Showroom Manager Graduate Experience Jobs in Guwahati

1. Manage the day-to-day operations of the showroom, ensuring a smooth and efficient workflow.2. Supervise staff, including sales associates, and ensure they provide excellent customer service.3. Ensure that the showroom is clean, organized, and well-presented at all times.4. Hire, train, and onboard new showroom staff, ensuring they understand company products, services, and customer service expectations.5. Provide ongoing coaching, performance evaluations, and development opportunities to employees.6. Schedule staff shifts and ensure adequate coverage during peak hours and events.7. Set and monitor sales targets for the showroom and motivate the team to achieve or exceed these goals.8. Oversee the sales process, from customer greeting to product selection and purchase.9. Analyze sales data and performance reports to identify trends, strengths, and areas for improvement.10. Ensure that all customers receive exceptional service, addressing any concerns or complaints in a professional and timely manner.11. Develop strategies to increase customer loyalty and satisfaction, including special promotions or events.12. Handle customer escalations, ensuring a resolution that aligns with company policies and customer expectations.13. Build and maintain relationships with key customers, vendors, and suppliers.14. Engage with customers to understand their needs and preferences, using this information to enhance the showroom experience.15. Develop loyalty programs or customer retention strategies to drive repeat business.

Key Responsibilities:1. Develop and execute sales strategies to achieve dealership sales targets and maximize revenue.2. Lead, motivate, and manage the sales team, including sales executives and consultants, to meet individual and collective sales goals.3. Foster a culture of excellence in customer service, ensuring that customer satisfaction is prioritized at all times.4. Manage inventory levels, coordinate with suppliers, and ensure adequate stock availability to meet customer demand.5. Conduct regular training sessions for sales staff to enhance product knowledge, sales techniques, and customer interaction skills.6. Monitor market trends, competitor activities, and customer preferences to make informed decisions and adapt sales strategies accordingly.7. Generate and analyze sales reports, performance metrics, and provide insights to senior management for strategic decision-making.