Support Executive Job Vacancies in CBD Belapur

Attend and resolve Customer queriesFreshers or ExperiencedExcellent English Communication.

Key Responsibilities:Conduct outbound calls to prospective and existing customers to promote products or services.Explain product features and benefits clearly and persuasively.Address customer inquiries and resolve issues to build strong customer relationships.Identify sales opportunities and close deals effectively.Maintain accurate records of customer interactions and sales activities in the CRM system.Meet and exceed monthly and quarterly sales targets.Stay updated on product knowledge and industry trends to handle customer questions confidently.

Company: InteleCorp Software (I) Pvt LtdLocation: Navi MumbaiCompany Brief:InteleCorp Software is a technology-driven custom software solutions provider specializing in the e-commerce sector. We are looking for candidates who can contribute to customer satisfaction and dynamic business solutions.Responsibilities: Outbound Sales: Conduct outbound calls targeting potential customers, focusing on sales targets in the U.S. market. Customer Service: Deliver outstanding customer service by resolving queries and addressing issues effectively. Opportunity Conversion: Turn lost opportunities into leads by reconnecting and offering alternative solutions. Referral Sales: Encourage and facilitate sales through customer referrals, offering incentives to customers who bring in additional business. Team Collaboration: Collaborate with other internal departments to optimize the customer experience. Performance Metrics: Maintain high levels of performance, meeting or exceeding set metrics. Shift Management: Willingness to work in rotating shifts covering the US/UK/Australia time zones.Requirements: Fluent in English (English Medium Primary Education preferred).Experience: A minimum of 1 to 2 years in a U.S. outbound sales process is mandatory.Skills: Communication: Excellent soft language skills, having undergone Voice and Accent Neutralization (VNA) training. Sales Qualities: Candidate must be persuasive yet unobtrusive, able to engage customers with a balance of assertiveness and tact. Technical Skills: Basic understanding of Excel and prior experience working with a CRM are essential. Shift Flexibility: Ability to work in rotating shifts for the US/UK/Australia markets.

Candidate should possess good oral and written communication skills.Candidate with good international sales/customer service skills would be preferredCandidate should have experience in international Customer Support Voice Process.Prior experience in Customer Service industry will be an added advantage.Should be open to work in Night shifts (USA).Should be open to work in both inbound and outbound process.Responsible for dealing with International Customers (usa,uk,aus)

Mutual funds customer support. handling customer queries and take a report.

Experience: 0-2 years in Telecalling, Customer Service & Client Handling.Required Skills: Minimum Graduate To identify the portfolio &requirement of the prospective customers.

We Are HiringCandidates Who Can Speak Punjabi Are WelcomeOnly 3 Vacancy AvailableHurry UppLocation - Ghansoli (Interview Location)Preferred Location - Vashi, Sanpada, Juhinagar, Airoli, Rabale CBD EtcWalkin Interview -Univertec Solutions 1103-06, Technocity IT Premises, Sector X- 5/3, T.T.C. Industrial Area, Mahape, Navi Mumbai.