Telesales Representative Graduate Jobs in Chennai

We are looking for a dedicated Human Resource Executive to join our team in Chrompet. This is a full-time position ideal for recent graduates or those with up to two years of experience. As a Human Resource Executive, you will play a key role in managing our HR functions and supporting our employees.**Key Responsibilities:**- **Recruitment and Onboarding:** You will assist in the recruitment process by posting job openings, screening resumes, and participating in interviews. Effective onboarding orientation will also be part of your role to help new employees settle in.- **Employee Records Management:** You will maintain accurate employee records and ensure that all information is up-to-date. This includes personal information, employment history, and performance evaluations.- **Policy Implementation:** You will communicate and enforce HR policies and procedures to ensure compliance and fairness within the workplace.- **Employee Engagement Support:** You'll help organize employee engagement activities and initiatives that promote a positive work environment and boost employee morale.- **Performance Management:** You will assist in the development and implementation of performance management systems to support employee growth and productivity.**Required Skills and Expectations:**- Strong communication skills: You should be able to communicate clearly and effectively with employees at all levels.- Organizational abilities: You will need to manage multiple HR tasks efficiently while paying attention to detail.- Basic knowledge of HR practices: A foundational understanding of human resource management principles is essential.- Technology proficiency: Familiarity with HR software and MS Office Suite will be advantageous.- A proactive and positive attitude: You should be eager to learn, adapt, and contribute positively to the team dynamics.

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

It is an Outbound Collections processKeep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding paymentsContact debtors to inquire of their payment status.Negotiate payoff deadlines or payment plans.Have strong negotiation skills and the ability to explain financial matters firmly and clearly

1.The customer Experience Executive Voice Process will be responsible for providing high- quality customer service and support via telephone interactions.2.This role requires excellent communication skills, a customer centric approach, and the ability to handle3.Inquiries and resolve issues effectively and efficiently

Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Services.need to be fluent in Malayalam and Tamil compulsory additional languages are asset

Key Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems- Delivering service with requisite courtesy and accuracy- Adhering to product and process requirements, with nil errors- Escalating customer issues to the right internal stakeholders- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by- Complying to service and sales guidelines- Achieving Call Quality targets- Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like- Loans and mortgages- Priority / elite accounts

Hiring for 5 tele-caller Jobs in Anna Nagar, Chennai,Customer Service Representative,Strategic Communication,Problem Solving,Time Management, for Freshers,Required Educational Qualification is : B.Tech/B.E with Good knowledge in Customer Service Representative,Strategic Communication,Problem Solving,Time Management etc.

Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Academic Qualifications: Graduate in any discipline. Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills or 1-2years experience in customer service. Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts. Should be able to handle both inbound/outbound international calls

To maximize the sales of a company's goods or services by making powerful and successful sales presentations in different settings to crack profitable deals and referrals and thereby achieve sales target

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams

Create business opportunities through tele calling. Manage existing customers by building relationship. Gain new business.

Responsible for developing new business prospects through cold-calling, lead generation, RFI, RFQ and closure.Responsible to set-up meetings with clients and involve in product sales.Ability to convince and develop a lasting relationship with the client to increase business.Ability to meet and exceed past sales objectives.Will be involved in maintaining reports of daily activity, follow-ups, closure and prospects.