Telecaller 12th Pass Experience Jobs in Ludhiana

- Conduct outbound calls to potential customers: This involves making calls to individuals or businesses to pitch products or services offered by the company.- Follow up on leads: Tele callers are responsible for following up on leads generated through various channels to convert them into sales opportunities.- Schedule appointments: Tele callers need to schedule appointments for sales representatives or other team members as per the requirements.- Maintain call logs and update database: It is essential to keep accurate records of all calls made and received, as well as update the database with relevant information.- Meet daily and monthly targets: Tele callers have specific targets to achieve in terms of call volumes, leads generated, appointments scheduled, or sales closed.Skills and Expectations:- Excellent communication skills: Tele callers must have strong verbal communication skills to effectively convey information and engage with customers over the phone.- Sales acumen: A basic understanding of sales techniques and the ability to pitch products or services persuasively is crucial for success in this role.- Good organizational skills: Tele callers need to be organized to manage call logs, schedules, and databases efficiently.- Persistence: The ability to handle rejections, follow up persistently, and stay motivated to achieve targets is essential for tele callers.- Basic computer skills: Knowledge of MS Office tools and the ability to use CRM software for recording and updating information is required for this role.

Back Office Assistant responsibilities include:1. Organizing and maintaining paper and electronic files.2. Managing and updating company databases.3. Handling customer inquiries and resolving complaints.4. Assisting with office operations and procedures.5. Monitoring and ordering office supplies.6. Coordinating with other departments to ensure smooth workflow.7. Performing general administrative tasks such as data entry, scanning, and printing documents.8. Keeping track of office inventory and equipment.