Passenger Handling Job Vacancies in Odisha

We are looking for dedicated Airport Ground Staff in Bhubaneswar who will assist with various essential functions at the airport. This role is ideal for individuals with a passion for customer service and the aviation industry.Key Responsibilities:1. **Passenger Assistance:** Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Load and unload baggage, ensuring it is safely handled and correctly placed on the aircraft.3. **Customer Service:** Address passenger inquiries, provide information about flight schedules, and resolve any issues they may face.4. **Safety Compliance:** Adhere to safety regulations and ensure all procedures are followed, maintaining a secure environment.5. **Coordination with Airlines:** Work closely with airline staff to ensure timely and efficient operations, including coordinating boarding processes and managing boarding gates.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Previous experience in customer service is an advantage, but not mandatory as we welcome freshers. Strong communication skills are essential for effective interaction with passengers and team members. Attention to detail and the ability to handle stressful situations calmly are crucial. Candidates should also be physically fit to manage the demands of the job, which includes standing for long hours and lifting heavy luggage when necessary. A positive attitude and willingness to work flexible hours, including weekends and holidays, are also expected.

As an Airline Ground Staff, you will play a crucial role in ensuring a smooth airport experience for passengers. Your responsibilities will include:- **Check-in Assistance**: You will help passengers with the check-in process, providing information on flights, baggage, and boarding procedures.- **Baggage Handling**: You will manage the loading and unloading of luggage, ensuring that it is handled safely and efficiently.- **Customer Service**: You will address passenger inquiries, resolve complaints, and provide assistance in a friendly and professional manner.- **Boarding Coordination**: You will guide passengers during boarding, ensuring that the process runs on time and efficiently.- **Safety Procedures**: You will ensure that all safety regulations are followed, contributing to the overall safety of passengers and airline operations.- **Communication**: You will communicate important flight information to passengers, including delays and gate changes.To succeed in this role, you should possess strong communication skills and have a customer-oriented attitude. It is essential to be punctual and reliable, as the airline industry operates on tight schedules. You should be able to work well in a team and handle fast-paced situations calmly. Basic computer skills are necessary for handling check-in systems and passenger information. Previous experience is not required, but a willingness to learn and adapt to new challenges is highly valued.

As an Airport Supervisor, you will play a crucial role in ensuring the smooth operation of airport activities. Your primary responsibilities will include:- **Supervising Operations**: Oversee daily airport operations to ensure all systems run smoothly, including check-in, boarding, and baggage handling.- **Staff Management**: Lead and manage a team of airport staff, providing guidance and support to ensure high levels of performance and customer service.- **Customer Service**: Address passenger inquiries and resolve complaints to maintain a positive travel experience and ensure passenger satisfaction.- **Safety Compliance**: Ensure that airport safety protocols and regulations are strictly followed, promoting a safe environment for both staff and travelers.- **Monitoring Airport Activity**: Keep an eye on airport activities and traffic to optimize efficiency and coordinate responses to any issues that may arise.- **Reporting**: Prepare daily operation reports for management, highlighting any challenges faced and suggesting improvements where necessary.To succeed in this role, you should possess the following skills and qualities:- **Communication Skills**: Clear communication is essential for coordinating with staff and assisting passengers.- **Leadership Ability**: A strong sense of leadership to motivate and manage your team effectively.- **Problem-Solving Skills**: The ability to think quickly and resolve issues promptly when they arise.- **Organizational Skills**: Strong organizational skills to handle multiple tasks and responsibilities while ensuring everything runs smoothly.- **Attention to Detail**: A keen eye for detail to ensure compliance with various operational protocols and safety regulations. Candidates with 0 to 5 years of experience and at least a 10th grade education are encouraged to apply.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

We have vacant of 25 Airport Customer Service Associate Jobs in Jamshedpur, Jhargram, Giridih, Deoghar, Asansol, Jharsuguda, Calcutta Greens, Kolkata, Kolkata South, Kolkata, North Tripura, Siliguri, for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Passenger Handling, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Airline Customer Service etc.

Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.

Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

A Passenger Service Executive (PSE) is a vital part of the aviation industry, primarily responsible for ensuring that passengers have a seamless and enjoyable travel experience. This role involves direct interaction with customers at various stages of their journey, from check-in to boarding and beyond.Key ResponsibilitiesCheck-In Procedures: The PSE is responsible for checking in passengers, verifying travel documents, and issuing boarding passes.Baggage Handling: They assist passengers with baggage check-in and retrieval, ensuring compliance with airline policies regarding weight limits and prohibited items.Customer Assistance: The PSE provides information about flight schedules, delays, cancellations, and assists passengers with special needs or requests.Problem Resolution: They address passenger inquiries and resolve any issues or concerns that may arise during the travel process.Compliance: Ensuring compliance with all airline and airport regulations is crucial. This includes conducting security checks as required.Coordination: The PSE coordinates with other airport staff and airline personnel to ensure smooth operations throughout the passengers journey.Emergency Procedures: In case of emergencies, they assist with emergency procedures and evacuations if necessary.Skills RequiredCommunication Skills: Excellent verbal and written communication skills are essential for interacting effectively with passengers and colleagues.Customer Service Orientation: A strong focus on customer service is critical to meet passenger needs efficiently.Problem-Solving Abilities: The ability to think quickly and resolve issues under pressure is vital in this role.Attention to Detail: Precision in handling documentation and following procedures ensures compliance with regulations.Technical Proficiency: Familiarity with computer systems used for ticketing, reservations, and baggage handling is necessary.

We are looking for dedicated Airport Ground Staff in Bhubaneswar to ensure smooth airport operations and provide excellent customer service. This role is ideal for individuals starting their careers in aviation.Key Responsibilities:1. Customer Service: Greet passengers, assist with check-in, and provide information about flights, ensuring a positive travel experience.2. Baggage Handling: Safely manage passenger luggage, including check-in, loading, and unloading, while adhering to safety protocols.3. Coordination: Work with other airport teams to ensure timely departures and arrivals, optimizing overall efficiency.4. Safety Compliance: Follow safety regulations and procedures to maintain a secure environment for passengers and staff.5. Problem Solving: Address passenger inquiries and complaints promptly and effectively, ensuring that all issues are resolved efficiently.Required Skills and Expectations:Candidates should have finished at least their 10th grade and possess strong communication skills to interact effectively with passengers from diverse backgrounds. A friendly attitude is essential for providing an excellent customer experience. Candidates must be able to work in a fast-paced environment and handle challenging situations calmly. Basic knowledge of airport protocols and procedures will be an added advantage but is not mandatory. Punctuality and reliability are crucial, as airport operations depend on timely performance. Previous experience is not required, but a willingness to learn and adapt is highly valued.

As an Airport Ground Staff member in Bhubaneswar, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities will include:- **Passenger Check-in Assistance**: You will help passengers with the check-in process, ensuring they have their necessary documents and guiding them through the steps to obtain their boarding passes.- **Baggage Handling**: You will be responsible for managing luggage, including loading and unloading bags from planes and ensuring proper transfer to the correct destinations.- **Customer Service Support**: You will answer passenger inquiries, provide information about flight schedules, and assist with any issues that may arise at the airport.- **Safety and Security Checks**: You will perform basic safety and security checks to ensure a safe environment for passengers and staff, following the established protocols.- **Collaboration with Team Members**: You will work closely with other ground staff, pilots, and flight attendants to coordinate operations effectively and ensure timely departures.For this position, candidates should possess:- Strong communication skills to effectively interact with passengers and colleagues.- Basic problem-solving abilities to address passenger concerns and troubleshoot issues.- A friendly attitude and professional demeanor to create a positive experience for travelers.- Willingness to work in a fast-paced environment and adapt to changing situations.- A team-oriented mindset to help achieve common goals within the airport operations team.No prior experience is needed, making this an excellent opportunity for entry-level candidates.

As an Airline Ground Staff member based in Bhubaneswar, you will play a crucial role in ensuring a smooth and efficient travel experience for passengers. This job is suitable for freshers who have completed their 10th grade and are excited to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers at the check-in counter, ensuring they have the necessary documents for travel and guiding them through the check-in process.- **Baggage Handling:** Help with the loading and unloading of luggage, ensuring all bags are handled with care and delivered to the correct aircraft.- **Customer Service:** Provide information to passengers regarding flight timings, gate numbers, and any changes in schedules, ensuring they feel comfortable and informed.- **Safety Compliance:** Conduct safety checks and enforce airport regulations to ensure safe operations in the terminal and boarding areas.- **Support at Boarding Gates:** Assist passengers during the boarding process, ensuring the boarding process is efficient and orderly.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to interact clearly and effectively with passengers and team members.- **Team Player:** Ability to work well in a team environment, collaborating with colleagues to ensure efficient service delivery.- **Attention to Detail:** Keen attention to detail is important when handling travel documents and ensuring the accuracy of passenger information.- **Customer-Focused Attitude:** A friendly demeanor and a willingness to help passengers create a positive experience.- **Time Management:** Ability to manage tasks effectively to keep services running smoothly, even during busy times.

Hiring for 150 Airline Ground Staff Jobs in Kolkata, Siliguri, Andal, Durgapur, Patna, Ranchi, jharkhand, Koch Bihar, Malda, Bhubaneswar, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, Other Bachelor Degree with Good knowledge in Aviation, Ground Handling, Interpersonal Skills, Passenger Handling, Hospitality, Basic Computer Skills, Good Communication Skills, Cargo Handling, Aviation Security etc.

We are looking for 45 Airline Ground Staff Posts in Kolkata, meghalaya, Nadia, Bardhaman, Durgapur, Asansol, Bhubaneswar, Kharagpur, Tatanagar, Jamshedpur, Darjeeling, with deep knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Ground Management, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

Job Openings for 100 Airport Customer Service Associate Jobs for Freshers in Kolkata, Howrah, Hooghly, North 24 Parganas, South 24 Parganas, Haldia, Nadia, Bhubaneswar, Patna, Gaya, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc.

As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline sector. This position is based in Bhubaneswar, and we welcome candidates with 0 to 5 years of experience. A minimum of a 10th-grade education is required for this full-time office-based role.**Key Responsibilities:**- **Customer Service:** Interact with passengers and assist them with inquiries about flight schedules, check-in procedures, and luggage handling to enhance their travel experience.- **Ticketing and Booking:** Manage the process of ticket sales and booking confirmations. This includes handling transactions accurately and efficiently to ensure customer satisfaction.- **Flight Coordination:** Collaborate with airline staff to monitor flight schedules, ensuring that passengers are informed of any changes or delays.- **Problem Resolution:** Address and resolve passenger concerns and issues promptly, maintaining a high level of customer service even under pressure.- **Administrative Tasks:** Handle administrative duties such as maintaining passenger records, processing payments, and preparing reports for management.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with customers and team members.- Basic knowledge of computer operations and familiarity with booking systems will be beneficial.- A customer-oriented attitude is crucial for providing outstanding service and ensuring passenger satisfaction.- Ability to work in a fast-paced environment, managing multiple tasks with a focus on detail.- Teamwork skills are important, as you will often collaborate with other airline personnel to achieve common goals.

The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.

As Airport Ground Staff in Bhubaneswar, India, you will play a crucial role in ensuring the smooth operation of airport activities. Key responsibilities include assisting passengers during check-in, boarding, and arrivals, handling baggage, coordinating with security personnel, and maintaining cleanliness and safety standards within the airport premises. Excellent communication skills and a customer-centric attitude are necessary to provide superior service to passengers. Attention to detail and the ability to work efficiently in a fast-paced environment are essential skills for this role. A high school diploma or equivalent is required, and previous experience in a customer service or hospitality role is preferred but not mandatory. A flexible schedule and the ability to work in shifts are expected to meet the demands of this dynamic work environment. Join our team as Airport Ground Staff and be a part of creating positive airport experiences for travelers.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.