Reservation Manager Job Vacancies in Navi Mumbai

Join our vibrant team as a Restaurant Hostess in Navi Mumbai, where you'll play a key role in creating a welcoming environment for our guests.nnAs a Restaurant Hostess, you will greet guests as they arrive, ensuring they feel comfortable and valued. You will manage reservations and seating arrangements, coordinating with servers to optimize the dining experience. Additionally, you will assist with maintaining the cleanliness and organization of the front area, ensuring a pleasant atmosphere for all.nnKey responsibilities include:nn- Welcoming guests: You will greet guests with a warm smile and promptly guide them to their tables, setting the tone for their dining experience.n- Managing reservations: You will handle reservation processes efficiently, ensuring that guests are seated in a timely manner without unnecessary waits.n- Coordinating with staff: You will communicate effectively with servers and kitchen staff to ensure smooth operations and quick service.n- Maintaining the front area: You will keep the entrance and waiting area tidy and appealing to enhance the overall guest experience.nnTo excel in this role, a background of 1 to 5 years in a similar position is required, along with a diploma in a relevant field. Ideal candidates should possess excellent communication and customer service skills, a friendly demeanor, and the ability to work well under pressure. A strong attention to detail and the ability to multitask are also essential for success in this position.

Job Summary:The Air Ticketing Officer is responsible for handling flight reservations, ticket issuance, cancellations, modifications, refunds, and customer queries. The role requires good knowledge of airline schedules, fares, reservation systems, and travel procedures while providing efficient customer service.Key ResponsibilitiesHandle domestic and international flight reservations.Check airline schedules, availability, fares, and seat inventory.Create and manage passenger PNRs (Passenger Name Records).Issue, reissue, and cancel airline tickets.Process ticket changes, refunds, cancellations, and date modifications according to airline policies.Explain airfare rules, baggage allowances, cancellation charges, and other ticket conditions to customers.Handle customer enquiries through telephone, email, and in-person communication.Coordinate with airlines, travel agencies, and other service providers when required.Maintain accurate passenger and booking records.Assist customers with special requests, such as meal preferences, wheelchair assistance, and seat selection.Verify passenger details and travel documents before ticket issuance.Prepare daily ticketing and sales reports.Follow airline and company policies regarding ticketing, payments, refunds, and cancellations.Support customers in handling flight delays, rescheduling, and other travel-related issues.

We are looking for a friendly and organized Restaurant Hostess to join our team in Navi Mumbai. The ideal candidate will create a welcoming atmosphere for our guests and ensure they have a positive dining experience.nnKey Responsibilities:nn- Greeting Guests: Welcome guests with a warm smile and friendly demeanor, making them feel comfortable as they arrive at the restaurant.n- Managing Reservations: Keep track of dining reservations and seating arrangements, ensuring efficient flow and minimal wait times for guests.n- Seating Guests: Lead guests to their tables, provide menus, and inform them of any specials or promotions available during their visit.n- Communication: Collaborate with waitstaff and kitchen staff to relay guest requests and ensure smooth service throughout the dining experience.n- Maintaining Cleanliness: Ensure the entrance and waiting area are clean and inviting, contributing to an overall pleasant atmosphere.nnRequired Skills and Expectations:nCandidates should have 1-2 years of experience in a similar role, demonstrating excellent interpersonal and communication skills. A graduate degree is required. The ideal candidate should be detail-oriented, able to multitask efficiently, and have a genuine passion for providing outstanding customer service. A friendly, professional appearance and demeanor are essential, as is the ability to work in a fast-paced environment while remaining calm and composed. This is a full-time position that requires working from the office.