Process Executive Job Vacancies in Gachibowli

Urgent hiring for freshers candidate only

Respond to Customer Queries in a Timely and Accurate Way, Via Phone, Email or Chatidentify Customer Needs and Help Customers Use Specific Featuresanalyze and Report Product Malfunctions (for Example, By Testing Different Scenarios or Impersonating Users)update Our Internal Databases with Information About Technical Issues and Useful Discussions with Customersmonitor Customer Complaints On Social Media and Reach Out to Provide Assistanceshare Feature Requests and Effective Workarounds with Team Membersinform Customers About New Features and Functionalitiesfollow Up with Customers to Ensure Their Technical Issues are Resolvedgather Customer Feedback and Share with Our Product, Sales and Marketing Teamsassist in Training Junior Customer Support Representatives.requirements and Skillsexperience as a Customer Support Specialist or Similar Cs Rolefamiliarity with Our Industry is a Plusexperience Using Help Desk Software and Remote Support Toolsunderstanding of How Crm Systems Workexcellent Communication and Problem-solving Skillsmulti-tasking Abilitiespatience When Handling Tough Cases

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)

here in the non voice process temporary work from home available 5 days working day Cab facility . incentives, pf job type permanent or contractual

Back Office/ Backend Work / Data Entry Operator MIS ExecutiveBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 15k - 30kShift - Day & Rotational6 Days Working

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good