What Does Airport Ground Staff Do? - AME CET Blog Ground staff play a crucial role in ensuring the smooth and efficient operation of airports, encompassing tasks from passenger assistance to aircraft maintenance and cargo handling. They handle various non-flight duties, acting as the backbone of airport operations. Ground staff responsibilities include passenger check-in, baggage handling, providing airport information, and coordinating with other airport departments. They also play a vital role in ensuring the safety and comfort of passengers during their airport experience.
Key Responsibilities of Ground Staff:
Passenger Assistance:
Providing information, answering questions, assisting with check-in procedures, and helping passengers with special needs or disabilities.
Baggage Handling:
Loading and unloading baggage, ensuring proper tagging, and coordinating with baggage handlers.
Aircraft Services:
Preparing aircraft for departure, ensuring cleanliness, and providing necessary supplies like refreshments.
Coordination:
Coordinating with other airport departments, such as security, maintenance, and air traffic control.
Customer Service:
Ensuring a positive and efficient experience for all passengers.
Safety and Security:
Implementing and maintaining safety protocols, ensuring security screenings, and responding to emergencies.
Experience
0 - 5 Years
No. of Openings
30
Education
Higher Secondary
Role
Ground Staff Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
54, Rajendra Chatterjee Road, Dunlop Near Regional Research Institute of Homeopathy Hospital