Relationship Manager Sales Job Vacancies in Kolkata

As a Branch Relationship Manager, you will play a crucial role in managing client relationships and driving business growth in our Kolkata branch. You will focus on customer satisfaction, business development, and operational efficiency. Your main responsibilities will include:- Building Strong Client Relationships: Engage with clients to understand their needs and provide tailored solutions that enhance their banking experience.- Sales and Business Development: Identify new business opportunities and actively promote the bank's products and services to potential clients, achieving sales targets.- Handling Customer Inquiries: Serve as the first point of contact for client questions, addressing issues promptly to ensure high levels of customer satisfaction.- Collaborating with Teams: Work closely with branch staff and other departments to streamline operations and improve service delivery.- Analyzing Customer Needs: Assess client portfolios to recommend suitable financial products and services, maximizing client value.- Ensuring Compliance: Maintain compliance with bank policies and regulatory requirements, ensuring all processes are followed correctly.To succeed in this role, candidates should possess strong interpersonal and communication skills, enabling effective interaction with clients. A proactive attitude towards problem-solving and the ability to work in a fast-paced environment is essential. A background in sales or customer service is preferred. Familiarity with banking products is beneficial, along with proficiency in MS Office and basic financial software. Candidates with a degree in B.A., B.Com, B.B.A., or similar fields are encouraged to apply with 1 to 4 years of relevant experience.

1. BUSINESS DEVELOPMENT MANAGERLocation: Kolkata (All Areas)Company: Tourism & Adventure Services Company (Channel Partner Hiring)Channel Partner: Immortal SolutionNumber of Positions1 PositionSalary & BenefitsSalary: 40,000 per monthAllowance: 10,000 per monthExperience Required2 5 Years in Tourism / Travel / Sales / Franchise DevelopmentLanguage Requirement English (Fluent) Hindi (Fluent) Bengali (Fluent)Job RoleWe are looking for an experienced Business Development Manager to lead the Kolkata region. The manager will supervise 15 Business Development Executives and drive franchise expansion for the companys tourism and adventure travel services.Responsibilities Manage and lead a team of 15 Business Development Executives Achieve franchise development targets across Kolkata region Build franchise network for tourism packages and travel services Guide and train executives in sales and marketing Conduct business meetings and presentations with potential franchise partners Build strong relationships with investors and business owners Monitor team performance and ensure target achievement Support marketing and brand expansion in the Kolkata marketSkills Required Excellent communication skills Leadership and team management ability Strong sales and marketing skills Client relationship management Business presentation skills Target-oriented approachContact for ApplicationRohit GuptaChannel Partner RecruitmentImmortal SolutionPhone:+91 9830451613+91 8910207569

As part of standardizing our sales and ensuring consistent performance across the department, we are outlining the key working procedures, responsibilities, and evaluation parameters applicable to sales. 1. Key Responsibilities (KRAs)1.1 Sales Management & Strategy Develop and execute effective sales strategies for the entire product portfolio. Identify new business opportunities and key accounts to drive revenue growth. Conduct competitor analysis and monitor market trends to refine sales tactics and approach.1.2 Client & Account Management Build and maintain strong relationships with clients, partners, and vendors. Negotiate and close high-value deals in alignment with company objectives. Ensure high levels of client satisfaction through regular follow-ups, proactive engagement, and timely support.1.3 Sales Reporting & AnalyticsAll sales persons must maintain and share the following reports on time: Daily Sales Update: To monitor daily performance Weekly Sales Report: Highlight lead conversions, challenges, and progress on ongoing deals.(By Saturday 7PM) Monthly Sales Report: Detailed analysis of KPIs, targets vs. achievements, revenue insights, and strategies.(by last working day 7PM)Reports should be shared as per the prescribed formats and timelines.Each report must be sent via email, CCing all key stakeholders (reporting manager, operations, and accounts).Additionally, ensure that CRM systems and dashboards are updated daily for data accuracy and analytics.1.4 Team Leadership & Training Senior members are expected to mentor new or junior sales executives. Regular team training sessions will be conducted to improve sales skills and product knowledge. KPIs will be set individually, and performance evaluations will be carried out periodically.

Recruitment of the New agents and engaging with the existing agentsPlanning and devising the local scheme and engagement program for AgentsEnsuring the agents productivity and activationProduct Training to agent and agents life cycle managementBrand development by conducting sales campaignsEnsure Nil discrepancy and high customer service satisfactionEnsuring meeting of the goal sheet targets month on month basis

Branch Relationship Manager (BRM) - Job Role Key ResponsibilitiesCustomer Relationship HandlingManage and maintain relationships with existing customersAct as a single point of contact for priority/high-value clientsSales & Business GrowthSell banking products (Savings/Current Accounts, FD, Loans, Credit Cards)Cross-sell insurance and investment productsAchieve monthly sales targetsCustomer AcquisitionIdentify and onboard new customersGenerate leads through references and local marketPortfolio ManagementHandle a portfolio of premium/HNI customersProvide financial advice and product recommendationsService & Issue ResolutionResolve customer complaints quicklyEnsure high customer satisfaction Required SkillsStrong communication & convincing skillsSales and target-oriented mindsetCustomer handling abilityBasic banking & financial product knowledgeRelationship-building skills QualificationGraduate (any stream), MBA preferred1-3 years experience in banking/finance/sales (Freshers sometimes considered for junior roles) Work EnvironmentBranch-based roleMix of desk work + customer interactionSome field work for client meetings Salary (Approx.)18,000 - 35,000/month (entry to mid-level)Incentives + performance bonuses Career GrowthBRM Senior Relationship ManagerAssistant Branch Manager Branch ManagerWealth Manager / Corporate Relationship roles

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131