We are looking for a dedicated Tele Caller to join our team in Villivakkam. The ideal candidate should have a positive attitude and a strong willingness to learn. No previous experience is required, making this a great opportunity for freshers.
**Key Responsibilities:**
- **Making Calls:** Engage with potential customers by making outbound calls to promote our products or services.
- **Customer Interaction:** Listen to customer needs and provide information about offerings, ensuring a pleasant experience.
- **Record Keeping:** Maintain accurate records of calls, including customer details and feedback, to help improve our services.
- **Follow Up:** Contact leads and previous customers for follow-ups, helping to encourage sales and gather insights.
- **Feedback Collection:** Gather customer feedback during calls to assist in enhancing overall service quality.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal communication skills in English and/or local languages are essential for effective interactions.
- **Listening Skills:** Ability to listen attentively to customers and understand their needs.
- **Basic Computer Skills:** Familiarity with using computers and handling databases is important for record-keeping tasks.
- **Team Player:** Willingness to work collaboratively within a team to achieve common goals.
- **Positive Attitude:** A friendly demeanor and enthusiasm can help create rapport with customers.
This role requires a commitment to working full time from the office and is suitable for individuals who are eager to start their career in telemarketing.