Telecaller Fresher

key responsibilities:

outbound calls: contact potential/existing customers to introduce products/services, generate leads, and close sales.

inbound calls: answer customer inquiries, provide information, resolve complaints, and offer support.

customer engagement: understand customer needs, build rapport, and ensure a positive experience.

data management: accurately log all call details, customer feedback, and sales activities in the crm system.

product knowledge: stay updated on company products, services, and industry trends.

essential skills & qualifications:

excellent verbal communication & listening skills.

persuasive and confident demeanor.

strong focus on customer satisfaction.

ability to handle high call volumes.

basic computer proficiency and crm knowledge.

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata