Telecaller Fresher Jobs in Dum Dum

Attend incoming calls and respond to patient enquiries professionally.Make outgoing calls for appointment confirmation, follow-ups, feedback, and promotional campaigns.Welcome patients and assist them with registration and billing.Schedule appointments and coordinate with phlebotomists and laboratory staff.Explain available health check-up packages and diagnostic tests.Maintain patient records accurately in the system.Handle cash, digital payments, and issue receipts when required.Resolve basic customer queries and escalate issues when necessary.Ensure the reception area remains clean, organized, and welcoming.Support day-to-day administrative activities of the diagnostic centre.People looking for back office need not apply

Tele Caller for the Consultancy

Job Openings for 2 Telecaller Jobs for Freshers in dum dum park, tank no2, having Educational qualification of : Higher Secondary with Good knowledge in outbound calling etc.

Hiring for 10 Telecaller Jobs in Dum Dum, Kolkata, West Bengal, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Phone Banking, Microsoft Office, outbound calling etc.

WE ARE CURRENTLY RECRUITING FRESHERS AS WELL AS EXPERIENCED CANDIDATES IN MORNING SHIFT,SHIFT TIMINGS-6.30 AM TO 12.30 PMCANDIDATES SHOULD POSSESS GOOD COMMUNICATION SKLILLS ,FLUENCY IN ENGLISH IS REQUIRED.CANDIDATES SHOULD BE ABLE TO HANDLE CUSTOMER QUERIES AND GIVE THEM PROPER RESOLUTIONS .LUCRATIVE SPOT AND MONTHLY INCENTIVES .SATURDAY AND SUNDAY FIXED OFFS

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises