Back Office Coordinator Job Vacancies in West Bengal

Handle support functions like data entry, record management, and report preparation. Ensure efficient documentation and maintain workflow accuracy.

We are Looking for a Customer Support Officer to Join Our Team in Kolkata. this is a Full-time Position. as a Customer Care Manager, You Will Play a Vital Role in Ensuring Our Customers Receive Excellent Service. Freshers are Welcomed to Apply for this Position.**key Responsibilities:**- **manage Customer Interactions:** Handle Customer Inquiries and Complaints Through Various Communication Channels to Ensure Their Issues are Addressed Effectively.- **lead the Customer Care Team:** Supervise and Guide Team Members to Maintain High-quality Service Standards and Assist Them in Resolving Complex Customer Issues.- **monitor Performance Metrics:** Keep Track of Customer Service Metrics such as Response Times and Customer Satisfaction to Identify Areas for Improvement.- **coordinate Training Sessions:** Organize Training for Team Members On Customer Service Skills and Product Knowledge to Enhance Their Capabilities.- **develop Customer Service Policies:** Help Create and Implement Policies that Improve Customer Service Processes and Ensure Consistency Across the Team.**required Skills and Expectations:**- Strong Communication Skills: Ability to Communicate Clearly and Confidently, Both Verbally and in Writing.- Problem-solving Abilities: Capable of Identifying Issues and Thinking Critically to Find Effective Solutions Quickly.- Team Leadership: Possess Skills to Motivate and Manage a Team While Fostering a Positive Work Environment.- Adaptability: Be Open to Learning and Adjusting to New Processes and Technologies to Enhance Customer Service.- Basic Computer Skills: Familiarity with Computers and Software Used in Customer Service Will Be Beneficial.This Role is Perfect for Those Who are Enthusiastic About Helping Customers and are Looking to Start Their Careers in Customer Care.

We are looking for a Back Office Coordinator to support our operations in Central Kolkata. The ideal candidate will have 2 to 4 years of experience and will be responsible for various administrative and coordination tasks.**Key Responsibilities:**- **Data Management:** Maintain and organize company records, ensuring that all data is accurate and up to date. This includes filing documents and managing electronic records.- **Communication Coordination:** Serve as a liaison between different departments, managing communication effectively to ensure smooth operations.- **Report Generation:** Prepare regular reports on operational activities and performance metrics. This helps management make informed decisions based on the data collected.- **Customer Support:** Assist in handling customer queries and concerns, ensuring that all issues are addressed in a timely and professional manner.- **Scheduling and Planning:** Manage schedules for meetings and appointments, coordinating with team members to ensure everyone is informed and prepared.**Required Skills and Expectations:**The candidate should possess a Bachelors degree in Business Administration, Commerce, or a related field. Strong organizational skills and attention to detail are essential. Proficiency in Microsoft Office, particularly Excel and Word, is necessary for managing data and reports. Excellent communication skills, both verbal and written, are critical for effective coordination with colleagues and clients. The ability to work independently and as part of a team, along with a proactive approach to problem-solving, is highly valued.

We are looking for a Back Office Coordinator to support our team in Medinipur. The ideal candidate should be organized, detail-oriented, and ready to handle various administrative tasks.**Key Responsibilities:**- **Data Entry:** Accurately input data into our systems to maintain up-to-date records. Attention to detail is crucial to avoid errors.- **Documentation Management:** Organize and manage files, both electronic and paper, ensuring that all documents are easily accessible for the team.- **Communication Support:** Assist in communicating with team members and other departments to ensure smooth operations and facilitate information flow.- **Customer Service Assistance:** Respond to inquiries and support customers with their needs, helping maintain a positive relationship with them.- **Scheduling Support:** Help coordinate meetings, appointments, and travel arrangements as required for the teams smooth functioning.**Required Skills and Expectations:**- Candidates should have completed at least 12th grade and possess a strong willingness to learn and grow in an office environment.- Good communication skills in both written and verbal forms are essential for effective collaboration with team members and clients.- Basic computer skills, particularly in Microsoft Office (Word, Excel, etc.), are required to handle day-to-day tasks efficiently.- A strong attention to detail and organizational abilities are important to keep the office running smoothly.- Team players who can work collaboratively under pressure are preferable, with a positive attitude towards their work and colleagues.

Educational Qualifications PreferredCategory: 12TH / Bachelor's DegreeAcademic Score: PassHR - 9903608205Institution tier: AnyMale Or Female Candidates Required.Branch Banking Department / Bank Segment.Back Office Role.Fresher, In Direct Pay-Role.Age Limit 18 Year To 32 Year.Face To Face Interview.Interview Dress Code - Indian Formal.Job Role & Responsibilities & Key Skills:-Filling And Maintenance Of Records Along With Supporting Statements And Vouchers.Sorting And Stamping Of Negotiable Instruments.Providing Support Through Multiple Channels like Emails, WhatsApp, Phone CallPreparing Excel Report On Daily Basis And Reporting Senior Manager.Good Verbal & Written Communication SkillsContribute Towards Improvement Of Productivity Of Self And Team.Maintaining A Good Relationship With Internal Customers like Client Service Team, Other Units Of Bank. Ensuring Internal Deadlines Are Met To Meet The Overall Objective Of Ensuring Excellent Service To Clients.Good Team Player - Dedicated Approach To Teamwork And Ability To Contribute To Team Effort.Ability To Handle Tasks Independently, Multi-Task, Good Planning, Organizing Skills & Time Management Skills And A Can Do Attitude.Produce management statistics.Relationship Management.Good Communication.Basic Computer.Self-Motivated.Commercial Awareness.Problem Solving.HR - 9903608205

We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.

Key Responsibilities: Source, identify, and recruit potential, through field activities, references, and local networks. Provide ongoing support and guidance to the new recruits to ensure their success and address any concerns. Conduct induction and initial training as per Bajaj Allianz standards. Maintain accurate records of activities. Ensure compliance with all regulatory and company guidelines during recruitment and business operations. Participate in regular review meetings and performance assessments.

We are seeking a Back Office Coordinator to join our team in Kolkata South. As a Back Office Coordinator, you will be responsible for managing and organizing all back office tasks to ensure smooth operations.Key Responsibilities:- Data entry and management: Inputting and updating information into databases and systems accurately.- Document handling: Sorting, filing, and maintaining physical and electronic records.- Communication support: Assisting in responding to emails, calls, and inquiries from internal and external stakeholders.- Coordination: Collaborating with different departments to ensure seamless workflow and timely completion of tasks.Required Skills and Expectations:- Graduate degree in any field.- Strong attention to detail and organizational skills to handle data accurately.- Good communication skills to assist in responding to queries effectively.- Ability to work independently and collaboratively in a team environment.- Proficiency in MS Office suite (Word, Excel, PowerPoint) for data entry and document handling tasks.

We're an engineering consultancy firm working on international projects for more than 12 years. We are seeking a proactive Executive Assistant to support senior leadership with coordination, documentation, meetings, traveling, administration, marketing, recruitment & sales. Customer centric approach, confidentiality is must. Having passport & good English communication skill will be preferred. It's a work from anywhere job. However, occasional traveling (domestic / international) may be required.If interested, you may drop your resume at contact@pbizservices.in

:1. Responsible for ensuring the achievement of Customer Service and revenue Business for assigned leads which will be provided by the company.2. Source business from self-employed / salaried customers for retail business,3. Maintain a daily report and have to coordinate with all the Customer Support Departments.4. Taking care of all processes and related escalations. :1. Candidates must be minimum #Graduate and above, (HSC can apply for OFFROLL department) age limit 29 Years below.2. Freshers are welcome3. Candidates must have good Communication and presentation Skills.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

Job descriptionURGENT HIRING Corporate Bank Branch Banking Roles Location:As per your PIN code Multiple locations across Jharkhand, Odisha, West Bengal (e.g., Bokaro, Jharsuguda, Bardhaman, Cooch Behar, Kolkata) Open Positions:1. Back Office Executive Officer Eligibility Criteria:Education: 12th Pass or GraduateExperience: Freshers & Experienced (0 -1 Year)Age Limit: 18 to 35 YearsGender: Male & Female can apply Job Type:Full-TimeBranch Banking / Back Office Operations Salary:20,000 to 30,000 per monthCTC: Up to 3.60 LPA Required Skills:Good Communication SkillsBasic Computer KnowledgePositive Attitude & Professional Behaviour Apply Now:Call or WhatsApp 9123627978 for interview scheduling. Send your CV & recent photo via WhatsApp.

Data management and analysis: Entering, organizing, and maintaining accurate records; preparing and analyzing reports.Administrative support: Handling general administrative tasks like filing, scheduling, and managing correspondence and office supplies.Financial and accounting support: Processing invoices, bills, and receipts; updating financial records.Documentation and record-keeping: Managing company documents, files, and databases, both physical and electronic.Inter-departmental coordination: Acting as a liaison between departments to ensure smooth workflow and communication.HR support: Assisting with employee records, payroll, and recruitment processes.Project and inventory management: Overseeing orders, tracking shipments, and managing inventory levels.

This role will be responsible for executing and monitoring day-to-day banking operations, ensuring accurate and timely processing of payments, reconciliations, and coordination with banks. The role supports treasury functions, manages bank documentation, and ensures compliance with internal policies and external regulations.Key responsibilities: Handle day-to-day banking operations including NEFT/RTGS/IMPS payments, fund transfers, and cheque issuance. Prepare and maintain accurate bank reconciliations for all company bank accounts. Liaise with banks for account management, transaction queries, and resolution of issues. Assist in the processing of vendor and employee payments after necessary approvals. Monitor bank balances and coordinate with the treasury team for fund planning and placement. Manage documentation related to opening/closing of bank accounts, KYC updates, and credit facilities. Ensure timely deposit and accounting of collections including cheques, online receipts, and cash. Support internal and external audits by providing relevant banking documentation and transaction records. Maintain and update banking master data in ERP/Accounting software. Ensure compliance with company policies, RBI regulations, and banking norms.Prerequisites: Bachelors degree in Commerce, Finance, or related field (MBA/CA Inter is a plus). 13 years of experience in corporate banking operations or finance. Proficiency in MS Excel and accounting software (e.g., Tally, SAP, Oracle). Familiarity with internet banking platforms and treasury management tools. Strong attention to detail, accuracy, and ability to work under tight deadlines. Good communication and interpersonal skills for coordination with internal and external stakeholders.Shift Schedule: Day only Job Type: Full-timeCONTACT TO HRM ( 9123627978) OR SEND YOUR CV TO WHATS APP DIRECT.

back office coordinator

HANDLING OFFICE WORK, CUSTOMER RETENTION ACTIVITIES, HANDLING ACCOUNTS

We are looking for a Back Office Operations to join our team at Shop Zone. This role involves managing essential data processes, ensuring accuracy and providing administrative support. Get 8000 - 12000 salary along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies and resolve promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The position requires strong organizational skills, attention to detail and the ability to handle multiple tasks.

We are hiring for nbfc Back office Assistant Age must be 25 and above, minimum qualification-hs Required Good Communication Skills and basic computer knowledge Fresher and experience candidate both can apply .Selection will be done through walk-in only

New staff recruitment for hdfc bank 2024. Male and female both are eligible. Walkin interview going on - Kolkata. Salary offered 17000 to 27300 . Home town posting. Age limit 18 to 33 years. Qualification HS. Full time permanent staff recruitment for back office data entry operator. Interested people send their resume in this number 8583896503 (DRISHANA CHATTERJEE)

- Manage branch operations: As a Branch Officer, you will be responsible for overseeing the day-to-day operations of the branch, ensuring that everything runs smoothly and efficiently.- Handle customer inquiries: You will be the point of contact for customer inquiries and concerns, providing excellent customer service and resolving issues in a timely manner.- Maintain branch records: Keeping accurate records of transactions, customer information, and other important data is essential to ensure proper documentation and compliance with company policies.- Assist with administrative tasks: Supporting the branch manager with various administrative tasks such as scheduling appointments, preparing reports, and managing office supplies.- Collaborate with team members: Working closely with other branch staff to achieve common goals, communicate effectively, and contribute to a positive work environment.Skills and Expectations:- Strong communication skills: Ability to effectively communicate with customers and team members.- Attention to detail: Being meticulous in maintaining records and handling transactions accurately.- Organizational skills: Ability to multitask and prioritize tasks to ensure smooth branch operations.- Problem-solving abilities: Being able to address customer concerns and resolve issues efficiently.- Team player: Collaborating with colleagues and supporting one another to achieve branch goals.

:1. Responsible for ensuring the achievement of Customer Service and revenue Business for assigned leads which will be provided by the company.2. Source business from self-employed / salaried customers for retail business,3. Maintain a daily report and have to coordinate with all the Customer Support Departments.4. Taking care of all processes and related escalations. :1. Candidates must be minimum #Graduate and above, (HSC can apply for OFFROLL department) age limit 29 Years below.2. Freshers are welcome3. Candidates must have good Communication and presentation Skills.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

Job description:Job description:Process transactions efficiently and accurately while maintaining high service standardsHandle customer queries and provide appropriate solutions.Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products.Manage relationships with mapped customers to increase the depth of existing relationships.Achieve sales targets as assigned by the organization on a monthly basis.Comply with KYC/SEBI rules, regulations, and legislation governing the bank.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).Process transactions efficiently and accurately while maintaining high service standardsHandle customer queries and provide appropriate solutions.Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products.Manage relationships with mapped customers to increase the depth of existing relationships.Achieve sales targets as assigned by the organization on a monthly basis.Comply with KYC/SEBI rules, regulations, and legislation governing the bank.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

Back office work changes depending on the department.Human Resources (HR) Back Office: HR back office employees manage employee information. They keep track of personal details, salaries, and benefits. They also handle paperwork for hiring, firing, and promotions. They schedule job interviews and send offer letters.Finance Back Office: Finance back office staff handle money-related tasks. They process payments, create invoices, and reconcile bank accounts. They also prepare financial reports and budgets. They follow accounting rules to ensure accuracy.IT Back Office: IT back office workers support computer systems. They fix hardware and software problems. They set up new computers and networks. They also help employees with technical questions. They make sure the companys data is safe.

Back Office CoordinatorExperience 0-4 yrsWork from office Job location Ecospace , New town , Kolkata, West Bengal Contact person name :- SAKCHAM