Telecaller Graduate Jobs in Nashik

As a Tele Caller in Nashik, you will play a vital role in connecting with potential customers and promoting our products or services. Your primary responsibilities will include:- **Making outbound calls**: Contact potential leads to introduce our offerings, ensuring you use a friendly and engaging tone to establish rapport.- **Responding to inquiries**: Address any questions or concerns that prospects may have, providing accurate information to help them make informed decisions.- **Updating customer records**: Maintain detailed logs of calls and customer interactions in our database, ensuring all information is accurate and up to date.- **Following up on leads**: Reconnect with previous contacts to nurture relationships and encourage them to consider our products or services again.- **Meeting daily targets**: Strive to achieve daily calling and sales targets set by the management to contribute to team goals and maintain performance standards.To succeed in this role, you should possess strong communication skills, both verbal and written, as you will be speaking with a variety of customers. A friendly and persuasive personality is crucial to engage with prospects effectively. You should be comfortable using computers and CRM software to update customer information and log interactions. A high level of patience and the ability to handle rejection gracefully will be essential. Experience in a telemarketing or customer service role is preferred but not mandatory, making this position suitable for both experienced candidates and fresh graduates eager to learn.

TELECOUNSELORSFemaleFreshers/ Experienced.Skills- Excellent communicationsSal- Upto 20 K/ Depends on interview.Nashik

Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.