Job Description: BPO Voice & Non-Voice Process Position: BPO Executive (Voice & Non-Voice) Location: Sector 67, Mohali Shift: Rotational Shifts (Day/Night) Day Shifts only for female candidates Salary: 10,000 15,000 (Based on Interview) Qualification: Minimum 12th pass Skills: Good Communication in English Age Limit: 18 to 30 years Experience: Freshers are welcome! Job Role Includes:Handling customer queries via call/chat/emailResolving issues promptly with a professional approachMaintaining call logs and service recordsFollowing up on customer concerns
English TypingCustomer SupportCustomer CareChat SupportBPO
Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Salary: 12-15kKey Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate
Customer Care Non Voice ProcessChat SupportChat ProcessBPOSolving QueriesClient SolutionsCustomer SupportCustomer ServiceCall Center
Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)
Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate
BPO Customer Service RepresentativeDomestic ProcessInternational BPOFresherChat Support ExecutiveVoice Process ExecutiveCustomer Care ConsultantWalk in
Opening for - Mnc Bpo Companyprofile- Customer Support Associate(both Chat and Voice Process Available)- Excellent Communication Required- Should Be Comfortable for Walk-in Interview- Immediate Joiners Required
Job SummaryWe are looking for candidates who have impeccable communication skills for the job of Chat Support.Responsibilities and DutiesInteract with users through a series of actions and answer all queries and note customer informationMaintain and update records for daily queries and escalation.Attract potential customers by answering any product and service related questions & suggesting the right information about our products and services based on customer information.Must be willing to work in night shift.Required Experience, Skills and QualificationsEducational Qualifications: Graduate in Engineering, or IT or Computers (BSc)SkillsEffective written and spoken English communication skills.Ability to recognize the sensitive nature of issues and maintain confidentiality.Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.Outstanding customer interaction skills and ability to handle any customer situation.Good knowledge of computers and the Internet & ability to develop new skills.Must be Articulate and Spontaneous in Active conversations to handle tough situations.Interview Timing : 7 PM to 10 PMAddress : KInfo IT Solutions, Third Floor, IT Tower, Phase 8-B, MohaliJob Type: Full-timeSalary: 12,000.00 - 16,000.00 per monthSchedule:Night shift
Good Communication Skills Customer SupportCustomer ManagementInternational BPOCustomer Service
- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals
As a Customer Support Executive, you will be a key part of our team, responsible for providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: Addressing questions and concerns via phone, email, or chat to ensure customers receive timely assistance.- Handling Complaints: Listening to customer issues empathetically and working to resolve them effectively, demonstrating a strong commitment to customer satisfaction.- Providing Information: Educating customers about our products and services, ensuring they have the necessary information to make informed decisions.- Documenting Interactions: Keeping accurate records of customer interactions in our systems, which helps us improve service and track feedback effectively.- Collaborating with Other Teams: Working closely with other departments like sales and technical support to facilitate seamless customer experiences and resolve complex issues.To succeed in this role, you should have at least one year of experience in customer service, ideally with a background in B.Com or a related field. Strong communication skills, both verbal and written, are essential, as you will interact with customers regularly. Patience and problem-solving abilities are crucial, as you will need to handle various situations calmly and efficiently. Proficiency in basic computer applications and a willingness to learn new technologies will also be important. A friendly and approachable demeanor will help you create a positive experience for our customers.
Job Openings for 910 BPO Customer Support Executive Jobs for Freshers in Delhi,Gurgaon,Faridabad,Lucknow,Chandigarh,Amritsar,Patna,Mohali,Ambala, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, M.A, M.Ed, M.Sc with Good knowledge in Customer Manager,Customer Care etc.