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Technical Coordinator Jobs

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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Jaipur
Technical Customer Support Hardware Networking Desktop Support Technical Services Networking Computer Networking
*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ulhasnagar Thane
Hardware Networking CCTV Installation Network Troubleshooting Hardware Installation Software Installation IT Support IP Setup Computer Networking
Job Title: Technical Support Engineer Company: Magnum Solutions Department: Technical / Service Support Job Summary:Magnum Solutions is seeking a Technical Support Engineer who can deliver excellent technical service and support to our clients. The role includes handling CCTV installations, networking, system troubleshooting, and on-site maintenance to ensure smooth and efficient operations.
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Hiring For Pre Sales Engineer

Impact HR & KM Solutions

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Nashik
Client Engagement Customer Presentations Problem-solving Product Demonstrations Project Management Team Collaboration Technical Knowledge Software Integration Sales Support Proposal Writing Training Delivery Market Research Product Knowledge Customer Relationship Management
Key Responsibilities1. Customer EngagementCollaborate with the sales team to identify customer needs and requirementsConduct discovery sessions to understand business challenges and technical environmentsAct as a technical advisor throughout the sales cycle2. Solution DesignDesign customized solutions aligned with customer requirementsPrepare technical proposals, solution architecture diagrams, and scope documentsRecommend appropriate products/services based on client use cases3. Product Demonstrations & PresentationsDeliver compelling product demonstrations and technical presentationsConduct Proof of Concepts (PoCs) and trials when requiredClearly communicate technical concepts to both technical and non-technical stakeholders4. Proposal & RFP/RFI SupportRespond to RFPs, RFIs, and RFQs with detailed technical documentationCollaborate with internal teams (product, engineering, delivery) for accurate proposalsCreate solution documentation including BoQs (Bill of Quantities) and SOWs5. Sales SupportAssist in pricing strategies and technical positioningSupport sales teams in closing deals by addressing technical concernsParticipate in client meetings, negotiations, and contract discussions6. Market & Product KnowledgeStay updated on company products, industry trends, and competitor offeringsProvide feedback to product teams based on client interactionsRequired Skills & QualificationsEducationBachelor
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
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  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Peer Muchalla Zirakpur
Administration Organizational Management Technical Skills Soft Skills
Oversee day-to-day operational activitiesMaintain records, reports, and documentationCoordinate with internal teams to streamline processesMonitor workflows and identify areas for improvementSupport management with administrative tasks
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  • 4 - 5 yrs
  • 4.3 Lac/Yr
  • Aluva Ernakulam
Technical Support Associate Project Management Lead
Position OverviewThe Technical Support Engineer will be responsible for providing specialized technical assistance in waterproofing works, supporting site engineers and clients, managing project activities and labor, and preparing quotations and work orders. This role requires strong technical knowledge, project management skills, and the ability to communicate effectively with both internal teams and external stakeholders.Key Responsibilities- Technical Support- Provide on-site and remote technical guidance to site engineers regarding waterproofing methods, materials, and best practices.- Assist clients with technical queries, ensuring solutions are practical, cost-effective, and compliant with industry standards.- Conduct site inspections to identify waterproofing requirements and propose suitable solutions.- Project Management- Plan, organize, and oversee waterproofing project activities to ensure timely completion.- Supervise labor teams, ensuring adherence to safety protocols and quality standards.- Coordinate with procurement and logistics teams to ensure timely availability of materials and equipment.- Documentation & Commercials- Prepare accurate quotations based on site requirements, material specifications, and labor costs.- Draft and issue work orders, ensuring clarity of scope, timelines, and deliverables.- Maintain detailed records of project progress, site reports, and client communications.- Quality & Compliance- Ensure all waterproofing works comply with company standards, client specifications, and relevant building codes.- Implement quality control measures and conduct periodic checks to guarantee durability and performance of waterproofing systems.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Cuttack
Technical Support Support Technician
As a Service Coordinator in Cuttack, India, you will play an essential role in connecting customers with service solutions. This position is ideal for individuals with 0-3 years of experience who are eager to contribute and learn in a team environment. Key Responsibilities:- **Customer Interaction**: Communicate with customers to understand their service needs and address any concerns they may have. This will help ensure high levels of customer satisfaction.- **Scheduling Services**: Organize and schedule service appointments based on customer requirements and technician availability, ensuring timely service delivery.- **Documentation Management**: Maintain accurate records of customer interactions, service requests, and follow-ups. This is crucial for tracking progress and ensuring efficient operations.- **Coordination with Technicians**: Collaborate with service technicians to ensure they have the necessary information and resources to complete their tasks effectively.Required Skills and Expectations:Candidates must have completed I.T.I. and possess strong communication skills to interact effectively with customers and team members. You should be organized, detail-oriented, and able to manage multiple tasks at once. A proactive attitude towards problem-solving is essential, along with a willingness to learn and adapt in a fast-paced environment. Being a team player is important, as well as having the ability to work independently when required.
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ERP Executive - Full Time

Titan Consultancy

  • 3 - 5 yrs
  • 14.0 Lac/Yr
  • Dubai +1 UAE
ERP System Administration ERP Technical Support SAP Oracle Microsoft Dynamics Data Management & Reporting Business Process Improvement
The ERP Executive is responsible for managing, maintaining, and supporting the company
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Service Support Engineer (1-0 Years)

Smartech Electronic Systems

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Mumbai
Customer Support Software Installation Technical Troubleshooting Communication Skills
Component level debugging, Testing and technical support of microcontroller based LED based Display Systems and Fingerprint based Attendance Recording Systems having interfaces like RS232,RS485,Ethernet, Wifi,Bluetooth, USB,etc.
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  • 2 - 8 yrs
  • 35.0 Lac/Yr
  • Canada
IT Support Technician IT Support Executive IT Support IT Support Engineer IT Infrastructure Support Technical Support Associate Technical Support Executive
Setting up computers and other hardware devices.Meeting with the IT team to determine the sequence of operations.Starting operations by entering computer commands.Monitoring error and stoppage messages.Correcting errors, loading paper, and adjusting equipment settings.Troubleshooting equipment malfunctions and software errors.Responding to user requests and problems.Performing preventative maintenance.Maintaining supply inventory.
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Opening For Service Coordinator

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Nagaon
Technical Support Support Technician Computer Literate Computer Application Good Communication Communication Skills Problem Solving Telephone Handling
We are seeking a dedicated Service Coordinator to join our team in Nagaon, Assam. In this full-time role, you will be responsible for ensuring smooth service operations and supporting our customers effectively. The candidate must have - Diploma/Btech/ JE- Mechanical/Electrical Engineering.Key Responsibilities:1. **Client Communication**: Serve as the main point of contact for clients, addressing inquiries, providing updates, and ensuring their needs are met promptly.2. **Team Coordination**: Collaborate with service teams to organize schedules, manage resources, and ensure timely service delivery.3. **Documentation Management**: Maintain accurate records of client interactions, service requests, and outcomes, ensuring all information is up-to-date.4. **Problem Resolution**: Identify issues related to service delivery and work with relevant teams to resolve them efficiently, keeping clients informed throughout the process.5. **Feedback Collection**: Gather client feedback on services provided, analyze responses, and suggest improvements to enhance overall customer satisfaction.Required Skills and Expectations:Candidates should have a graduate degree with 1 to 3 years of experience in a similar service role. Strong communication skills are essential for effective client interactions, and a detail-oriented mindset is crucial for managing documentation. The ideal candidate should be proficient in using office software and possess excellent problem-solving abilities. A collaborative spirit and a customer-centric approach are vital to succeed in this position.
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  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Kotdwara
Technical Customer Support Troubleshooting Skills Computer Networking Technical Services
Job Title: Technical Support Executive (US/Canada Process)Location: Kotdwar, UttarakhandShift: Night Shift (5 Days Working)Job Description:We are looking for experienced Technical Support Executives to handle inbound calls from customers based in the USA and Canada. The role involves assisting customers with technical issues related to antivirus software, printers, and operating system errors. Candidates should be confident in diagnosing problems and providing effective solutions over calls.Key Responsibilities:Handle inbound technical support calls from US & Canada customersTroubleshoot issues related to antivirus, printers, and operating systemsProvide step-by-step solutions and ensure customer satisfactionMaintain professionalism and clear communication throughout the callAccurately document customer interactions and resolutionsRequirements:Minimum 2 years of experience in technical support (international process preferred)Strong knowledge of antivirus software, printer troubleshooting, and OS issuesExcellent spoken English and communication skillsAbility to work in night shiftsProblem-solving mindset and customer-focused approachPerks & Benefits:Competitive salary + incentivesCab facility providedMeals includedAccommodation providedFriendly and growth-oriented work environment
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  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Jamnagar
Linux Hardware Networking Desktop Support Computer Networking Software Installation Technical Services Hardware Support Hardware Installation Software Support
Were looking for a Technical Support Engineer to join our IT Support team. The role involves providing on-site & remote support, troubleshooting desktop, software, hardware, and basic network issues, and ensuring smooth IT operations for end-users.Key Skills:Desktop & OS troubleshooting (Windows/Mac/Linux)Hardware & peripheral supportBasic networking (TCP/IP, DNS, DHCP)Remote support & helpdesk toolsStrong communication & problem-solving skillsQualification:Degree in Computer Science / IT or equivalent experienceJob Types: Full-time, PermanentPay: 18,000.00 - 30,000.00 per monthBenefits:Provident Fund
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Front Desk Representative System Support Technical Support
As a System Support Executive, you will play a crucial role in maintaining and enhancing our company's IT systems. Your responsibilities will involve providing technical assistance and ensuring our systems run smoothly. **Key Responsibilities:**- **Technical Support:** Assist users with hardware and software issues, ensuring that problems are resolved quickly and efficiently to minimize downtime.- **System Maintenance:** Regularly check and update system software to maintain optimal performance and security, preventing potential issues before they arise.- **User Training:** Educate employees on how to effectively use the systems and tools, helping them maximize their productivity and understanding of IT resources.- **Troubleshooting:** Identify and diagnose technical problems, utilizing problem-solving skills to provide practical solutions and prevent future occurrences.- **Documentation:** Maintain accurate records of support requests, system changes, and user instructions, ensuring a clear history for future reference.To be successful in this role, you should possess the following skills and expectations: - **Technical Knowledge:** Basic understanding of computer systems, software applications, and networking concepts is essential.- **Communication Skills:** Strong verbal and written communication skills are necessary to convey technical information clearly to users with varying levels of IT knowledge.- **Problem-Solving Ability:** A logical approach to identifying issues and providing effective solutions as challenges arise is important.- **Team Player:** Willingness to work collaboratively with colleagues to ensure seamless system operations and user support.- **Adaptability:** A positive attitude towards learning new technologies and adapting to changing systems and processes is required.This role is ideal for individuals eager to start their career in IT support, with opportunities for growth and learning in a professional environment.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Bhubaneswar
Technical Officer Technical Support
As a Site Technical Officer in Bhubaneswar, you will play a crucial role in overseeing technical operations at various sites. You will ensure that all activities are carried out smoothly and efficiently while maintaining high-quality standards.**Key Responsibilities:**- **Technical Support:** Provide necessary technical assistance to staff and clients. This involves troubleshooting issues and offering solutions to ensure operations run effectively.- **Site Visits:** Conduct regular site visits to monitor ongoing projects. This will help you assess performance and ensure compliance with safety and quality standards.- **Documentation:** Maintain accurate records of technical activities and project progress. Proper documentation is vital for tracking the development and reporting to management.- **Collaboration:** Work closely with various teams, including engineering and project management, to ensure that all technical requirements are met. Good teamwork enhances project outcomes.- **Training:** Assist in training staff on technical aspects and safety procedures. Educating the team is essential for improving performance and ensuring a safe working environment.**Required Skills and Expectations:**Candidates should possess a degree in fields like B.Com, B.Sc, or B.E. A basic understanding of technical principles is necessary. Strong communication skills are important for collaborating with team members and clients. A proactive approach to problem-solving will help you address challenges effectively. Candidates should be eager to learn and adapt, as this role is suitable for those with 0-2 years of experience. Being detail-oriented will contribute to maintaining high-quality standards in all tasks.
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MEP Engineer (5-11 Years)

EliteHire Placement Solutions

  • 5 - 11 yrs
  • 7.5 Lac/Yr
  • Jaipur
MEP Coordination MEP Draughtsman Autocad Technical Design Site Coordinator Project Planning Technical Skills MEP
We are seeking a skilled MEP Engineer to join our team in Jaipur. The ideal candidate will have 5 to 11 years of experience in Mechanical, Electrical, and Plumbing (MEP) systems, with a strong educational background in Engineering (B.E). This is a full-time position where you will work from the office.**Key Responsibilities:**- **Design and Implementation:** Develop comprehensive designs for MEP systems ensuring they meet project requirements and regulatory standards.- **Coordination:** Collaborate with other engineering teams to ensure smooth integration of MEP systems with architectural and structural designs.- **Project Management:** Supervise MEP projects from planning through execution, ensuring they are completed on time and within budget.- **Quality Control:** Conduct regular inspections of MEP installations to ensure compliance with specifications and standards.- **Troubleshooting:** Identify and resolve any issues or conflicts in the MEP systems during construction and post-installation.- **Documentation:** Maintain accurate project documentation including reports, drawings, and specifications throughout the project lifecycle.**Required Skills and Expectations:**Candidates should possess a strong technical understanding of MEP systems and be proficient in design software. Excellent problem-solving skills, attention to detail, and the ability to work in a team are essential. Candidates must have effective communication skills to collaborate with various stakeholders and lead project discussions. Time management skills are crucial to ensure project deadlines are met. Additionally, candidates should be proactive in staying updated with industry trends and technologies. Male applicants are preferred for this position.
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Customer Engineer (Male)

MOROS Infosystems Services Private Limited

  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Jabalpur
Basic Knowledge Of Computer Hardware & Peripherals Good Communication Skill Able to Understanding Things Easily Hardware Maintenance Problem-solving Troubleshooting Tools IT Infrastructure Customer Support Field Service Documentation Customer Satisfaction Technical Troubleshooting Communication Skills
As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.
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  • 3 yrs
  • 10.0 Lac/Yr
  • Bangalore
CRM Email Support Documentation Technical Services
Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kharadi Pune
Information Technology Network Security Technical Customer Support
We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.**Key Responsibilities:**- **Customer Support:** Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- **Problem Diagnosis:** Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- **Technical Documentation:** Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- **Collaboration:** Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- **Training:** Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.
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NDT Engineer - Full Time

Global Testing and Research Laboratory

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Saguna More Patna
NDT Coordinator NDT Level NDT Inspector NDT Technician NDT Supervisor NDT Engineer Defect Detection Liquid Penetrant Testing Material Evaluation NDT Techniques Nondestructive Testing Teamwork Technical Reports Problem Solving Ultrasonic Testing
An NDT Engineer is responsible for performing non-destructive testing to evaluate the properties, integrity, and quality of materials, components, and structures without causing damage. The role ensures compliance with industry standards, safety regulations, and client requirements.Key Responsibilities:Conduct NDT inspections using methods such as:Ultrasonic Testing (UT)Radiographic Testing (RT)Magnetic Particle Testing (MPT)Dye Penetrant Testing (DPT/PT)Visual Testing (VT)Interpret test results and prepare detailed inspection reportsEnsure testing is performed as per applicable codes and standards (ASTM, ASME, ISO, etc.)Calibrate and maintain NDT equipmentIdentify defects, discontinuities, and non-conformities in materialsCoordinate with production, quality, and client teamsMaintain proper documentation as per National Accreditation Board for Testing and Calibration Laboratories (NABL) requirements (if applicable)Ensure compliance with safety procedures during testing operationsAssist in audits and quality system implementation
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Hiring For IT Support Engineer

World Overseas services LLP

  • 3 - 9 yrs
  • 32.5 Lac/Yr
  • Canada
IT Support Engineer IT Support Technical Support Engineer IT Technical Support Engineer IT Infrastructure Support IT Support Executive IT Support Technician IT Support Analyst
Responsible for installing and configuring software and hardwareResponsible for managing network servers and technology toolsImproving the efficiency of current networksMaximise network efficiency, security and troubleshoot network performance
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IT Support Desk Specialist Client Technical Support Specialist IT Support Analyst IT Infrastructure Support Service Desk Specialist IT Support Technician IT Support Executive IT Support Engineer
Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customers
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Project Management Quality Assurance Software Development Team Collaboration Project Coordination Technical Support Data Analysis Documentation Risk Management
Key ResponsibilitiesTechnical Documentation: Maintaining project blueprints, technical manuals, and compliance records.Progress Monitoring: Tracking the project timeline against the master schedule (using tools like MS Project or Excel) and highlighting potential delays.Resource Coordination: Ensuring that parts, tools, and materials arrive at the site or production line exactly when the team needs them.Quality Assurance: Assisting in site visits or shop floor inspections to ensure that work is being done according to the technical specifications.Communication Bridge: Facilitating information flow between departments-for example, explaining design changes to the production team or clarifying technical issues to the client.Risk Mitigation: Identifying small technical issues early on before they snowball into costly project delays.
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Senior Sales Coordinator (Team Lead)

Impact HR & KM Solutions

  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Nashik
Team Coordinator Sales Lead Design Team Lead Team Lead Testing Technical Team Lead
Senior Sales Coordinator (Team Lead) Job DescriptionThe Senior Sales Coordinator (Team Lead) is a pivotal role that connects the field sales force with the internal operations team. As a Team Lead, you are not just managing data and documentation; you are driving the productivity of the sales team, ensuring targets are met, and streamlining the entire order-to-delivery process.Key Responsibilities1. Team Leadership & MonitoringPerformance Tracking: Monitor the daily activities of Sales Coordinators and Junior Sales Executives.Target Management: Break down monthly sales targets into actionable daily/weekly goals for the team.Training: Onboard new team members and provide training on CRM usage, sales pitch consistency, and internal protocols.2. Sales Operations & CoordinationOrder Management: Oversee the processing of orders, ensuring accuracy in pricing, discounts, and tax implications (GST).Lead Distribution: Efficiently assign incoming leads from various channels (web, calls, or exhibitions) to the right sales personnel.Dispatch Coordination: Liaise with the Store/Warehouse and Logistics teams to ensure timely delivery of products to clients.3. Reporting & AnalysisSales Dashboards: Prepare comprehensive weekly and monthly MIS reports for senior management.Payment Tracking: Coordinate with the Accounts department to track outstanding payments and ensure timely collections from clients.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Project Management Quality Assurance Software Development Team Collaboration Project Coordination Technical Support Data Analysis Documentation Risk Management Time Management Customer Service Reporting Problem Solving Troubleshooting Resource Planning Process Improvement Technical Skills Analytical Skills Project Planning
Key ResponsibilitiesTechnical Design & Drafting: Using CAD software to create layouts for Medical Gas Pipeline Systems (MGPS), nurse call systems, or ambulance interior configurations.Site Supervision: Managing on-site installation teams (technicians, welders, and fitters) to ensure work meets ISO and AIS-125 safety standards.Project Scheduling: Developing timelines (Gantt charts) to ensure hospital wings or ambulance fleets are delivered on time.Quality Control & Testing: Conducting pressure tests on gas lines and load-testing stretchers/cots before handover to the client.Procurement Coordination: Working with the supply chain to ensure specialized medical-grade materials (like degreased copper pipes or reinforced alloys) are available on-site.Regulatory Compliance: Ensuring every aspect of the project adheres to healthcare building codes and medical device regulations.
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Female - Hiring For Service Coordinator

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Guwahati
Technical Support Support Technician Communication CRM Project Planning Project Coordinator Tele Caller Technical Services
The Service Coordinator manages service tasks, coordinates with technicians and customers, and ensures timely service delivery.Key ResponsibilitiesSchedule and assign service requests to techniciansEnsure timely installation, maintenance, and repair of automotive instrumentsAct as the main point of contact for service-related queriesMaintain accurate records of service activitiesCoordinate with service engineers and field staffProvide job details, materials, and instructionsWork with the inventory team to ensure required parts are in stock
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Customer Support Officer

Lakshmi North East Solutions (LNES)

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Guwahati
COMMUNICATION INTERPERSONAL SOFT SKILLS PROBLEM SOLVING and ANALYTICAL TECHNICAL and PRODUCT KNOWLEDGE ORGANISATIONAL SKILLS TEAM WORK COMPUTER KNOWLEDGE ADAPTABILITY REPORTING BASIC TROUBLESHOOTING EXCEL MS WORD GOOGLE SHEET GOOGLE FORMS MULTI TASKING
-Field visits for paper works-Doing placement process-Attending leads & service calls- Doing Alignments for new placements-All documentation related to Service
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Looking For Senior Service Manager

Lakshmi North East Solutions (LNES)

  • 3 - 6 yrs
  • 3.0 Lac/Yr
  • Amingaon Guwahati
Diesel Generator Machine Solar Power System High Voltage System Mechanical & Electrical Troubleshooting Preventive & Corrective Maintenance Client Relationship Management Technical Support & Consultation Inventory & Spare Parts Management
- Recruit, train, and lead a high-performing team of field service technicians, engineers, and support staff.- Conduct regular performance evaluations, provide mentorship, and implement continuous professional development programs.- Oversee daily operations of the service department, ensuring timely and efficient execution of service requests, installations, and maintenance activities.- Develop and implement preventive and corrective maintenance schedules to minimize equipment downtime.- Establish and maintain strong relationships with key clients, addressing their service needs and concerns promptly.- Monitor customer feedback and implement improvements to enhance service quality and customer satisfaction.- Prepare and manage the service department's budget, tracking expenses related to labor, parts, and equipment.- Identify cost-saving opportunities without compromising service quality.- Ensure all service activities comply with industry standards, safety regulations, and company policies.- Stay updated with the latest technological advancements in diesel generators, solar panels, and related systems.- Oversee the management of service parts inventory, ensuring availability of critical components for timely repairs.- Coordinate with procurement to source quality parts and materials at competitive prices.- Maintain accurate records of service activities, including work orders, service reports, and maintenance logs.- Generate and analyze service performance reports, identifying trends and areas for improvement.- Develop and implement strategies to enhance service efficiency, reduce response times, and improve customer satisfaction.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Delhi
Customer Support IT Support Engineer Technical Support Executive Software Troubleshooting Ticketing Tool
Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc
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Customer Support IT Support Engineer Technical Support Executive Software Troubleshooting Ticketing Tool
Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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