Support Coordinator Job Vacancies in Prabhadevi

As a Chartered Accountant (CA), you will play a pivotal role in financial management, regulatorycompliance, and strategic decision-making. Leveraging your expertise in banking, financial projections,RBI and NBFC filings, and investment banking, you will support the organization in achieving itsfinancial objectives and maintaining regulatory compliance. Oversee financial planning, budgeting, and forecasting activities to support strategic decisionmaking and ensure financial stability. Conduct financial analysis, identify key financial metrics, and provide insights to seniormanagement for performance improvement. Liaise with banks and financial institutions, managing relationships and coordinating bankingactivities. Facilitate fund management, credit facilities, and other banking transactions to optimizefinancial resources. Provide support in investment banking activities, including financial modeling, projections,valuation, and due diligence. Assist in evaluating potential investment opportunities, conducting market research, andpreparing investment proposals. Ensure compliance with regulatory requirements, including RBI guidelines and NBFC filings. Stay updated on regulatory changes and assess their impact on the organization's operationsand financial reporting. Manage multiple projects concurrently, from inception to completion, ensuring timely deliveryand adherence to project objectives. Coordinate with internal teams and external stakeholders to drive project execution and achievedesired outcomes. Monitor cash flow, liquidity, and working capital management to optimize financial resources. Prepare and analyze financial statements, including balance sheets, income statements, andcash flow statements.

ONLY INSURANCE EXPIRENCE CAN APPLYShould be aware of health insurance claim Process Knowledge Nature of work.Will have to visit the corporate & Explain about the heath insurance claim Related issue.

Responsibilities and DutiesProvide accurate, valid and complete information by using the right methods/toolsVisit client location to assist employees in regards to claim & policy related queries (if required candidate work from client location).Maintain good customer relationships with professionalismHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesExcellent communication and presentation skillsComputer Literacy, Basic & Advance Excel Skills (With advance Excel Vlookup, HLookup, Pivot Table)

As a Customer Support Coordinator, you will play a critical role in managing assignments and projects from initiation to completion. Your responsibilities will include student communication, resource allocation, progress monitoring, and ensuring high-quality, timely project delivery. The ideal candidate will have a basic understanding of various academic assignments, including essay writing, report writing and literature review, primary/secondary data analysis, thesis and dissertation writing, research papers and statements of purpose, case studies and Q&A-based assignments Key Responsibilities: Communicate with students to understand their requirements Provide regular updates to students about the progress of their assignments Assign tasks to suitable writers from the database based on project requirements Monitor project progress and ensure writers meet deadlines Set budgets with students and manage all payment transactions Ensure assignments meet academic standards and student expectations Implement student feedback and convey modifications to writers. Maintain detailed records of ongoing projects for seamless tracking. Collect student feedback/reviews on the companys Google account post-project completion. Undertake additional operational tasks to support the companys objectives.

Data calling . Resolve customers query , online promotion

6 MONTHS MINIMUM CHAT / VOICE EXPERIENCE !!!!!!!!!!FLUENT COMMUNICATION SKILLS !!!!!!!!

Job Role - Customer Service Executives Managing Customer Communications - QRC (queries, requests & complaints), inbound and outbound service calls/emails Should have zeal to service customers - responsibly provide positive customer experience Excellent verbal and writing skills - language proficiency required in English & Hindi Ability to understand customer communications and problem-solve Basic computer skills Insurance background is an added advantage Flexible to work in shifts Minimum Qualification Graduate Preferably with relevant work experience of 1 year.Work Location - Airoli, MumbaiWorking - 6 days a week

1. Issuing work orders to the plant timely2. Timely issuing Purchase orders to the vendors and clearing bills3. Timely issuing service invoice and regularly follow up for payments (Outstanding)4. Timely follow & co-ordination (Internal , External) till dispatch of material & later.5. Document and escalate customer issues to appropriate internal teams for resolution.6. Provide information about products and services offered by the company7. Assist customers with account management and billing inquiries8. Maintaining and preparing data for periodic reviews9. Timely collecting, maintaining and submitting appropriate/required Compliance documents10. Collection customer satisfaction/job completion reports.11. Tacking of AMC schedule for sending service engineers on time12. Meet performance metrics related to customer service, productivity, and quality13. Making courtesy calls to customer to check on the product performance14. Track engineers attendance and expense

Evaluation of RFP, RFQ (Tender documents) & preparing proposal documents.Prepare quotation as per customer requirement & share with partners & Customers.Present product solutions virtuallyLeverage email marketing/ email automation toolsGood IT products knowledge on all the technical and commercial aspects.Strong written and verbal communication skills.Contact Person Nandesh /Shravya

. To handle calls and emails received from customers, to ensure a clear understanding in order to minimize any potential dissatisfaction, complaints, and retention provides customer support by phone, email, or instant message to consumers. Providing quotation and follow-up of a quotation sent to the customer. Age requirements will be 21 to 28. Excellent Microsoft Excel skills. English language proficiency is a must. Excellent verbal and written communication skills

Evaluation of RFP, RFQ (Tender documents) & preparing proposal documents.Prepare quotation as per customer requirement & share with partners & Customers.Present product solutions virtuallyLeverage email marketing/ email automation toolsGood IT products knowledge on all the technical and commercial aspects.Strong written and verbal communication skills.Contact Person Nandesh /Shravya