Air Cargo Executive Fresher Jobs in Kolkata

As an Air Cargo Executive, you will play a key role in facilitating air freight operations. Your primary goal will be to ensure that cargo is handled efficiently and safely. The following are your key responsibilities:- **Manage Cargo Documentation**: You will prepare and process necessary documents for air cargo shipments, ensuring accuracy and compliance with regulations.- **Coordinate Shipment Logistics**: You will liaise with airlines, freight forwarders, and customers to organize the timely arrival and departure of cargo.- **Track Shipments**: It is your responsibility to monitor and update the status of shipments, keeping both clients and management informed about their cargo.- **Customer Service**: You will address customer inquiries and resolve issues related to air cargo, ensuring a positive experience for clients.- **Assist in Packing and Labeling**: You will aid in the packing and labeling of cargo, following standard procedures to ensure safe transport.To excel in this role, you should possess strong communication skills to interact effectively with clients and colleagues. Attention to detail is crucial, as accuracy in documentation is vital for compliance. Basic computer skills are necessary for managing shipment records and tracking systems. A proactive attitude and the ability to work in a team are essential for addressing challenges that may arise during operations. Finally, a willingness to learn and adapt in a fast-paced environment is important for success in this position.

As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air freight operations and ensuring the smooth transportation of goods. Your responsibilities will include the following:- **Handling Documentation**: Prepare and review all necessary paperwork for air cargo shipments, ensuring compliance with regulations to avoid delays.- **Coordinating Shipments**: Communicate with airlines and customers to schedule and track cargo shipments, ensuring timely delivery and effective logistics coordination.- **Customer Service**: Assist customers with inquiries about their shipments, providing updates and resolving any issues to ensure a positive experience.- **Monitoring Cargo Flow**: Keep track of cargo movement and inventory levels, ensuring that all shipments are documented and waste is minimized.- **Collaboration**: Work closely with internal teams, such as sales and warehousing, to synchronize efforts and maintain operational efficiency.The ideal candidate for this position should possess strong communication skills to interact with clients and airline representatives effectively. Attention to detail is crucial for handling documentation accurately. Basic knowledge of air cargo regulations and procedures will be advantageous but is not mandatory. Candidates should be comfortable working with technology and have basic computer skills for managing records. A proactive attitude and the ability to work well under pressure are essential for success in this fast-paced environment. A minimum educational qualification of 12th grade is required, and previous experience in logistics or air cargo is a plus.

As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. **Passenger Assistance**: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. **Check-in Procedures**: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. **Customer Service**: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. **Coordination**: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. **Safety and Compliance**: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.

As a Boarding Pass Executive in Kolkata, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for helping travelers with the boarding process and managing their travel documents efficiently.Key Responsibilities:1. **Check-In Support**: Assist passengers in the check-in process by verifying their travel documents and issuing boarding passes promptly.2. **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving any issues related to boarding.3. **Documentation Management**: Ensure that all travel documents, including boarding passes, are accurate and properly managed to maintain smooth operations.4. **Collaboration**: Work closely with other airport staff and departments to facilitate a seamless boarding process and enhance passenger satisfaction.5. **Safety Compliance**: Follow all safety and security protocols to ensure passenger and airport safety during the boarding process.Required Skills and Expectations:We seek individuals who possess good communication skills and the ability to work well under pressure. You should be detail-oriented and able to handle multiple tasks simultaneously. Punctuality and a professional appearance are essential, as you will be the first point of contact for many passengers. A positive attitude and a willingness to help others will contribute to your success in this role. Flexibility to work different shifts, including weekends and holidays, is also required.

As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- **Coordinating Shipments**: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- **Documentation Management**: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- **Customer Service**: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- **Tracking Shipments**: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- **Collaboration with Airlines**: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

currently we are hirring for 150 air cargo executive for pan india based , but for interview you have to come kolkata , kindly intrestes candidtes drop your cv in the given ref. number .... thank you

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

Hiring for 27 Air Cargo Executive / Airport Jobs Jobs in Bhubaneswar, Amritsar, Jaipur, Coimbatore, Salem, Agartala, Kolkata, Diu, Daman for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree with Good knowledge in Logistics, Supply Chain Management, Cargo Handling, Cargo Operations, Compliance, Equipment Operation, Communication, Coordination, breakdown procedures, Custom Clearance, Inventory control, Safety Management System, complaint resolution etc.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks3. Serving meals and beverages to passengers4. Providing first aid when necessary5. Assisting passengers with boarding and disembarking6. Following all airline policies and procedures7. Maintaining a professional appearance at all times8. Communicating effectively with passengers and crew members9. Handling any in-flight emergencies calmly and efficiently

We are looking for a motivated Air Cargo Executive to join our team in Kolkata. This role is ideal for candidates who have recently completed their 12th grade and are eager to start a career in the air cargo industry. Key Responsibilities:1. **Documentation Management**: You will handle important air cargo documents like bills of lading and customs declarations. Ensuring all paperwork is accurate and organized is crucial for smooth operations.2. **Coordination with Airlines**: Working closely with airline representatives to schedule flights and manage cargo bookings. Clear communication is essential to ensure that shipments are processed quickly.3. **Customer Service**: Providing assistance to customers regarding their air cargo needs, including tracking shipments and addressing inquiries. A friendly and professional attitude will enhance customer satisfaction.4. **Data Entry and Reporting**: Entering shipment details into our tracking systems and generating reports. Attention to detail is important to keep records precise.5. **Problem Solving**: Addressing any issues related to shipment delays or document discrepancies. You will need to think quickly to resolve problems efficiently.Required Skills and Expectations:The ideal candidate should have strong communication skills and be detail-oriented. Basic computer knowledge is essential for data entry tasks. You should be a quick learner, able to work in a team, and show a willingness to grow in the logistics sector. A proactive attitude and reliability are essential for success in this role.

We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.

A Cargo Manager is responsible for overseeing the efficient and timely transport of goods and products via air cargo. The main responsibilities of a Cargo Manager include coordinating with airlines and airport authorities, supervising cargo staff, ensuring compliance with import and export regulations, and managing freight operations. Key skills required for a Cargo Manager include strong knowledge of air cargo procedures and regulations, proficiency in freight management and logistics, excellent organizational and communication skills, attention to detail, and the ability to multitask and prioritize workload effectively.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

As an Air Cargo Executive, your main responsibility will be to oversee the efficient and safe handling of cargo operations at the airport. You will be responsible for coordinating with various departments to ensure timely delivery of cargo, resolving any issues that may arise during the process, and maintaining a high level of customer service.Key skills required for this role include:1. Knowledge of air cargo operations and procedures2. Experience in cargo handling and supervision3. Ability to work efficiently under pressure and meet tight deadlines

A Cargo Executive is responsible for overseeing the efficient handling and transportation of goods by air. Their duties include coordinating with airlines and freight forwarders, managing cargo warehouses, and ensuring the safe and timely delivery of goods. Key responsibilities of a Cargo Executive include:1. Coordinating with airlines, freight forwarders, and other transportation providers to arrange for the shipment of goods by air.2. Managing cargo warehouses and ensuring efficient handling and storage of goods.

Here is a sample Airport Export Executive job description for a position with a salary range of $250,000-$800,000 per year.Job Title: Airport Export ExecutiveSalary: $250,000 - $800,000 per year (depending on experience, qualifications, location, and employer)Job DescriptionAn Airport Export Executive is responsible for managing export shipments through airports, ensuring compliance with customs and aviation regulations, and coordinating with airlines, freight forwarders, customs authorities, and clients. The role focuses on ensuring that export cargo is processed accurately and delivered on schedule.Key ResponsibilitiesCoordinate air export shipments from booking to final departure.Prepare and verify export documentation, including airway bills, commercial invoices, packing lists, and customs declarations.Liaise with airlines, freight forwarders, customs officials, and warehouse teams.Ensure compliance with international trade regulations and airport security procedures.Track shipments and provide timely updates to customers.Resolve shipment delays, documentation issues, and customs-related problems.Maintain accurate shipment records and prepare operational reports.Support clients with export procedures and documentation requirements.RequirementsBachelor's degree in Logistics, Supply Chain Management, International Business, Commerce, or a related field.Experience in air freight, export operations, or logistics is preferred.Knowledge of customs regulations and international shipping procedures.Familiarity with cargo management systems and Microsoft Office.Strong communication, organizational, and problem-solving skills.Ability to work under pressure and meet strict shipment deadlines.SkillsAir freight export operationsCustoms documentationInternational logisticsShipment trackingCustomer serviceTime managementAttention to detailCommunication and coordinationBenefitsCompetitive salaryHealth and medical insurancePaid annual leavePerformance bonusesRetirement benefitsProfessional development and trainingOpportunities for career advancement in logistics and aviationNote: A salary of $250,000-$800,000 per year is significantly above the typical market range for Airport Export Executive roles in most countries. Compensation at this level would generally be associated with highly senior, executive, international, or specialized positions rather than standard export executive roles.

As an Airport Guest Relationship Executive, you will play a crucial role in enhancing the experience of travelers at the airport. Your primary focus is to ensure that guests feel welcomed and supported throughout their journey. **Key Responsibilities:**- **Greeting Guests:** You will be the first point of contact for travelers, welcoming them warmly and assisting them with any inquiries to create a positive first impression.- **Providing Information:** You will guide guests by offering accurate information about flight details, terminal services, and airport facilities to help them navigate the airport smoothly.- **Handling Complaints:** When guests have concerns or issues, you will listen actively and resolve their complaints efficiently to ensure customer satisfaction.- **Coordinating with Airlines:** You will liaise with various airlines to ensure timely assistance for guests, especially in case of flight delays or cancellations.- **Maintaining Communication:** You will keep guests informed about changes in their flight status and other important updates to ensure they are well-prepared.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to interact with guests and team members.- **Customer Service Orientation:** A friendly and helpful attitude is essential as you will be assisting guests with their needs.- **Problem-Solving Abilities:** You should be able to think on your feet and find solutions to issues that arise during your interactions with guests.- **Attention to Detail:** Being meticulous will help you provide accurate information and enhance the guest experience.- **Team Player:** You will work closely with other team members and departments, so being collaborative is important. Candidates with a passion for customer interaction and a willingness to learn can thrive in this dynamic role.

Key ResponsibilitiesCheck-in passengers and issue boarding passes.Verify travel documents such as passports, visas, and tickets.Assist passengers with baggage check-in and baggage-related issues.Provide information about flight schedules, delays, and gate changes.Help passengers during boarding and deboarding.Assist elderly passengers, unaccompanied minors, and passengers with special needs.Coordinate with airline crews, security personnel, and airport authorities.Handle customer inquiries, complaints, and service requests.Ensure compliance with airport safety and security procedures.Support lost-and-found and baggage claim operations.Required SkillsGood communication and interpersonal skills.Customer service orientation.Ability to work under pressure and handle difficult situations.Basic computer knowledge.Teamwork and problem-solving abilities.Professional appearance and positive attitude.Educational QualificationsTypically requires completion of 10+2 (Higher Secondary); some employers prefer a bachelor's degree.Fluency in English is often required; additional languages can be an advantage.Work EnvironmentAirports operate 24/7, so ground staff may work rotating shifts, including nights, weekends, and holidays.Work may involve standing for long periods and assisting passengers with luggage-related matters.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

- Handling baggage: This involves loading and unloading baggage from the aircraft, ensuring it is properly secured and tagged for the correct destination.- Assisting with passenger check-in: Ground staff help passengers with the check-in process, ensuring they have the correct documentation and assisting with any queries.- Guiding aircraft on the tarmac: Ground staff are responsible for guiding aircraft on the tarmac to ensure they are parked in the right location and can safely taxi to and from the runway.- Ensuring aircraft are stocked: This includes replenishing items like pillows, blankets, and refreshments on the aircraft to ensure a comfortable flight for passengers.- Providing customer service: Ground staff assist passengers with any inquiries or issues they may have before or after their flight, ensuring a positive customer experience.- Maintaining cleanliness: Ground staff are responsible for maintaining cleanliness in the terminal and on the aircraft, ensuring a safe and hygienic environment for passengers.Skills and Expectations:- Strong communication skills to interact with passengers and colleagues effectively.- Ability to work well under pressure and handle stressful situations calmly.- Attention to detail to ensure accuracy in handling baggage and completing paperwork.- Physical fitness to handle heavy baggage and work on the tarmac in varying weather conditions.- Excellent customer service skills to provide a positive experience for passengers.

As an Air Export Executive in Kolkata, you will play a key role in ensuring the smooth shipment of goods via air. This entry-level position is ideal for individuals eager to start their career in logistics and transportation.**Key Responsibilities:**- **Coordinate Air Shipments:** You will manage and track air shipments from origin to destination, ensuring timely delivery of goods.- **Prepare Documentation:** Accurate documentation is crucial. You will prepare and verify export shipping documents, ensuring compliance with regulations.- **Communicate with Clients:** Regular communication is essential. You will engage with clients regarding shipment details, updates, and any issues that may arise.- **Liaise with Airlines:** You will work closely with airlines to book cargo space and confirm flight schedules, ensuring optimal service.- **Handle Customs Procedures:** Familiarity with export customs regulations is vital. You will assist in ensuring that all customs requirements are met for smooth clearance.**Required Skills and Expectations:**- **Attention to Detail:** A keen eye for detail is essential to avoid errors in documentation and shipping processes.- **Communication Skills:** Strong verbal and written communication skills are necessary for effective interaction with clients and partners.- **Basic Technical Skills:** Proficiency in basic computer applications and email is important for managing shipments and documentation.- **Team Player:** You should be able to work well within a team, collaborating with others to ensure efficient operations.- **Eagerness to Learn:** A willingness to learn and grow in the logistics field is crucial, especially for individuals with little to no experience.

As an Airport Ticketing Executive, you will play a crucial role in managing passenger ticketing services at the airport. **Key Responsibilities:**- **Customer Assistance:** Help passengers with ticket bookings, cancellations, and modifications, ensuring they have all necessary information about their flights.- **Ticket Sales:** Process ticket sales accurately through the system, including issuing boarding passes and managing payments while maintaining high transaction accuracy.- **Flight Information:** Provide passengers with current flight schedules, delays, and other essential travel information, helping them stay informed and reducing travel-related stress.- **Problem Resolution:** Address passenger inquiries and resolve issues related to ticketing and travel, demonstrating empathy and effective communication to ensure customer satisfaction.- **Record Maintenance:** Maintain accurate records of tickets sold and customer interactions, ensuring all data is up-to-date for both tracking and reporting purposes.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact with passengers and colleagues effectively. A basic understanding of computer systems and ticketing software is preferred. Attention to detail is essential, as accuracy in ticket sales and processing is critical. You should be adaptable and able to handle stressful situations calmly. A polite and professional demeanor will enhance customer service experiences. Being able to work in a fast-paced environment is key, as the airport setting often requires quick thinking and responsiveness.

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.