Voice Support Job Vacancies in Salt Lake

We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. Respond to Customer Inquiries: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. Issue Resolution: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. Record Keeping: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. Feedback Collection: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. Team Collaboration: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- Resolve Issues: Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- Maintain Customer Records: Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- Follow Up with Customers: Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- Collaborate with Team Members: Work closely with other team members and departments to ensure a seamless experience for customers.Required Skills and Expectations:- Good Communication Skills: You should be able to clearly express ideas and provide information in a friendly manner to customers.- Problem-Solving Ability: Ability to think on your feet and provide effective solutions quickly will be crucial.- Basic Computer Skills: Familiarity with computers and common software applications is necessary for managing customer information.- Team Player: You should be willing to work collaboratively with colleagues to achieve common goals.- Positive Attitude: A friendly and positive demeanor is essential to create a pleasant experience for customers.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

Hiring: Customer Support AssociateSalt Lake, Sector V, Kolkata Work-from-Office Rotational 9-hr shifts (8 AM - 10 PM)Up to 15,000 per monthFreshers & experienced both welcome (HS / Any Graduate)Immediate joiners preferredWhat you'll do :Respond to customer inquiries via chat, email & calls in a timely and professional manner.Maintain accurate records of customer interaction using the CRM system.You'll fit right in if you have:Excellent communication skillsAbility to work in fast-paced environmentsStrong analytical and problem-solving abilitiesHow to apply:Interested candidates send your resume to amrita.roy@jobgenix.co.in Only shortlisted candidates will be contacted.

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

We have vacant of 10 Tele Caller Jobs in Salt Lake, Kolkata, Bantala, Kolkata, Experience Required : 2 Years to 4 years Educational Qualification : Other Bachelor Degree Skill Microsoft Excel, Voice Process, Outbound Calling, Motivating Skill, Marketing Communication, Convincing Power, Phone Banking, Telemarketing, Tele Marketing, Typing Skills, Tele Sales, Tele sales, Calling, Voice Support, English, Hindi BPO etc.

SB Infowaves is looking for fresher for non voice processShift timing - 09.00 am to 6.00 pmWorking days - 6 working daysWeek off - 1 rotational week offJob requirements: -1) Candidate must be comfortable in English specially in writing2) Candidate must know how to play online action games3)Candidate must know how to mail and must have basic knowledge in computerResponsibilities:Respond to customer inquiries via chat or email in a timely manner.Provide accurate information and effective solutions to customer issues.Maintain constant and thorough documentation of customer interactions.Collaborate with other departments to resolve complex customer issues.Ensure customer satisfaction through prompt and professional responses.Follow company protocols and guidelines to handle sensitive information.Analyze customer feedback and provide insights for process improvement.Interested Call Ankita@7044473702

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

Designation: Customer Care Executive and Senior Customer care Executives Responsibilities Manage large amounts of outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Meet personal/team qualitative and quantitative targetsRequirements and skills Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Should have good convincing skills, be energetic and presentableProcess: Australia Energy UK Telecom UK Survey Us Ed TechShift Timing: Australia Energy 5:00 am to 2:00 pm and at Day light Savings timings will be 5:30 am to 2:30 pm (Pick UP Provided)UK Timings: 2:00 pm to 11:00 pm (Drop Provided)US Timings: 9 pm to 6 am (Drop Provided)Working Days: Monday to FridaySalary: 12k to 17k in hand (Depending upon the experience)Experience: Fresher (with excellent communication skills) to 3 yearsBenefits: PF & ESIC Facilities Lucrative Incentive Structure On time salary Pick & Drop facilities Available

Responsibilities of Candidates Include:-1. Inform the Customer about company's product/services and offers.2. Manage inbound and outbound customer calls in a timely manner.3. Identify customers needs and wants, clarifying information whenever possible.4. Ability to be on phone for a long time and familiar using dialer systems.

URGENT REQUIREMENT FOR INTERNATIONAL VOICE PROCESS IN MNC FOR KOLKATA LOCATION .One of the Biggest MNC is now hiring for International Inbound Voice AND Nonvoice process Candidates with good communication skills and comfortable with night shifts can apply.Attractive Salary with Employee Benefits like : * Allowances. * Performance based incentives 1.Graduate or Postgraduate B.A, B.Com,B.Sc,M.A, M.Com,M.Sc, are eligible.2. Good Communication skill in English3. Comfortable with night shift4. Pick-up & drop service will be provided5. 5 Days working 2 days week offs. 9 hr shift with 8 hr Log in 1 hr break. * Salary- 1.07LPA TO 3.5LPA +Rs. 0-9000 IncentivesWe do not have any hidden charges for candidates, not even registration charge.

We are looking for fresh faces with good communication skills.Enthusiastic, hard working, flexible to any shift timing.The salary will be discussed at the time of interview.First round will be conducted through phone call.shift timing-2pm to 11pm(drop facility)SURVEY CAMPAIGN. NO SALES TARGET.OTHER BENEFITS.urgent joining...

Responsibilities : Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation