Key Responsibilities
Installation & Commissioning: Oversee and execute the correct installation, testing, and commissioning of new machinery, equipment, or automation systems at customer sites.
Breakdown Troubleshooting: Respond promptly to customer service calls, diagnose technical faults (mechanical, electrical, or electronic), and perform real-time repairs to minimize client downtime.
Preventive Maintenance: Schedule and conduct regular preventive maintenance visits under Annual Maintenance Contracts (AMC) to optimize equipment performance and longevity.
Technical Training: Conduct operational and basic maintenance training for the client's on-site operators and engineers post-installation.
Spares Management: Identify required spare parts during service visits, coordinate with the internal inventory/sales team to raise quotes, and ensure timely replacement.
Service Documentation: Maintain accurate and detailed service reports, customer sign-offs, root-cause analysis (RCA) records, and log details into the company service CRM.
Customer Relationship Management: Act as the primary technical point of contact, resolving customer grievances professionally and identifying opportunities for AMC renewals or product upgrades.
Experience
0 - 1 Years
No. of Openings
1
Education
Diploma (Mechanical)
Role
Service Engineer
Industry Type
Engineering / Cement / Metals
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Impact HR Solurions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik-422002