We are looking for an enthusiastic and motivated female Telecaller to join our team in Ludhiana. The ideal candidate should have 1 to 3 years of experience in a similar role and have completed at least the 12th grade.
**Key Responsibilities:**
- **Making Outbound Calls:** You will conduct calls to potential and existing customers to inform them about our products and services, discussing offers and promotions effectively.
- **Customer Interaction:** Engaging with customers to address inquiries, provide information, and resolve any issues they may have. Your ability to communicate clearly will help build positive relationships.
- **Maintaining Records:** Keeping detailed logs of all calls made, including customer responses, feedback, and follow-up notes to ensure accurate tracking and reporting.
- **Achieving Targets:** Working towards daily or monthly targets for calls made or sales achieved, contributing to the overall success of the team.
- **Feedback Collection:** Gathering customer feedback on products or services to identify areas for improvement and report insights to management.
**Required Skills and Expectations:**
- Strong communication skills are essential to articulate ideas clearly and confidently over the phone.
- Ability to listen actively and address customer concerns promptly, ensuring they feel valued.
- A goal-oriented mindset with the ability to handle rejection and stay motivated.
- Basic computer skills for data entry and accessing information while on calls.
- A professional demeanor and a friendly attitude to create a welcoming experience for every caller.
Experience
1 - 3 Years
No. of Openings
6
Education
12th Pass
Role
Tellecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
(Saini associates)saini tower add - sco-5, 2nd floor ferozegandhi market Ludhiana LANDMARK THE TABLE