The Airline Ground Staff position in Bhubaneswar, India, is ideal for individuals seeking to start their career in the aviation industry. This full-time role requires a commitment to providing exceptional customer service and ensures smooth operations at the airport.
Key Responsibilities:
1. Check-in Assistance: Help passengers with the check-in process, ensure they have their travel documents ready, and provide boarding passes.
2. Baggage Handling: Manage passenger baggage, ensuring it is loaded and unloaded correctly and efficiently to prevent delays.
3. Customer Support: Address passenger inquiries, complaints, and concerns, providing timely solutions to enhance their travel experience.
4. Maintaining Safety Standards: Ensure compliance with safety protocols and airport regulations while assisting passengers.
5. Coordination with Other Teams: Work closely with pilots, cabin crew, and other airport staff to facilitate smooth operations and timely departures.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is crucial for managing check-ins and ensuring safety protocols are followed. A friendly and approachable attitude is essential to provide excellent customer service. Basic computer skills will be beneficial, and the ability to work in a fast-paced environment and adapt to changing situations is expected. Having a positive attitude and a willingness to learn are key to succeeding in this dynamic role.
Experience
0 - 3 Years
No. of Openings
40
Education
10th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata mintopark