Support Technician Fresher Jobs in Ahmedabad

We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. **Respond to Customer Inquiries**: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. **Provide Product Information**: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. **Resolve Issues**: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. **Maintain Records**: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. **Collaborate with Teams**: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. **Customer Interaction**: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. **Problem-Solving**: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. **Documentation**: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. **Collaboration**: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. **Feedback Implementation**: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess **excellent verbal and written communication skills in English**. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).

- Provide technical support to customers: Assist customers with software-related issues they may encounter by troubleshooting, investigating, and resolving their queries promptly and efficiently.- Install and configure software: Install and configure software applications for customers as per their requirements, ensuring proper setup and functionality.- Conduct software training sessions: Conduct training sessions for customers to educate them on how to use the software effectively and maximize its benefits.- Maintain documentation: Keep thorough documentation of customer issues, resolutions, and software configurations for future reference and troubleshooting purposes.- Collaborate with the development team: Work closely with the software development team to communicate customer feedback, identify bugs or glitches, and suggest improvements to enhance the software performance and user experience.Required Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers to understand their issues and provide clear instructions for issue resolution.- Problem-solving skills: Capable of identifying software-related issues, troubleshooting them systematically, and finding appropriate solutions in a timely manner.- Technical knowledge: Basic technical proficiency to install, configure, and troubleshoot software applications effectively.- Customer service orientation: Dedication to providing excellent customer service by addressing customer needs, resolving issues promptly, and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues, share insights, and contribute to the overall improvement of the software support process.

Customer Service Back Office(Service & Sales Chat Non-Voice Process)Responsibilities: Handle customer queries through chat Provide accurate resolutions in writing Support both service & sales-related requestsRequirements: Freshers & experienced candidates welcome Strong written English 10+3 Diploma / HSC / Any Graduate Basic computer skills Comfortable with 24/7 rotational shiftsBenefits: 28,000 36,000 CTC 5 Days Working Night Shift Allowance One-way Cab PF, Insurance & Gratuity Growth-oriented, supportive environment

Job Title: Chat Service RepresentativeLocation: Ahmedabad, GujaratType: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.Role OverviewAs a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.Key Responsibilities Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfactionEligibility Criteria Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts

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Require Computer Hardware Engineer who can troubleshot the problem, can install software, can assemble Computer, Can support the customer at his/her location, able to resolve the problem of Networking, Able to know the CCTV Work and support etc.

Data Entry, Customer Support, Receive Service Calls from customers, back office work.

Customer Care Representative

About Us:Next Step Outsourcing is looking for talented professionals to join our growing team. We work with international clients, providing top-notch outsourcing solutions in customer support, sales, and lead generation. If you have excellent communication skills and want to build a career in the outsourcing industry, wed love to hear from you!Key Responsibilities: Handle customer queries via calls, emails, or chat (based on project) Communicate effectively with international clients Generate leads and assist in sales processes (for sales roles) Maintain accurate records of customer interactions Meet performance targets and contribute to team successWho Can Apply? Freshers & Experienced candidates welcome! Must be fluent in English (both verbal & written) Strong communication and problem-solving skills Ability to work in a fast-paced environment Basic computer knowledge and typing skillsPerks & Benefits: Competitive salary with incentives Career growth opportunities Friendly and professional work environment Training & development programs

Company DescriptionUrgently required for Customer Service Executive at airport Role DescriptionThis is a full-time on-site role for a Customer Service Executive at New Delhi Airport.An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with check-ins, reservations, and complaints, and ensure passengers have a positive experience. Responsibilities Assisting passengers with special needs, Answering questions, Managing ticket reservations and changes, Handling customer complaints, and Meeting the needs and safety requirements of passengers and airport staff. QualificationsGraduation Excellent communication and customer service skillsAbility to remain calm and composed under pressureStrong problem-solving abilitiesPhysical fitness and ability to stand for long periodsKnowledge of safety and emergency proceduresAge :18 to 40Both male and female can apply!

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Customer Interaction:Respond to customer inquiries via phone, email, chat, or in person regarding broadband services.Address customer concerns, complaints, or queries efficiently and courteously.Technical Support:Diagnose and troubleshoot basic technical issues related to broadband connectivity, modems, routers, and other equipment.Guide customers through technical procedures and solutions step-by-step.Service Assistance:Provide information about broadband plans, features, and promotions.Assist with service activation, upgrades, downgrades, and cancellations.Handle billing-related inquiries, payments, and account adjustments.Escalation Management:Escalate unresolved issues or complex problems to the technical team or higher-level support when necessary.Follow up to ensure timely resolution and customer satisfaction.Customer Retention:Proactively identify opportunities to improve the customer experience and reduce churn.Recommend appropriate products or services based on customer needs.Documentation & Reporting:Maintain accurate records of customer interactions, technical issues, and resolutions in the CRM system.Generate periodic reports on customer issues and feedback.

Associate will be responsible for handling incoming and outbound calls from customers/Patients. Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.Yashika HRContact us - 9717008655,8920580837yashika@openmin.in,sonia@openmind.in

Urgent Start Your Journey in Payroll Migration & Support as customers care executive Position: customer care executive Location: AhmedabadVacancy 03Fresher and experienced both can applyShift: UK Timings (1 PM - 10 PM & 2 PM - 11 PM)Salary: $15000- 35000 -per monthIncentive and other benefits Important: Fluent English communication skills are necessary, as the role involves regular interactions with international clients.Interested in this role? Let's connect!Send your cv on 6260539594Najirasherasiya0@gmail.com

Hiring for 3 Customer Care Executive Jobs in Ahmedabad, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Handling,Customer Support,International BPO,Cold Calling,Customer Communication,Call Center,Customer Management etc.

*JOB HIGHLIGHTS* Looking for young, dynamic freshers and experienced graduate candidates for international call processing *ORGANISATION OVERVIEW*Orcela solutions is always looki for talented people to become part of its team members. We realised productive people are always good additions to our organisation. So you have zeal and passion to work with great opportunity, join us *WORK POSITION*International customer care executive (voice process) Chat and email support *WORK LOCATION*Ahmedabad *WORK DAYS AND TIMING* Night shift 6:30 pm to 3 am (US shift)11pm to 6 am (UK shift)monday to Friday *EXPERIENCE*Fresher and experienced both are required *IMPORTANT SKILLS*Proficient English mandatoryBasic computer skillsShould handle customer on chat ,call and emails *VACANCY* 03 post male and female *BENEFITS WORKING WITH US*5 working days per week Free medical consultationInitially 1 month of free accommodation provide for outsourced employees Salary will be credited in 1st to 3rd day of every month *SALARY* From 20k to 30k depend on experience and interview We provide incentives *CONTACT US* Najirasherasiya0@gmail.com6260539594 (whats app only )