Telecaller || Freshers & Experienced

Master Mind

0 - 2 Years
50 Openings
Not Disclosed
Posted 1 days ago
Face-to-Face interview
Anna Salai, Chennai

Key Skills

Good Communication Skills Microsoft Excel Phone Banking Outbound Calling

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Job Description

Outbound Collection Calls: Initiate calls to customers with overdue payments, reminding them of outstanding dues and discussing repayment options.

Negotiation & Payment Plans: Engage customers in discussions to negotiate repayment terms, including restructuring loans or offering settlements, adhering to company policies.

Record Maintenance: Accurately document all customer interactions, payment commitments, and follow-up actions in the CRM system.

Customer Support: Address and resolve customer inquiries related to their accounts, providing clear information on payment options and consequences of non-payment.

Compliance Adherence: Ensure all collection activities comply with legal and regulatory standards, maintaining professionalism and confidentiality.

Experience
0 - 2 Years
No. of Openings
50
Education
Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, Post Graduate Diploma, M.A
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
No - 244 , 4TH Floor Polaris Building Opp to TIL Park, Anna Salai Mount Road Thousan