upsell opportunities Consistently meet/exceed daily & monthly sales and call volume targets Use provided sales scripts and respond smartly to objections and queries

We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.Key Responsibilities:- **Making Outbound Calls**: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.- **Understanding Customer Needs**: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.- **Maintaining Records**: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.- **Providing Information**: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.- **Achieving Targets**: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.

We are looking for a Customer Care Executive to join our team in Malviya Nagar. This full-time position is suitable for individuals with 0 to 1 year of experience and requires a minimum education of a 12th pass. As a Customer Care Executive, you will play a key role in providing excellent service to our customers and ensuring their needs are met promptly.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolve Issues:** Identify and resolve customer complaints effectively while maintaining a positive attitude to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback to help improve services and products.- **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to provide customers with the best possible service and share insights about customer needs.Required skills and expectations include strong verbal and written communication abilities, a patient and friendly demeanor, and good problem-solving skills. You should be detail-oriented and capable of managing multiple tasks efficiently. A basic understanding of computer applications is essential. Being a team player who can adapt to a dynamic work environment will help you thrive in this role.

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc