Hiring Fresher - Passenger Service Agent - Bhubaneswar

As a Passenger Service Agent, you will be the first point of contact for travelers, ensuring they have a smooth and enjoyable experience. You will work directly with passengers at the airport, assisting them throughout their journey.

Key Responsibilities:

- Check-In Assistance: Help passengers with the check-in process, ensuring they have the correct documents and luggage is properly tagged. This makes their boarding easier.

- Customer Service: Provide friendly and professional support to passengers with inquiries about their flights, such as schedules, delays, or cancellations, creating a welcoming environment.

- Baggage Handling: Assist passengers with baggage-related issues, including lost luggage or excess baggage payment, to ensure their belongings are handled appropriately.

- Boarding Support: Facilitate the boarding process by guiding passengers to their gates and ensuring they board on time, enhancing their travel experience.

- Problem-Solving: Address any issues or challenges that arise during a passenger's experience, providing effective solutions and maintaining customer satisfaction.

Required Skills and Expectations:

- Strong communication skills are essential to interact with passengers effectively.

- A friendly and approachable demeanor helps create a positive atmosphere for travelers.

- Basic computer skills are necessary for check-in systems and flight information.

- Ability to work well in a team and cooperate with colleagues and other departments.

- Candidates should have at least a 10th-grade education and be eager to learn and grow in the role.

- Previous experience is not required, but a passion for customer service is preferred.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  10th Pass

• Role

  Passenger Service Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER

• Face Interview Location

  kolkata