Telecaller Fresher Jobs in Anna Salai

Outbound Collection Calls: Make a high volume of daily outbound calls to customers with overdue payments. Remind customers of their outstanding dues in a professional and courteous manner. Educate customers on payment options, due dates, and consequences of non-payment.Negotiation and Recovery: Persuasively negotiate with customers to ensure timely payments or installment arrangements. Offer payment solutions such as restructuring, payment extensions, or settlements as per company policy. Convince customers to make full or partial payments on outstanding balances to meet monthly collection targets.Recordkeeping and Data Entry: Maintain accurate records of customer interactions, payment commitments, and call outcomes in the CRM or collection system. Update daily call logs, follow-up notes, and payment details in compliance with internal procedures. Flag high-risk or delinquent accounts to the Collection Manager for further action or field visits.Compliance and Confidentiality: Ensure all collection activities adhere to regulatory and legal guidelines (e.g., RBI norms, NBFC/Bank policies). Handle customer data with care and ensure complete confidentiality at all times. Avoid coercive language, threats, or harassment during communication with customers.Customer Support and Problem Solving: Assist customers who are facing genuine financial difficulties by directing them to appropriate internal departments or solutions. Listen actively and identify potential customer service issues that could affect payment behavior. Escalate complex queries or unresolved cases to the relevant team in a timely manner.Reporting and Targets: Achieve daily, weekly, and monthly recovery targets as set by management. Submit periodic reports on collection performance, accounts recovered, and pending follow-ups.

Outbound Collection Calls: Initiate calls to customers with overdue payments, reminding them of outstanding dues and discussing repayment options.Negotiation & Payment Plans: Engage customers in discussions to negotiate repayment terms, including restructuring loans or offering settlements, adhering to company policies.Record Maintenance: Accurately document all customer interactions, payment commitments, and follow-up actions in the CRM system.Customer Support: Address and resolve customer inquiries related to their accounts, providing clear information on payment options and consequences of non-payment.Compliance Adherence: Ensure all collection activities comply with legal and regulatory standards, maintaining professionalism and confidentiality.

Here's a job description for a Telecaller position at Tovite Technologies:---Job Title:Telecaller Company:Tovite Technologies Location: New 476, Temple Tower, Shop no 5, Door no (old)35/5, Anna Salai, Nandana Job Type: Full-timeAbout Tovite Technologies:Tovite Technologies is a leading IT solutions company committed to providing innovative software, cutting-edge technology solutions, and exceptional customer service. We are looking to expand our team with a dynamic and enthusiastic Telecaller who can help build lasting relationships with our clients and support our business development goals.**Job Responsibilities:** - Make outbound calls to potential and existing customers, introducing our products and services.- Engage with customers to understand their needs, answer queries, and provide relevant information.- Promote and cross-sell various services offered by Tovite Technologies.- Maintain accurate records of customer interactions and transactions in the CRM system.- Follow up on leads and prospects to convert them into potential clients.- Handle customer objections professionally and provide solutions to overcome concerns.- Collaborate with the sales and marketing teams to achieve monthly and quarterly targets.- Provide exceptional customer service and maintain a positive relationship with clients.Requirements: - Excellent verbal communication skills with a clear, polite, and professional phone manner.- Previous experience in telecalling or customer service is a plus.- Basic knowledge of computer applications and CRM software.- Strong persuasive and negotiation skills.- Ability to work in a fast-paced environment and meet deadlines.- Positive attitude and a proactive approach to customer interaction.- High school diploma or equivalent; a degree is a plus.Why Join Us?- Competitive salary and incentives based on performance. - Opportunity to grow within a dynamic and innovative company. - A collaborative and supportive work

We are looking for 10 Telecaller hindi Posts in Anna Salai, Chennai, with deep knowledge in Good Communication Skills,Hindi BPO,Lead Generation,Microsoft Excel,Voice Process,Negotiation Skills,Convincing Power and Required Educational Qualification is : Higher Secondary

Job Responsibilities:- Conduct outbound calls to engage leads and promote insurance products.- Gain in-depth knowledge of insurance products and effectively communicate their benefits to potential clients.- Achieve or surpass sales targets within designated timeframes.- Conduct direct meetings with clients based on their needs (applicable for male candidates).Benefits:- Attractive salary with incentives based on performance.- Opportunities for training and career growth.- Potential to earn incentives up to 3 Lakhs per quarter.- Enjoy statutory benefits like PF, ESI & Health insurance.Requirements:- Any degree holder, aged 20-30 years.- 0-5 years of experience (preferred).- Proficiency in Tamil and English.

Job description: Immediate Job OpeningResponsibilities: Lead Generation, Appointment FixingSalary 12,000 To 15,000+ incentives Experience : 0 to 2 Years 6 days Working.Fixed Week off.Candidate Profile: She must have Excellent Communication and telephonic Conversation skills Build relationships with prospective clients. Resolving customer complaints. Maintain consistent contact with existing clients. Maintain the database of the customers on a regular basis. Suggesting solutions based on customer needs and requirements.Interested candidates can contact me..

Job Description : Customer Support Voice Process/ Bpo TelecallerCustomer Queries ResolutionLocation : Anna Salai , Mount RoadSalary : 12,000 to 15,000Sunday Fixed WeekOff

Contact potential or existing customers for a personal loan requirement. Answer questions about products or the company. Ask questions to understand customer requirements and close sales.

The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue. They should be open to all types of questions and quick in learning new things. Customer Service Manager- They supervise the team leaders and training managers.

I WANT TELECALLER YOU EXPLAIN LOAN FOR THE CUSTOMER

We are looking for Kannada Speaking candidate who is interested to work in rotational shifts 24*7. If you posses minimum years of experience in Customer support added advantage. You will be involved in the operations team and will be supporting the inbound calls minimum of 25 calls per day.

Responsibilities: Outbound/Inbound Sales II TelesalesContact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyDirect prospects to the field sales team when needed Answer inbound/outbound calls professionally, provide demos and explain products and services to customers Identify customer's needs and wants and convince them to buy the product/service Process customer purchases and accurately record details of customer's purchase orders Ability to be on phone for a long time and familiar with using dialer systems

We are hiring for Tele-callers Tamil Voice Process Both Genders Can Apply Immediate Joiners Preferred. General shift Freshers/Experience. Interested candidates update your Resume & Direct Walk in at Below AddressLotus Teleservices,Pembroke House, 3rd FloorNO. 17/4, Shaffi Mohammed Road,Greams Road, Thousand Light,Chennai-600006L/M lime lite saloonDirect Company, No Joining Fees.