Make outbound calls to prospective and existing customers.Handle inbound customer inquiries in a professional and courteous manner.Explain company products and services clearly and effectively.Generate, qualify, and convert leads into sales opportunities.Build and maintain strong customer relationships through regular follow-ups.Understand customer requirements and recommend suitable solutions.Handle customer objections professionally and close sales effectively.Maintain accurate records of customer interactions in the CRM system.Meet daily, weekly, and monthly calling and sales targets.Coordinate with internal departments to ensure prompt customer support.Follow company policies and maintain high standards of customer service.Stay updated on product knowledge, pricing, and promotional offers.Required SkillsExcellent verbal and written communication skills in English.Strong interpersonal and relationship-building abilities.Confident telephone etiquette and customer-handling skills.Strong persuasion, negotiation, and objection-handling skills.Ability to work under pressure and achieve sales targets.Good listening and problem-solving abilities.QualificationsGraduate in any discipline (preferred).Minimum 1-3 years of experience in Telecalling, Telesales, Customer Support, or a similar role.Freshers with excellent English communication skills may also apply.Preferred ExperienceExperience in Banking, Financial Services, Insurance (BFSI), Investments, Loans, Mutual Funds, Insurance, or other financial products will be an added advantage.Experience in lead generation, customer retention, and sales conversion is preferred.