Walk-in Fresher Jobs in South 24 Parganas

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- **Greet and Assist Guests**: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- **Provide Information**: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- **Handle Complaints**: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- **Promote Airport Services**: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- **Maintain Guest Records**: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- **Collaborate with Team Members**: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.

We are looking for a Ground Staff Supervisor to oversee daily operations at our facility in South 24 Parganas. This entry-level position is perfect for candidates who have recently completed their 12th grade and are eager to start their career in the ground operations field. Key Responsibilities:- **Supervise Staff**: Oversee the daily activities of ground staff to ensure tasks are performed efficiently and safely. Assist in training new employees to maintain high service standards.- **Monitor Operations**: Keep an eye on ground operations including baggage handling, check-in procedures, and customer interactions. Make sure all operations comply with company policies and regulations.- **Coordinate Communication**: Act as the main point of contact between ground staff and management. Ensure that all relevant information flows smoothly for effective operations.- **Resolve Issues**: Address any problems that arise during operations promptly. Help staff manage customer inquiries and concerns with professionalism.Required Skills and Expectations:Candidates should have strong communication skills and the ability to lead a team effectively. Basic computer skills are essential to track operations and report issues. A proactive approach to problem-solving and a commitment to providing excellent customer service is expected. Flexibility to work in shifts and handle the physical demands of the job is also necessary. A positive attitude and willingness to learn will contribute to a successful career in this role.