core responsibilities
the om's duties are diverse, focusing on optimizing processes, managing resources, and leading people.
1. process optimization & efficiency
design and implement processes: develop, implement, and review operational policies, procedures, and best practices to streamline workflows across departments.
continuous improvement: use methodologies like lean or six sigma to identify inefficiencies, reduce waste, and eliminate bottlenecks in the production or service delivery process.
monitor performance: define and track key performance indicators (kpis) for various functions (., cycle time, quality metrics) and prepare detailed reports for upper management.
2. financial and resource management
budget oversight: manage, forecast, and adhere to the departmental or operational budget, identifying opportunities for cost savings and improved resource utilization.
resource allocation: ensure the optimal allocation of labor, equipment, and materials to meet production or service demands efficiently.
procurement and inventory: oversee the purchasing of materials and resources, managing inventory levels (stock control), and ensuring an efficient supply chain.
3. team leadership and human resources
staff management: lead, mentor, and supervise the operations team, including work allocation, training, and performance evaluation.
hiring & training: collaborate with hr to determine staffing needs, assist in the recruitment and onboarding of new employees, and set training standards.
culture and morale: foster a safe, productive, and positive work environment that encourages high morale and accountability.
4. quality, compliance, and risk
quality assurance (qa): implement quality control measures to ensure that products or services consistently meet or exceed established standards and customer expectations.
compliance: ensure all operational activities adhere to internal company policies, and relevant legal and regulatory standards (., osha, hipaa, industry-specific compliance).
risk management: identify potential operational risks (., supply chain disruption, equipment failure) and develop contingency plans to mitigate them.
Experience
5 - 10 Years
No. of Openings
1
Education
B.B.A, Any Bachelor Degree, M.B.A/PGDM [Operations]
Role
Operations Manager
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery