Receptionist Graduate Experience Jobs in Guwahati

FRONT DESK RECEPTIONIST- ULUBARI, GUWAHATIWe are looking for a Front Desk Receptionist to manage reception, visitor handling, calls, emails and basic administrative tasks. Candidates should have basic knowledge of MS Word, MS Excel, Email and computer applications, along with good communication and interpersonal skills.

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

- Greet and welcome guests in a professional and friendly manner upon their arrival.- Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.- Provide excellent customer service, assisting guests with inquiries and addressing their needs and concerns promptly.- Handle guest complaints, issues, and special requests, ensuring that they are resolved to the guests satisfaction.- Oversee the day-to-day operations of the guest house, ensuring the property is clean, well-maintained, and organized.- Manage online and offline reservations, ensuring availability and proper room assignment.- Maintain and update guest booking information, including special requests or preferences.- Manage the check-in/check-out process to ensure smooth transitions for guests, including key handover and room assignments.- Handle cash, credit card transactions, and other forms of payment, ensuring proper documentation and reconciliation.- Coordinate with housekeeping, maintenance, and security teams to ensure smooth property operations and guest satisfaction.- Ensure that guest rooms are cleaned, stocked, and ready for new arrivals in a timely manner.- Keep track of inventory, such as room amenities, linens, toiletries, and other supplies, ensuring stock levels are sufficient.- Collect feedback from guests regarding their stay, and follow up on any concerns or suggestions.- Ensure the safety and security of all guests and staff members by monitoring security systems and conducting regular safety checks.- Assist in organizing and coordinating events or functions held at the guest house, such as conferences, family gatherings, or celebrations.- Maintain guest records and documentation accurately, including ID verification, booking information, payment receipts, and incident reports.- Assist in promoting the guest house through social media, advertisements, or partnerships to attract new guests.

- Greet all members, visitors, and guests warmly and professionally as they arrive.- Answer phone calls and emails, providing detailed information about membership plans, classes, gym facilities, and promotions.- Assist new and existing members with registration, renewals, and cancellations of memberships.- Ensure all member records are accurately entered into the gyms system (personal details, membership plans, payments, etc.).- Manage and coordinate appointment schedules for personal trainers, group classes, and other services offered by the gym.- Perform daily administrative tasks such as filing, organizing, and maintaining accurate records of all members.- Keep the reception area neat, clean, and welcoming at all times.- Ensure all printed materials, such as brochures or flyers, are neatly displayed and stocked.- Address member queries, complaints, or requests promptly and professionally.- Provide excellent customer service to enhance member satisfaction and retention.- Communicate effectively with gym management and staff about any member feedback, issues, or operational concerns.- Assist in promoting gym membership offers, discounts, and special programs to walk-in clients and phone inquiries.- Ensure that members and guests follow the gyms safety protocols, especially in relation to equipment use and hygiene practices.- Use the gyms membership management system, scheduling tools, and point-of-sale (POS) systems to manage daily operations efficiently.- Assist in organizing and promoting gym events, workshops, or challenges.