Array ( [0] => support-technician [1] => gurgaon ) Support Technician Graduate Experience Jobs in Gurgaon
32

Support Technician Graduate Experience Jobs in Gurgaon

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Customer Support Executive

NPM Recruitment

  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service Telephone Handling Good Communication Skills
Location: GurugramExperience Required: 1 year (Minimum)Salary Range: 3.5 6 LPA (Annual)Employment Type: Full-timeShift: Rotational shifts (including night shifts)Work Mode: On-site
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Customer Support Executive (Full Time)

Career Marker

International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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Service Coordinator

Kumar Equipment India Private Limited

  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Communication Technical Services Man Management Scheduling Customer Relationship Work Order
We are looking for 2 Service Coordinator Posts in Gurgaon, Job Summary: The Service Coordinator is responsible for organizing and overseeing service activities related to commercial kitchen equipment, ensuring timely dispatch of technicians, effective customer communication, and accurate documentation. This role plays a critical part in delivering excellent service and maintaining operational efficiency within the service department. Key Responsibilities: Service Scheduling and Required Educational Qualification is : B.Tech
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Service Coordinator - Full Time (Female Candidates Preferred)

Locus Fire & Security India Pvt. Ltd.

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 47
Microsoft Excel Office Services Support Technician Technical Support
Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.Coordinate with clients to confirm service appointments, access requirements, and system availability.Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).Track open service tickets and follow up to ensure timely resolution.Support the preparation of service reports, quotations, and invoices.Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.Handle customer complaints or escalations professionally and promptly.Generate daily, weekly, and monthly service performance reports for management.Coordinate with internal teams (sales, engineering, operations) for seamless servicedelivery.
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Jobs by Related Category

Customer Service Representative (1-4 Years)

Believers Info Services Pvt Ltd

  • 1 - 4 yrs
  • Gurgaon
Customer Relationship Communication BPO Voice Graduates Outbound Calling Customer Service Desktop Support Voice Process Good Communication
*Hiring Alert: Agoda Travel Voice for Gurgaon location!**Job Title:* Customer Support Representative*Location:* Gurgaon*Process:* Agoda Travel Voice Process*Eligibility:*- Any Graduate/Undergraduate (B.E/B.Tech requires 60% marks)- Experienced: 1 year in customer support- Freshers: minimum 6 months experience required- *Freshers (Min 6 months customer support exp) /Experienced both can apply*- Excellent communication skills *Salary Details:*- *Experienced:* 4,68,850 (max 30% hike) 31,243 in-hand- *Freshers:* 3,38,850 20,902 in-hand- Monthly Incentive: 3,500 (MIV)*Hiring Process:* (Virtually)- SWAR assessment- VNA (Voice & Non-Voice Assessment)- Operations interview- Versant test - 60 Cab facility and AllowanceContact HR supriya sharma - 9958239443
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Customer Care Executive - Female (ecommerce Business)

UNIMAX ( Placement Coordinator)

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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Walk-in For Opening For Customer Support Representative

Believes HR

Professional Communication Customer Relationship Internal Communication Customer Service Voice Process Inbound Process Good Communication Inbound
We are hiring for various job
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Customer Support Executive - Gurgaon

Shaping Careers

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Service Customer Care Customer Handling Customer Communication BPO Customer Relationship Cold Calling Call Center Customer Support
URGENT HIRINGLOCATION - GURGAONCustomer service Executive1 yr Bpo exp is mandatory**Graduation mandatory **1yr of BPO experience on paper is mandatory **Excellent English communication without any grammatical errors**6 Days working**Rotational shift (Night shifts are there for boys and for girls only day shift)**Rotational weekly offSalary25,000CTC and21,250inhand
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Customer Service Executive (International Voice) - MNC

Pioneer Placement Services

Customer Service Customer Support Customer Handling Customer Care Customer Care Representative US Shift UK Shift International Process BPO Voice BPO Non Voice Process
Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required
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Customer Care Representative

Conquest The Skill Development

  • 2 - 6 yrs
  • 5.5 Lac/Yr
  • Gurgaon
International Voice Process International Voice International BPO Voice Process International Process Customer Relationship Outbound Calling Customer Service Voice Process English Language Good Communication Customer Support
(RESPONSIBILITIES)100% of production time to be spent logged in on callsAnswer calls with an approach to deliver positive customer satisfactionArticulate complex client plans and provisions in a simplified and understandable manner helpingparticipants make an informed decisionMaintain internal & client defined quality on callsUnderstands and contributes positively in meeting client SLAs & targetsAdheres to Customer Service Attendance & Accountability policiesEnsures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistentlyTake complete ownership of self-learning & developmentEnsuring proper documentation and follow-ups and follow SOPsArticulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.Work with leads to ensure delivery in accordance with standard operating procedures(REQUIREMENTS)Graduate in listed discipline (BA, B.Com, BCA aggregate marks of>=55% ( No Gaps / Failure throughout Graduation)Work Experience of 4 - 6 years for International Customer Service VoicePrior Customer Service experience would be preferredExcellent verbal and written communication skills with least grammatical errorsBasic computer operating skills required (MS- Office Applications)Appropriate Typing speed to be able to efficiently manage documentation during/post interactionAbility to work evening/night shiftsGood analytical skills & attention to detail
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Hiring For Customer Support Executive

Wellversed

  • 1 - 3 yrs
  • Gurgaon
Customer Care Customer Service Customer Support Tele Calling Executive BPO Telecaller Chat Support Online Chat Representative Customer Management Outbound Calling Cold Calling Call Center Customer Handling Customer Communication
Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.
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Looking For Customer Relationship Manager

Investors Junction

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Support Customer Management Customer Service Soft Skills Technical Skills
Monitor and respond to customer inquiries and feedback promptly.Coordinate with sales, and marketing and customer service teams to ensure seamless customer communication.
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Front Office /Receptionist in Service Based Company in Sec74,Gurgaon

Capital Placement Services

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Front Desk Executive Receptionist Greeting Visitors Managing Calls Visitor Management Administrative Support
Front Desk Executive/Receptionist :-1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office.2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as required.3. Visitor Management: Maintaining visitor logs, issuing visitor passes, and notifying employees about their guests.4. Scheduling Appointments: Managing meeting room bookings and coordinating with other staff members for schedules.5. Customer Service: Responding to inquiries in person, over the phone, or via email and addressing any concerns.6. Administrative Support: Assisting in clerical work such as photocopying, scanning, filing documents, and handling courier services.7. Managing Office Supplies: Keeping track of office supplies, inventory, and placing orders when necessary.8. Handling Deliveries: Receiving and distributing mail and packages.Skills Required Communication: Strong verbal and written communication skills. Organizational Skills: Ability to handle multiple tasks and manage time effectively. Technical Proficiency: Familiarity with MS Office, email management, and office equipment like printers and fax machines. Customer Service: A positive attitude and ability to interact professionally with visitors and employees. Problem-Solving: Ability to address and resolve issues as they arise in a calm and efficient manner.
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Customer Care Executive (Full Time)

Includ

  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Service Desk Customer Care Customer Service Voice Process Executive Chat Support Executive Email Support Executive
We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.
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Walk-in For Field Engineer

Jetking Technologies

Hardware & Network Engineer Technical Support Engineer Repair Technician Field Worker Laptop Support Chip Level Repairing
Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.
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Customer Support Representative (female)

Cloud Certitude

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Voice Process Real Estate Customer Service Representative
Roles & Responsibilities: Initiate outbound calls to leads and potential clients from provided lists or databases Handle incoming calls from clients seeking information about our properties, services, and processes. Provide accurate and detailed information about available properties, pricing, amenities, financing options, and any other relevant details. Assess the needs and preferences of the caller to determine their level of interest and potential as a qualified lead. Set up appointments for interested clients to visit properties or in the office or meet with sales agents. Maintain a follow-up schedule for leads who require more time or information before making a decision. Record and update client information, inquiries, and interactions in the CRM system. Collaborate with the sales team to ensure seamless information flow and a smooth transition from inquiry to sale. Meet daily, weekly, and monthly call and lead generation targets. Provide regular reports on call outcomes and lead progress.
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BPO Telecaller

Wrixty Services

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Inside Sales Executive Outbound Calling BPO Telecaller Inbound Customer Service BPO Fresher International Sales Customer Support Telesales Walk in
Roles and ResponsibilitiesThis is a premium voice process for enterprise business of our telecom partner(Customer Service)Flexible to work in any shift Rotational.Working days 6 days workingCandidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
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Hiring For Technical Agents For US Inbound Calls For Work From Home

Freelancer Allen

Technical Support Engineer Good English Communication US Shift Voice Process Inbound Customer Service Technical Agent Work From Home
Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift
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IT Support Executive

Solution 4 Retail

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Desktop Support IT Helpdesk IT Service Desk
Software support for existing customers etc. Coordinate with sales resource or tele-caller to fix appointments for installations/implementations/troubleshooting etc. Understand requirements of the business, and fulfil them using software. Identify customization/training requirements from the new prospect. Installation of Product at new customer site along with basic training. Implementation/troubleshooting on the product, and data.
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Customer Service Officer

S. S. Overseas

Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Walk in
Hiring for 25 Customer Service Jobs in Noida, Uttar Pradesh, Gurgaon Rural, Haryana, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Delhi Road, Rewari, Haryana, Delhi Rohtak Road, Bahadurgarh, Haryana, Sonipat, Haryana, Panipat, Haryana, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Telecalling / BPO / Telesales, Customer Service Operations etc.,
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Sales Coordinator For MNC Company Sohna Road Gurgaon Capital Placement Services

Capital Placement Services

  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Sales Coordinator Sales Consultant Sales Engineer Sales MIS Analyst MIS Coordinator MIS Incharge MIS Manager Office Assistant Administration Officer Walk in
Coordinate with Sales Team and Plant:Facilitate seamless communication between the sales team and the plant.Oversee the entire process from order punching to dispatch details to ensure timely delivery.Collaborate with various departments to ensure smooth order fulfillment.Payment Follow-up:Conduct regular follow-ups with clients to ensure timely payments.Maintain a systematic record of payment status and communicate with the finance department when necessary.Sales Support:Assist the sales team in preparing quotes for clients.Manage ledgers, purchase invoices (PI), and debtor reports.Generate monthly and weekly sales reports for analysis and decision-makingRequired Candidate Profile:Gender: FemaleAge Group: 25-35 yearsMarital Status: Married/UnmarriedKey Skills:Strong communication and interpersonal skills.Proven experience in B2B sales coordination.Detail-oriented and capable of managing multiple tasks.Proficient in MS Office applications.Contact Details:How to Apply:Interested candidates meeting the specified criteria are encouraged to send their resumes to the provided email address. Please include relevant experience details and contact information.Kindly Upload Your Resume at
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CCE For Finance Company in (Udyog Vihar PH-3,Gurugram)

Capital Placement Services

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Cce CA Call Center Executive Sales Customer Support Engineer Customer Services Walk in
Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multitask, set priorities and manage time effectively
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Inside Sales Executive (female) For FMCG Company in Sector-48 Gurgaon

Capital Placement Services

  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Inside Sales Executive Business Development Sales Client Service-driven After-sales Service Customer Support Walk in
Job Responsibilities for Sales:1) Essentially a Sales / BD role where the incumbent is supposed to cater to direct queries that cometo us from various sources.2) Responsible for after-sales service for the clients addressed as a query.3) Generate new leads and help expand business PAN India Desired background.4) 1-10 years of experience in a sales & client service-driven organization.5) hotel sales/hospitality sales background will be preferred.6) Well-groomed with good communication skills.7) Strong understanding of sales as a skill & good attitude.8) High on service orientation.
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