Process Executive Job Vacancies in Koramangala

We are seeking a motivated Voice Process Executive to join our team in Koramangala. This is a full-time position suitable for individuals with little to no experience, providing an excellent opportunity to develop skills in customer communication.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through voice calls to understand their needs and provide accurate responses. This role focuses on enhancing customer satisfaction through effective communication.- **Problem Resolution:** Address customer queries and complaints efficiently. You will be responsible for ensuring that all issues are handled promptly and professionally.- **Data Entry:** Record and maintain accurate customer information and conversation details in our system. Attention to detail is important for managing customer data effectively.- **Feedback Collection:** Gather customer feedback after interactions to help improve services. Your insights will contribute to enhancing overall customer experience.- **Team Collaboration:** Work with team members to share ideas and strategies that improve performance and customer service standards.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English are essential. You should be able to convey information clearly and enthusiastically.- **Listening Skills:** Active listening abilities are crucial to understanding and addressing customer concerns effectively.- **Adaptability:** You should be open to feedback and willing to learn new processes, demonstrating flexibility in a dynamic work environment.- **Time Management:** Ability to manage your time efficiently, ensuring calls are handled promptly.- **Basic Computer Skills:** Familiarity with using computers and basic software for data entry is expected.This role is perfect for enthusiastic individuals eager to begin a career in customer service within a supportive team environment.

Education qualification:- Any graduate with good analytical skills (BCA / BSC Computer science background preferred)- 1 to 3 years of experienceDesired skills:- Self motivated with excellent communication skills in English, Hindi/Kannada/Tamil/Marathi/Telugu.- Ability to provide responses from simple to complex queries and deliver customer delight.- Past experience with ERP support- Exposure to working in Startup ecosystem is desiredJob description:- Responsible for providing effective and timely resolution to customer queries.- Responsible for providing support via call and via chat- Should align on TAT and SLA standards set by the company- Escalate necessary cases to the right team- May be required to perform other tasks as assigned- Must be flexible to work in rotational shifts and extended hours during high volumesRequirement: Someone with an Electrical/Mathematical Background preferred.:Candidates staying in Bangalore.

About the role : Hospitality Industry Candidates PreferredWe have an excellent opportunity for a Inside Sales & Customer Experience Associate. This is your chance to bring your love of baking and talk about Bangalores one and only Vegan bakery to the customers. Enticing customers while staying focused on giving great service over the phone and manage website orders while building on your product knowledge as you go.Responsibilities and DutiesTake orders on the phone and providing the best customer serviceCan manage point of Sales system and do store billing for all the ordersWe are an online focused business, so managing theme cake pictures on the website for customers to orderProvide strong and professional Customer ServiceCalculate costing for productsManage orders from Website, Swiggy, Zomato and other social media platforms.Manage day to day small operations in the BakeryManage and coordinate between the production team and delivery personnel to ensure deliveries are reaching on time and orders are made as per customers requirements.Provide strong and efficient administrative supportRequired Experience and QualificationsPreferred 2-year Sales & Customer Service, Call Centre Role or Restaurant/cloud kitchen customer-facing experienceExcellent communication and writing in English.Ideally with a relevant degree or diploma in Hotel, Hospitality or Tourism management.Good Computer skills and knowledge of Google Maps.Experience in any CRM or restaurant billing system is an advantageGood customer service, communications and interpersonal skills are a must.BenefitsFlexibility along with a lot of learning along with the wayPerks and BonusesFood, Cakes and Cookies all day, every day.Health Insurance and PF contribution upto completion on 3 month probation. Job Type: Full-time Salary: 25,000.00 - 30,000 per month + up to 20,000 sales incentivesSchedule: Day shift 6 Day work week. 10 hours per dayExperience:work: 1 year (Minimum Required

100% pure non-voice processes Email communications 24x7 operations Interaction with Customers Preparation of documents and verification SLA driven Quality oriented

Immediate Openings For Freshers BPO Non-voice ProcessBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 25k - 45kShift - Day & Rotational5 Days Working

Roles and Responsibilities Designation : Junior/Senior Consultant Role -- Outbound sales profile.Company Name : Godigit General Insurance Pvt.LtdProcess : Outbound SalesWorking Hours : 9.0 hrs Shift ( including 1 hr break )Working Days : 6 days working rotational shift & 1 rotational off Office Location : Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru, Karnataka 560095Digit is an Insuretech company in the General Insurance space. At Digit we believe that the way insurance products are viewed, purchased, and claimed can be changed. Simply put, we are here To Make Insurance Simple. With that as the mission, we are reimagining products, and redesigning processes. We are backed by Fairfax. Some of their investments Include Thomas Cook, Blackberry, Advent Insurance. Major Investments in India are Bangalore International Airport, India Infoline, Sterling Resorts. You can visit our website by clicking here.Below is the job description of the role Doing Outbound calls and managing partners and agents for sales of our products.Target driven for Crores.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.Looking for candidates who have - Excellent Verbal and Written communication Skills. ( ENGLISH AND HINDI) Preferable experience in Voice Process Willing to work in rotational shift & work from office only

We're looking for 10 to 12 candidates for two shiftsUK - 12 PM to 9 PMUS - 08 PM to 5 AM1) Excellent English Communication 2) Salary Package Up-to 30,000 Monthly 3) Freshers to 2 Years of Experience4) No Transportation Provided5) Location : Koramangala

Should have knowledge of Stocks markets, FNO (Future and Option), Intraday. Basic understanding of mutual funds and stock market platform.Strong English and Hindi communication Skills. Must be able to clearly communicate the message to customers and handle the call professionally.Candidates should handle stocks related Queries on Calls, Chat and Email. Should be flexible working with all the processes. *Exposure to tools like Fresh desk, Fresh sales, MS Office is a plusEducation:MBA or bachelor's degree in any finance related are preferred field. Bonus Points :NISM Certification will be an added advantage.Immediate Joiners

1. Must have experience in the recovery collection field.2. Preference to DRA pass candidate / DRA Certified ( Optional )3. Communication languages should be more them 3.4. Education PUC +Note- Salary + Incentives.