Software Services Job Vacancies in Gurgaon

Required Engineer for Laptop and desktop repairing and installation in Gurgaon.

Position - Business Development Executive (BDE)Role: Mid-Level Sales & GrowthExperience: 1+ Years in Field Sales or Lead GenerationResponsibilities:* Conduct market research to identify new leads and potential markets.* Software solutions through cold calling, emails, and face-to-face meetings.* Schedule and conduct product demonstrations for prospective clients.* Maintain a healthy CRM pipeline and ensure timely follow-ups.Requirements:* A hunter mindset with a passion for sales.* Strong communication skills in English and Hindi.* Willingness to travel locally for client meetings.Share me your CV at.hrcps9@gmail.com8370014003

Join our dynamic IT team and play a vital role in supporting the technology needs of students, faculty, and staff at top US-Based Universities. As an IT Helpdesk Support Agent, youll be the first point of contact for resolving technical issues, ensuring seamless access to academic resources, and empowering our campus community to leverage technology for learning, teaching, and research.Key ResponsibilitiesFirst-Line Support:Provide timely, courteous, and effective technical assistance via phone, email, chat, walk-ins, and ticketing systems (e.g., ServiceNow, Jira).Troubleshoot hardware (laptops, desktops, printers, peripherals), software (OS, Office 365, LMS), network (Wi-Fi, VPN), and account (email, SSO) issues.Academic Technology Support:Assist with learning tools (Canvas, Blackboard, Zoom), lecture-capture systems, classroom AV equipment, and specialized academic software.Guide users on accessing online libraries, research databases, and university portals.Account & Access Management:Reset passwords, manage multi-factor authentication (MFA), and resolve account lockouts for student/faculty/staff systems (e.g., Active Directory, Azure AD).Educate users on security best practices (phishing, data protection).Hardware Setup & Maintenance:Configure university-owned devices (laptops, tablets).Perform basic repairs, coordinate advanced repairs with vendors, and manage loaner equipment.Documentation & Knowledge Sharing:Document solutions in the knowledge base for recurring issues.Contribute to user guides and FAQs for common campus tech tools.Campus-Specific Systems:Support university applications (student information systems, housing portals, campus card systems).Assist with event tech (conferences, graduations) and lab/reservation systems.Collaboration:Escalate complex issues to Tier 2/3 teams or specialized units (Networking, Infosec).Partner with academic departments and administrative offices on tech needs.QualificationsRequired:High school diploma or equivalent; current enrollment in a degree program (if student role).1+ years of IT support experience (or equivalent technical coursework/certifications).Proficiency in:Windows/macOS troubleshooting.Microsoft 365 Suite (Outlook, Teams, OneDrive).Basic network concepts (TCP/IP, DNS, Wi-Fi).Exceptional customer service, communication (written/verbal), and problem-solving skills.Ability to explain technical concepts to non-technical users.Patience and adaptability in a diverse, fast-paced academic environment.Preferred:Associates/Bachelors degree in IT, Computer Science, or related field.Experience in higher education IT support.Knowledge of:Learning Management Systems (e.g., Canvas, Moodle).ITIL fundamentals or ticketing systems (ServiceNow, Zendesk).Mobile device management (MDM) and endpoint security tools.Certifications: CompTIA A+, Microsoft 365 Fundamentals, ITILv4.Working EnvironmentOn-campus role with potential for hybrid/remote support (specify if applicable).Flexible hours, including evenings/weekends during peak academic periods (e.g., orientation, finals).Fast-paced, collaborative setting with interactions across diverse university groups.Why Join Us?Contribute directly to student success and faculty innovation.Access to professional development, tuition benefits, and tech training.Collaborative culture within a mission-driven academic community.To Apply:Submit your resume and cover letter. Highlight your experience in customer-centric technical support and interest in higher education.Job Type: Full-timePay: 22,000.00 - 25,000.00 per monthWork Location: In personExpected Start Date: 21/07/2025

We have vacant of 30 Technical Support Executive Jobs in Gurgaon, Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Technical Customer Support, Networking, Computer Networking, Information Technology, Hardware Networking, Network Security, Desktop Support, Troubleshooting Skills, Network Troubleshooting, Technical Services, Laptop Support, Hardware Support, Hardware Troubleshooting, Software Support etc.

Description:Must be proficient in development environments, debugging tools and source control systems.Must have experience in cross platform development, must have worked in products or technologies that have scalable and sustainable architectures.Develop and assemble prototype assimilation of software applications and solutions as directed.Write code, programming and debugs software applications and solutions.Document developed modules, perform unit testing and participate in design and code-review process.Establish oneself as an expert in at least one area of specialty.Retain and keep appraised of industry intelligence, changes in the market place and trend analysis of visionary usage and opportunity for current and new products relating to support software.Must have a strong understanding of Object-Oriented technology .Experience in performance tuning, load testing, deployments and QA.Understanding and experience in complete SDLC from functional & technical specifications, documentation, QA processes, source control, maintenance and deployments.Contact HrASC Group8499084053

A leading International Metering and Utilities Company looking to recruit an experienced. We are currently seeking an experienced Technical Operation Executive with strong ability of Software & Electronics, customer handling, Electronics Technical Services, Electrical Maintenance and Customer support, Technician Management, Electrician Management.Role and ResponsibilityUnderstanding the technical requirements of clients (Software & Electronics).Demo and Presentation on Solutions.Client meetings with the Business Development Team whenever required for some new technical requirements.*After Sales:* Installation PLANNING Align team for site Surveys & Evaluating Project Feasibility. Sending material requirements to the account team. Meeting with Vendors for work allocations and providing work order after rate negotiation. Complete planning of the project and align TL and their team for installation. I make sure installation is done on the given time frame and Recharge documents & Owner portal documents shared with the clients. Checking installation sheet complaint sheet time to time and review with the team on a regular basis. Coordinating tls on a regular basis regarding open complaint status,ongoing installation NRC & checking DPR. Help team if they face any technical or any other challenges during installation. Helping team in fault and repair of any client if required. Customer Support Team that responds to customers queries received via Phone or Email. Responding to and resolving the escalated, unique or complex requests from the customers. Making sure that the pending complaints are closed. Quality check of the calls and emails and providing the feedback to the team. Arranging a team meeting at the end of the day to find out the challenges faced and to look for the best possible solutions. Providing the initial and on the job training to the new hires. Making sure that the correct procedures are followed and disciplined

Process bills for payment Process vendor invoices Maintain files and electronic records Perform administrative tasks as needed Update and maintain accounts database Track and resolve accounting problems and discrepancies as needed Must be known as BUSY SOFTWARE Salary 20K - 30K QuickBooks experience Diploma or Bachelors degree Strong Microsoft Office skills (Outlook, Excel, and Word) Knowledge of integrated accounting software Calm under pressure Available to work full time

We are Hiring Quality Analysis Verifier for one of our leading client at Gurgaon & Jaipur.Eligibility:--Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper quality analyst in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.

Required Experience and Qualifications Graduate with 2+ Year of Experience Hands on development resource in .NET C#, .Net MVC, ASP.NET. Good experience in development/consume web service/API restful and OData Good Client Scripting Java Script, JQuery Good skills in xml/Json web services Good HTML skills Good CSS skills Understanding and experience of Github to manage projects Able to develop, compile, create, debug and consume .Net common components (such as DLLs) Hands on Database concepts such Write/modify SQL Queries(DML) Create/Modify Database Objects(DDL) , Database connection Good understanding of Object-oriented programming and have hands on development and unit testing experience Developed and maintain efficient, reusable, and reliable code Must have working experience in Web API

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

Job descriptionUnderstanding the technical requirements of clients (Software & Electronics).Demo and Presentation on Solutions.Client meetings with the Business Development Team whenever required for some new technical requirements.Required Candidate profile