Service Engineer Female Graduate Jobs in Nashik

Job Title: Service Engineer Job Summary: The Service Engineer will be responsible for installation, maintenance, troubleshooting, and repair of equipment at customer sites. The role requires strong technical skills, customer service orientation, and the ability to resolve issues efficiently to ensure customer satisfaction. Key Responsibilities: Install, commission, and test company equipment at client locations. Perform routine maintenance and preventive checks on machines/equipment. Diagnose technical problems and provide effective solutions. Attend customer service calls promptly and resolve issues within the stipulated time. Maintain detailed service reports, documentation, and feedback records. Coordinate with the production/technical team for unresolved issues and major repairs. Train customers on equipment operation and basic troubleshooting. Ensure all service activities comply with company safety and quality standards. Maintain inventory of tools, spare parts, and service materials. Support the sales team by providing technical input when required. Required Skills & Qualifications: Diploma / Degree in Mechanical, or related field. 1-2 years of experience in service, maintenance, or technical support (freshers can also apply if applicable). Strong knowledge of machinery, electrical systems, and troubleshooting methods. Good communication and customer interaction skills. Ability to work independently and handle field visits/travel. Basic computer skills for reporting and documentation. Preferred Skills: Experience in industrial machinery / manufacturing equipment (customize as needed). Ability to handle on-site challenges and manage customer expectations.

We are looking for a Technical Service Engineer to join our team in Nashik. This position is suitable for candidates with 0 to 1 year of experience who have completed a diploma. The role involves providing technical support and solutions to customers while ensuring high levels of service.Key Responsibilities:- Customer Support: Assist customers in diagnosing and resolving technical issues related to our products, ensuring their satisfaction.- Technical Troubleshooting: Identify and analyze problems in equipment or systems, providing timely solutions to improve performance.- Product Installation: Collaborate with installation teams to ensure proper setup and configuration of products at customer locations.- Reporting Issues: Document and report recurring issues to the technical team, helping to improve products and services.- Training to Customers: Provide basic training and guidance to customers on product use, enhancing their understanding and experience.- Quality Control Checks: Conduct periodic checks of products to ensure they meet quality standards and support customer expectations.Required Skills and Expectations:Candidates should possess a strong technical background, ideally with a diploma in a relevant field. Good problem-solving skills and the ability to communicate clearly with customers are essential. Familiarity with technical equipment and software is important, along with a willingness to learn and adapt. The individual should be proactive, detail-oriented, and able to work well in a team. A professional attitude and a commitment to customer service are crucial for success in this role.

Key Responsibilities and Duties1. Operations and Performance ManagementSystem Monitoring: Continuously monitor the performance of operational systems (e.g., solar farms, power plants, manufacturing machinery) using local and cloud-based monitoring software.Performance Analysis: Analyze energy output, system parameters, and key performance indicators (KPIs) to ensure optimal operation and quickly identify deviations or faults.Reporting: Prepare and submit detailed daily, weekly, and monthly reports on plant/equipment performance, O&M activities, and compliance status to internal teams and clients.Optimization: Propose and implement technical improvements and productivity studies to enhance system efficiency and reduce operational costs.2. Maintenance and TroubleshootingPreventive Maintenance (PM): Develop, schedule, and execute preventive and predictive maintenance plans and routine inspections (e.g., electrical connections, mechanical components, fluid levels) to prevent system failures.Corrective Maintenance (CM) & Troubleshooting: Rapidly diagnose, analyze, and resolve system faults, equipment breakdowns, and alarms using diagnostic tools, technical manuals, and electrical measuring tools (multimeters, clamp meters).Repairs & Replacements: Perform on-site repairs, coordinate specialized repairs with vendors, and supervise the replacement and commissioning of faulty components (e.g., inverters, PV modules, switchgears).Installation Support: Assist the project team during the installation and commissioning of new systems, ensuring a smooth transition to the operations phase.3. Safety, Compliance, and CoordinationSafety & EHS: Ensure all O&M activities strictly comply with Environmental, Health, and Safety (EHS) regulations and company protocols. Prepare safety documents and method statements.Documentation: Maintain meticulous and systematic records of all maintenance activities, service reports, fault histories, and spare parts inventory.Stakeholder Liaison: Communicate effectively with customers, contractors, vendors, and internal engineering teams to coordinate site access, resolve technical queries, and ensure efficient service delivery.Technical Support: Provide technical support and hands-on training to customers and junior maintenance staff on equipment operation and troubleshooting techniques.

Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all equipment.Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.Providing recommendations about new features and product improvements.Monitoring inventory and reordering materials when needed.Conducting research and attending workshops to remain abreast of industry developments.Writing reports and presenting findings to Managers and Supervisors on a regular basis.