Support Technician Fresher Jobs in Noida

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!

As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. Key Responsibilities:- Student Engagement: Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- Problem Resolution: Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- Information Dissemination: Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- Event Coordination: Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- Reporting and Documentation: Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.Required Skills and Expectations:- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Job Title: Customer Service Executive International Process- Voice ProcessDepartment: Customer Support Location: Noida Sector 63Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, complaints, and requests in a timely and professional manner. Provide accurate information about products and services. Maintain customer records and update databases with the latest information. Follow standard operating procedures (SOPs) and quality guidelines. Meet performance targets such as call handling time, quality scores, and customer satisfaction. Collaborate with team members and supervisors to ensure smooth workflow. Escalate complex issues to senior support or relevant departments as needed.Required Skills & Competencies: Excellent verbal and written communication skills in English. Strong listening, problem-solving, and interpersonal skills. Ability to work in rotational shifts (including night shifts for international processes). Basic computer proficiency MS Office, CRM tools, and typing skills. Customer-oriented mindset with a positive attitude. Ability to handle pressure and deliver consistent performance.Educational Qualification: Minimum: 10+2 or Graduate in any discipline. Preferred: Bachelors degree.Experience:Min 6 months of experience in an international voice or non-voice process preferred.Shift Timing: Rotational shifts- 6 Days Working. One side Cab in the Odd hours Limited to 20KMS rangeSalary Range: UPTO- 4.2LPA

Ability to speak clearly and politelyGood listening skills to understand customer issuesConfidence while talking to customers

Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

.Handle inbound & outbound Hindi calls Resolve customer queries efficiently Maintain CRM logs & customer satisfaction

As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

We have vacant of 99 Chat Support Executive Jobs in Noida Sector 63, for Freshers Educational Qualification : Secondary School Skill Customer Service, Customer Support, Non Voice Process, Chat Support, Chat Process, BPO etc.

Hi Ienergizer is hiring for __. Any Undergraduate/graduate can apply. Freshers and Experience Both can apply . Excellent communication skills required.Conducting , , Work from office, Rotational shifts, Rotational offs.:- - Shrestha.gupta@ienergizer.com : 8800988932 : Shrestha Gupta

*Job Title: Customer Support ExecutiveLocation: Noida, Sector 60Company: iEnergizerReference HR: Shweta Mishra -8130317502Job Description:We are hiring dynamic and enthusiastic individuals for the position of Customer Support Executive at iEnergizer, Noida Sector 60. This is an excellent opportunity for both 12th pass and graduate candidates looking to start or grow their career in customer service.Key Responsibilities:* Handle inbound/outbound customer calls or chats/emails (based on process requirement)* Resolve customer queries efficiently and professionally* Provide accurate, valid, and complete information using the right tools* Follow communication procedures, guidelines, and policies* Ensure customer satisfaction and provide excellent serviceEligibility Criteria:* Qualification: 12th pass or Graduate (any stream)* Freshers and experienced candidates both can apply* Good communication skills (English/Hindi)* Basic computer knowledgeLocation:iEnergizer, Sector 60, NoidaHow to Apply:Interested candidates can walk in or apply directly. Please mention HR Shweta Mishra as your reference during the application process.

Jobs available for part time job in noida. Contact Vishal Kumar- 8860900546(WhatsApp) 99112 83138 (talking number)

Prove Customer support and Service through voice and non- voice channels.Handling Queries , complaints, escalation often within BPO ( Business process Outsourcing).

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.