Service Engineer Female Graduate Jobs in Nashik

Job Title: Service Engineer Job Summary: The Service Engineer will be responsible for installation, maintenance, troubleshooting, and repair of equipment at customer sites. The role requires strong technical skills, customer service orientation, and the ability to resolve issues efficiently to ensure customer satisfaction. Key Responsibilities: Install, commission, and test company equipment at client locations. Perform routine maintenance and preventive checks on machines/equipment. Diagnose technical problems and provide effective solutions. Attend customer service calls promptly and resolve issues within the stipulated time. Maintain detailed service reports, documentation, and feedback records. Coordinate with the production/technical team for unresolved issues and major repairs. Train customers on equipment operation and basic troubleshooting. Ensure all service activities comply with company safety and quality standards. Maintain inventory of tools, spare parts, and service materials. Support the sales team by providing technical input when required. Required Skills & Qualifications: Diploma / Degree in Mechanical, or related field. 1-2 years of experience in service, maintenance, or technical support (freshers can also apply if applicable). Strong knowledge of machinery, electrical systems, and troubleshooting methods. Good communication and customer interaction skills. Ability to work independently and handle field visits/travel. Basic computer skills for reporting and documentation. Preferred Skills: Experience in industrial machinery / manufacturing equipment (customize as needed). Ability to handle on-site challenges and manage customer expectations.

We are looking for a Technical Service Engineer to join our team in Nashik. This position is suitable for candidates with 0 to 1 year of experience who have completed a diploma. The role involves providing technical support and solutions to customers while ensuring high levels of service.**Key Responsibilities:**- **Customer Support:** Assist customers in diagnosing and resolving technical issues related to our products, ensuring their satisfaction.- **Technical Troubleshooting:** Identify and analyze problems in equipment or systems, providing timely solutions to improve performance.- **Product Installation:** Collaborate with installation teams to ensure proper setup and configuration of products at customer locations.- **Reporting Issues:** Document and report recurring issues to the technical team, helping to improve products and services.- **Training to Customers:** Provide basic training and guidance to customers on product use, enhancing their understanding and experience.- **Quality Control Checks:** Conduct periodic checks of products to ensure they meet quality standards and support customer expectations.**Required Skills and Expectations:**Candidates should possess a strong technical background, ideally with a diploma in a relevant field. Good problem-solving skills and the ability to communicate clearly with customers are essential. Familiarity with technical equipment and software is important, along with a willingness to learn and adapt. The individual should be proactive, detail-oriented, and able to work well in a team. A professional attitude and a commitment to customer service are crucial for success in this role.

Core Responsibilities1. Technical Service & MaintenanceInstallation and Commissioning: Install, configure, and commission new equipment and systems at client sites according to specifications and safety standards.Troubleshooting & Repair: Diagnose and resolve complex technical issues, breakdowns, and malfunctions on-site or remotely.Preventive Maintenance (PM): Schedule and execute routine maintenance checks to ensure equipment optimal performance and longevity, minimizing downtime.Documentation: Maintain detailed records of service calls, repairs performed, parts used, and technical issues encountered.2. Customer & CommunicationClient Support: Serve as the primary technical point of contact for clients, providing technical support and guidance.Training: Provide hands-on training to client personnel on the proper operation, basic maintenance, and safety procedures for the equipment.Feedback & Improvement: Gather client feedback on product performance and report findings to the engineering or sales teams for product improvement.3. Operational & QualityInventory Management: Manage and track spare parts and tools inventory necessary for service and repair tasks.Compliance: Ensure all work adheres to company policies, industry standards, and relevant safety regulations.Reporting: Prepare comprehensive service reports and communicate status updates on complex issues to internal management and the client.

Key Responsibilities and Duties1. Operations and Performance ManagementSystem Monitoring: Continuously monitor the performance of operational systems (e.g., solar farms, power plants, manufacturing machinery) using local and cloud-based monitoring software.Performance Analysis: Analyze energy output, system parameters, and key performance indicators (KPIs) to ensure optimal operation and quickly identify deviations or faults.Reporting: Prepare and submit detailed daily, weekly, and monthly reports on plant/equipment performance, O&M activities, and compliance status to internal teams and clients.Optimization: Propose and implement technical improvements and productivity studies to enhance system efficiency and reduce operational costs.2. Maintenance and TroubleshootingPreventive Maintenance (PM): Develop, schedule, and execute preventive and predictive maintenance plans and routine inspections (e.g., electrical connections, mechanical components, fluid levels) to prevent system failures.Corrective Maintenance (CM) & Troubleshooting: Rapidly diagnose, analyze, and resolve system faults, equipment breakdowns, and alarms using diagnostic tools, technical manuals, and electrical measuring tools (multimeters, clamp meters).Repairs & Replacements: Perform on-site repairs, coordinate specialized repairs with vendors, and supervise the replacement and commissioning of faulty components (e.g., inverters, PV modules, switchgears).Installation Support: Assist the project team during the installation and commissioning of new systems, ensuring a smooth transition to the operations phase.3. Safety, Compliance, and CoordinationSafety & EHS: Ensure all O&M activities strictly comply with Environmental, Health, and Safety (EHS) regulations and company protocols. Prepare safety documents and method statements.Documentation: Maintain meticulous and systematic records of all maintenance activities, service reports, fault histories, and spare parts inventory.Stakeholder Liaison: Communicate effectively with customers, contractors, vendors, and internal engineering teams to coordinate site access, resolve technical queries, and ensure efficient service delivery.Technical Support: Provide technical support and hands-on training to customers and junior maintenance staff on equipment operation and troubleshooting techniques.

Key Responsibilities:Technical Service & RepairDiagnose and Troubleshoot: Perform advanced diagnostics, troubleshooting, and root cause analysis on complex electronic systems, devices, and circuit boards to identify malfunctions.Repair and Calibration: Execute on-site and in-house repairs, component replacement, and system adjustments, using specialized diagnostic tools, testing equipment (e.g., DVMs), and technical manuals/schematics.Preventive Maintenance: Conduct scheduled preventive maintenance and routine inspections to maximize equipment reliability and minimize downtime for clients.Installation and Commissioning: Install, configure, and commission new electronic equipment and systems at customer sites, ensuring seamless integration and functionality.Technical Documentation: Interpret and utilize complex engineering diagrams, schematics, blueprints, and technical manuals for diagnostics and repair procedures.Customer Support & TrainingClient Communication: Serve as the primary technical point of contact for clients, effectively communicating complex technical information, repair status, and solutions clearly and professionally.Technical Guidance: Provide training, technical assistance, and guidance to end-users on the proper operation, maintenance procedures, and troubleshooting of their electronic equipment.Issue Resolution: Manage customer expectations and ensure timely resolution of all service issues to achieve high customer satisfaction.Operations & ComplianceReporting: Accurately and promptly document all service activities, repairs performed, performance tests, and customer interactions in service management systems and technical reports.Inventory Management: Manage and maintain an inventory of spare parts and tools, and judiciously order replacements through strong technical expertise.Safety & Compliance: Ensure all work adheres strictly to company policies, safety protocols, and industry regulations (e.g., ESD, IPC, OSHA, ISO standards).Collaboration: Work collaboratively with sales, engineering, and product development teams to provide feedback, resolve complex issues, and support product enhancements.

Installation and Commissioning: Install new equipment at customer sites. This involves setting up the machinery, connecting it to power and networks, and performing initial tests to ensure it is fully functional.Preventive and Corrective Maintenance: Perform routine maintenance and inspections to prevent breakdowns. When a machine fails, they diagnose the problem and perform on-site repairs, replacing faulty parts as needed.Troubleshooting and Diagnostics: Use a variety of diagnostic tools and their technical knowledge to identify the root cause of equipment malfunctions. They must be skilled in troubleshooting mechanical, electrical, and software issues.Customer Support and Training: Provide technical support to customers and train them on how to properly operate and maintain the equipment. They are responsible for ensuring a high level of customer satisfaction.Documentation and Reporting: Maintain detailed records of all service calls, repairs performed, and parts used. They also prepare service reports and provide feedback to engineering and product teams to help improve future products.

Installation and Commissioning: Install new equipment at customer sites. This involves setting up the machinery, connecting it to power and networks, and performing initial tests to ensure it is fully functional.Preventive and Corrective Maintenance: Perform routine maintenance and inspections to prevent breakdowns. When a machine fails, they diagnose the problem and perform on-site repairs, replacing faulty parts as needed.Troubleshooting and Diagnostics: Use a variety of diagnostic tools and their technical knowledge to identify the root cause of equipment malfunctions. They must be skilled in troubleshooting mechanical, electrical, and software issues.Customer Support and Training: Provide technical support to customers and train them on how to properly operate and maintain the equipment. They are responsible for ensuring a high level of customer satisfaction.Documentation and Reporting: Maintain detailed records of all service calls, repairs performed, and parts used. They also prepare service reports and provide feedback to engineering and product teams to help improve future products.