We are looking for a Ground Staff Supervisor to oversee daily operations at our facility in South 24 Parganas. This entry-level position is perfect for candidates who have recently completed their 12th grade and are eager to start their career in the ground operations field.
Key Responsibilities:
- **Supervise Staff**: Oversee the daily activities of ground staff to ensure tasks are performed efficiently and safely. Assist in training new employees to maintain high service standards.
- **Monitor Operations**: Keep an eye on ground operations including baggage handling, check-in procedures, and customer interactions. Make sure all operations comply with company policies and regulations.
- **Coordinate Communication**: Act as the main point of contact between ground staff and management. Ensure that all relevant information flows smoothly for effective operations.
- **Resolve Issues**: Address any problems that arise during operations promptly. Help staff manage customer inquiries and concerns with professionalism.
Required Skills and Expectations:
Candidates should have strong communication skills and the ability to lead a team effectively. Basic computer skills are essential to track operations and report issues. A proactive approach to problem-solving and a commitment to providing excellent customer service is expected. Flexibility to work in shifts and handle the physical demands of the job is also necessary. A positive attitude and willingness to learn will contribute to a successful career in this role.