Outbound Collection Calls: Initiate calls to customers with overdue payments, reminding them of outstanding dues and discussing repayment options.
Negotiation & Payment Plans: Engage customers in discussions to negotiate repayment terms, including restructuring loans or offering settlements, adhering to company policies.
Record Maintenance: Accurately document all customer interactions, payment commitments, and follow-up actions in the CRM system.
Customer Support: Address and resolve customer inquiries related to their accounts, providing clear information on payment options and consequences of non-payment.
Compliance Adherence: Ensure all collection activities comply with legal and regulatory standards, maintaining professionalism and confidentiality.
Experience
0 - 2 Years
No. of Openings
50
Education
12th Pass
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
No - 244 , 4TH Floor Polaris Building Opp to TIL Park, Anna Salai Mount Road Thousan