We are looking for a dedicated Tele Caller to join our team in Villivakkam. The ideal candidate should have a positive attitude and a strong willingness to learn. No previous experience is required, making this a great opportunity for freshers.
Key Responsibilities:
- Making Calls: Engage with potential customers by making outbound calls to promote our products or services.
- Customer Interaction: Listen to customer needs and provide information about offerings, ensuring a pleasant experience.
- Record Keeping: Maintain accurate records of calls, including customer details and feedback, to help improve our services.
- Follow Up: Contact leads and previous customers for follow-ups, helping to encourage sales and gather insights.
- Feedback Collection: Gather customer feedback during calls to assist in enhancing overall service quality.
Required Skills and Expectations:
- Communication Skills: Strong verbal communication skills in English and/or local languages are essential for effective interactions.
- Listening Skills: Ability to listen attentively to customers and understand their needs.
- Basic Computer Skills: Familiarity with using computers and handling databases is important for record-keeping tasks.
- Team Player: Willingness to work collaboratively within a team to achieve common goals.
- Positive Attitude: A friendly demeanor and enthusiasm can help create rapport with customers.
This role requires a commitment to working full time from the office and is suitable for individuals who are eager to start their career in telemarketing.