Call Center Executive
Vidal health TPA

Key Skills

Voice Process

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Job Description

Handling inbound calls related to policies.

Follow up with the internal team for Pre-Auth cases.

Convincing customers related to claims.

Provide Claim & Pre-Auth status to customers and hospitals.

Update daily tracker to escalation team.

Guide the customer about claims procedures.

Providing information related to corporate and individual policies.

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary, Secondary School, Advanced/Higher Diploma, Any Bachelor Degree

Role : Call Center Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

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About Vidal health TPA

Vidal Health Insurance TPA Pvt Ltd was established in March 2002 with the mission to provide top quality TPA services to Health Insurance policyholders and be the most preferred TPA in India. We are licensed by IRDA (Insurance Regulatory & Development Authority - License No. 016) and have been empanelled by leading insurance companies, both public sector and private, across different regions of the country.
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