Process Executive Job Vacancies in Madhapur

We are looking for a motivated Telesales Executive to join our team in Madhapur, Hyderabad. This entry-level position is ideal for recent graduates or those with up to one year of experience in sales, focusing on engaging potential customers through telephone communication.As a Telesales Executive, your key responsibilities will include making outbound calls to prospective clients and presenting our products or services. You will be responsible for understanding customer needs, providing accurate information, and addressing any queries to support the sales process. Building and maintaining relationships with customers is essential for creating repeat business and referrals. You will also be expected to achieve daily and monthly sales targets while accurately recording interactions in our database.To succeed in this role, you should possess excellent communication and interpersonal skills. A friendly and persuasive speaking style is crucial to engage customers effectively. Time management skills and the ability to work independently in a fast-paced environment are essential. You should also be comfortable using basic computer software for recording sales and managing customer information.Candidates should have a graduate degree and should be eager to learn and adapt quickly in a dynamic environment. A positive attitude and a strong desire to succeed in sales are key traits we value in potential candidates.

Handle end-to-end recruitment including sourcing, screening, interviewing, and onboardingCoordinate with hiring managers to understand manpower requirementsMaintain employee records, HR databases, and documentationManage attendance, leave records, and assist with payroll inputsSupport employee onboarding and exit formalitiesImplement and follow HR policies and proceduresAddress employee queries and ensure smooth HR operationsAssist in employee engagement activities and internal communicationsEnsure compliance with company policies and labor regulations

Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations.Picktime can be used by a variety of professionals, such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients.ResponsibilitiesYou will use email and chat applications to give clients quick answers to their queries.Identify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Collaborate with other team members and departments to ensure customer satisfactionAsk customers targeted questions to understand the root of the problem quicklyAddress and resolve customer complaints or concerns in a professional and timely mannerUpdate our internal databases with information about technical issues and useful discussions with customersStay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with our Product, Sales, and Marketing teamsPrioritize and manage several open issues at one timeMaintain jovial relationships with clientsRequirements0 - 1 year of chat or customer support, escalation experience in a B2B, B2C processExcellent verbal and written communication skills in English.Troubleshooting basic technical issues and suggesting possible solutions, or providing support in resolving them.Ability to multitask and prioritize tasks effectively in a fast-paced environmentPatience when handling tough casesDemonstrate empathy and understanding while addressing customer needs and concerns.Stay updated with the latest product/service offerings and changes to effectively address customer inquiries.Ensuring customer satisfactionBe a fast learner, understand our product in and outFlexible to work in rotational shifts and weekendsOpen to taking additional responsibilities

Position Overview :We are seeking a dynamic and experienced individual to join our team as an English Voice Process Executive. The primary responsibility of this role is to engage with clients from the USA, Canada and Australia, effectively communicating our mechanical engineering design services and driving sales. This is a work-from-home job role.Responsibilities :* Engage with clients from the USA, Canada and Australia via phone calls and other communication channels to understand their needs and requirements.* Effectively articulate the features and benefits of our mechanical engineering design services, highlighting our competitive advantages.* Build and maintain strong relationships with clients, ensuring exceptional customer satisfaction throughout the sales process.* Collaborate with the sales team to develop and implement strategies for acquiring new clients and expanding our market presence.* Keep accurate records of client interactions and sales activities using our CRM system.* Stay updated on industry trends and developments to effectively position our services in the market.Qualifications :* Candidate must be a graduate.* Candidate must have excellent English-speaking skills.* Candidate must have relevant experience.* Candidate musthavealaptop

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)

To provide a high quality service to individuals (managers and employees) and to contribute to the long term development of the HR function ensuring a consistently high level of customer care is provided to all individuals and people who use the HR Service; also provide an effective and efficient output of work to meet the demands made of the role, and to assist in all aspects of the work undertaken by the Human Resources Department.

Analysis Strong Analytical skills Should be able to handle & achieve the departmental requirements Maintain data integrity Knowledge (What the person must know): Understanding of operational process, logicalthinking, reporting and analysis. Should be open to change, multi-tasking skills Accurate and Timely reporting Client Management Internal and External Ability to work on data and generate various types of dashboards, reports/ad-hoc reports Meeting client requirements within TAT and with accuracy Ability to handle high level data analysis and data

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-5 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job

Immediate Opening for Data Entry OperatorCan work part time/from homeAny gender can applyBasic knowledge of sales/marketing and data entryApplicant with good typing is required to enter and verify the data in the folderRequired Candidate profileNeed good communication skillsFresher can applyNo experience requiredBasic computer knowledge and operator

REQUIRED CANDIDATE PROFILEUG: Any GraduateFresher & ExperienceEnglish/Hindi/TeluguGood communication skillsWork from OfficeWork Location - MADHAPUR, Hyderabadif you are interested pls do forward your updated cv toRole Non - Tech Support - Voice / BlendedIndustry Type; BPO / Call CentreFunctional Area Customer Success, Service & OperationsEmployment Type Full Time, PermanentRole Category Voice / BlendedJOB DESCRIPTION:CRM ProcessWork Location Madhapur, HyderabadDay Shift6 days working (SUNDAY FIXED OFF)No. of Positions-50Timings-9:30 am to 6:30 pmSalary 15Kkindly share me your cv directly at