Support Engineer Graduate Jobs in Mumbai

Technical support Engineer

Location: Lamington Road, MumbaiExperience: 1 - 2 yearsEmployment Type: Full-timeWorking Days: Monday to SaturdaySalary: 1.80 to 2.40 LPAJob Overview:We are looking for a Desktop Support Engineer with 12 years of experience to provide technical assistance and support for hardware, software, and basic network-related issues. The ideal candidate should have hands-on experience troubleshooting desktop/laptop systems, installing applications, and assisting end-users with day-to-day IT concerns.Key Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals.Install and configure Windows operating systems and required software.Troubleshoot hardware, software, and connectivity issues.Set up and configure user email accounts and basic system access.Assist in software installations, updates, and antivirus maintenance.Support LAN/Wi-Fi connectivity troubleshooting.Maintain IT inventory records and documentation.Escalate complex technical issues to senior IT staff when required.Assist users via remote or on-site support.Skills & Qualifications:Diploma or Degree in IT, Computer Science, or related field.12 years of desktop/IT support experience.Knowledge of Windows OS installation and configuration.Basic networking knowledge (IP settings, LAN/Wi-Fi troubleshooting.)Familiarity with MS Office installation and support.Hardware troubleshooting skills.Good communication and user-support skills.Ability to work independently and manage multiple support requests.Application Process:Interested candidates can share their updated Resume & Portfolio with the subject line:[Job Title] [Your Name] at ambitious@smgroup.work (CC:team.hiringdesk@gmail.com)For queries, contact: +91-93215 83057 / +91-8850220484In your email, mention:Current CTC, Expected CTC, Notice period, Location and total number of experience in years.Note: We do not charge candidates at any stage. Please stay alert for scams.

Knowledge of computer, basic software installation, troubleshooting, basic network troubleshooting, basic hardware knowledge, basic troubleshooting, antivirus installation, microsoft office installation

As a Customer Support Engineer, you will be responsible for providing technical support to customers for video conferencing hardware installation, computer networking, and embedded Linux systems. Your key responsibilities will include troubleshooting customer issues, performing hardware installations, and providing excellent customer support via phone, email, or in person.You should possess strong skills in video conferencing hardware installation, computer networking, and embedded Linux systems. The ideal candidate must have a minimum of 2-3 years of experience in a similar role and hold a graduate degree. You should be able to work well under pressure, have excellent communication skills, and be able to effectively troubleshoot and resolve technical issues for customers. The ability to work independently and manage your time efficiently is essential for success in this role. This is a full-time position located in Vikhroli West, Mumbai, with the requirement to work from the office.

Provide first-line technical support to end-users (both store and corporate staff) for hardware, software, and network-related issues, including desktops, laptops, printers, NVRs, and CCTV systems. Diagnose and resolve technical problems efficiently, ensuring minimal downtime. Troubleshoot and resolve network connectivity issues and assist with network installations and upgrades. Configure and maintain Wi-Fi networks across store and office locations. Collaborate with external vendors to escalate technical issues and ensure prompt resolutions. Track and manage inventory of IT hardware and software assets, including RFID scanners and thermal printers. Knowledge of RFID Configuration, Thermal & TSC Barcode printer Configuration Ensure the proper maintenance of all IT equipment, both hardware and software, across the organization. Provide on-call support and work during non-standard hours as needed to resolve critical issues. Act as a team player, collaborating effectively with the Head Office IT team to ensure seamless operations and resolve technical issues.Ready to work Night Shift Sometime not Always

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Role OverviewWe are looking for a motivated Desktop Support Engineer (L1) to provide first-line technical support to end users. The role involves handling day-to-day IT incidents, service requests, and troubleshooting issues related to desktops, laptops, printers, operating systems, and basic networking.Key ResponsibilitiesProvide L1 technical support to end users via phone, email, or in person.Troubleshoot and resolve issues related to:Desktops, laptops, and peripherals (printers, scanners, etc.).Operating systems (Windows, macOS, Linux as applicable).Microsoft Office / O365 applications.Basic networking (LAN, Wi-Fi, VPN).Handle user account creation, password resets, and access requests via Active Directory / M365.Escalate unresolved incidents to L2/L3 teams as per defined SLAs.Document incidents, solutions, and service requests in the ITSM tool (ServiceNow, Remedy, etc.).Support installation, configuration, and upgrades of hardware/software.Ensure compliance with IT security policies and asset management procedures.Required Skills & Qualifications12 years of experience in IT / Desktop Support (or relevant internship for freshers).Strong knowledge of Windows OS, MS Office, O365, and basic hardware troubleshooting.Understanding of basic networking concepts (IP, DNS, DHCP, Wi-Fi).Experience with Active Directory user management.Familiarity with ITSM tools (ServiceNow, JIRA, Remedy, etc.) is a plus.Good communication and customer service skills.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

We have vacant of 5 CNC Maintenance Engineer Jobs in Mumbai, Nashik, Pune, Nagpur, Ahmedabad, Vadodara, Experience Required : 2+ Years Educational Qualification : B.E Skill CNC Maintenance, Technical Services, Industrial Automation, Field Service, Industrial Relations, Email Support etc.

Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.

Knowledge of virtualization platforms and associated technologies including (but not limited to) thefullVMware stack (ESXi, vCenter, vSAN, NSX, and the vRealize Suite) Should have good hands-on experience on designing & solutioning & implementing Vsphere, Vcenter,VRA,VRO, VCS & VROPs Understanding of configuration management and software defined data centre (SDDC) infrastructure Must have good understanding of Cloud platforms viz AWS, Azure etc. and ability to design anddeliver solutions around it Knowledge of embedded solutions on AWS, Azure etc. (For example VMC on AWS, VMware Horizon onAzureetc) Ability to develop/build IT solutions to meet business requirements Ability to implement & troubleshoot Documentation, organization, and time management skills Take initiative to improve processes, procedures, skills, and technical knowledge Excellent communication & presentation skills

Experience Required- 2 - 4 years only Location- Jogeshwari, Mumbai(On-site) Looking for immediate to 15 days of joining periodPreferable Male candidates from Mumbai or nearby locations only Job Responsibilities1. Provide L2 support for business-critical applications, ensuring minimal downtime and optimal performance.2. Investigate, analyze, and resolve incidents and service requests raised by users or escalated from L1 support.3. Write and optimize complex SQL/ PLSQL queries for issue resolution, reporting, and performance tuning.4. Automate repetitive support tasks and contribute to system optimization initiatives.5. Collaborate with development, QA, DevOps, and infrastructure teams for root cause analysis and permanent fixes.6. Monitor application health using various tools and respond to alerts proactively.7. Maintain detailed documentation on support procedures, issue resolutions, and known issues.8. Participate in deployment support, patch management, and environment maintenance.9. Work on service improvement plans to enhance stability, availability, and efficiency of supported systems. Required Skills:1. Strong knowledge of SQL and PL/SQL for data investigation, debugging, and performance tuning.2. Good understanding of Linux/Unix systems, shell scripting is a plus.3. Experience with system automation and optimization techniques/tools.4. Familiarity with incident, change, and problem management processes (ITIL is a plus).5. Excellent communication and documentation skills.6. Strong analytical and troubleshooting abilities. Nice to Have:1. Exposure to financial/ banking domain or working with financial applications.2. Experience with monitoring tools (e.g., Nagios, Splunk, AppDynamics).3. Familiarity with ticketing tools like JIRA, Service, or Remedy.4. Basic understanding of APIs and web services.

Technical Support Engineer

Job Overview -:-Tthis role requires to Lead the project, Preparing, scheduling, coordinating and monitoring the assigned engineering projects. Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications. Interacting daily with the clients to interpret their needs and requirements and representing them in the field.Responsibilities -:-Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.Reviewing the engineering tasks and initiating the necessary corrective actions.To ensure that the full compliance of sub-contractors with Company Quality policies and with the requirements of this method statement.To ensure that all the equipment required executing the works according to the BMS project are available, in good condition, and provide any additional equipment that might be required.To co-ordinate with the Electrical, QA, QC & EHS for a safe and proper execution of the works.Liaise with Client / Consultant for execution of works as per BMS project activities Collect and analyse project information to create status reports and recommend future actionsAllocation of required labour through co-ordination with the Project Manager.Take precautionary measures concerning protecting works from hot weather, wind, rain and sun. Ensure that all works activities will be carried out in accordance to approved drawings, specifications and quality.

1) Assembling Pc , Installation of OS and Software.2) Installation and Configuration of Network Printer3) Configuration of Network Product Router/ Access Point 4) Installation /Configuration of Firewalls / Manage Network Switch5) Installation/ Configurations of Servers (Raid Configuration / OS Installation/H/w drivers firmware Update)6) Deployment of Active Directory and Domain Controller7) Installation of Antivirus server 8) Crimping/Punching Network Cable9) Email Configuration

We're seeking an experienced Desktop Support Engineer to provide technical assistance and support for our organization's desktop infrastructure. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:1. Provide technical support for desktops, laptops, printers, and other peripherals.2. Install, configure, and troubleshoot hardware and software issues.3. Resolve technical issues remotely or on-site.4. Configure and manage user accounts, email, and network settings.5. Monitor and maintain inventory of hardware and software

Bachelors degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university.Minimum 3 years of experience in BMS Engineering, Testing & CommissioningSCADA, PLC, BMS engineering/programming experience preferred.Strong understanding of OPC, BACnet, Modbus protocol to include IP, ETH and MS/TPDesign, development, commissioning, and testing of Building automation systemsBMS/SCADA/HMI graphic screen developmentIO Loop test and Functional testBasic knowledge on SQL database programming.Excellent problem-solving and troubleshooting skillsProviding technical support to clientsExperience with current trends in automation and instrumentation to be able to select and implement modern controls architecturesStrong communication and organizational skills