Passenger Service Agent Job Vacancies in Pune

We are looking for an Airport Ticketing Executive to join our team in Pune. This role is ideal for individuals who are eager to gain experience in the aviation industry, offering opportunities for growth and development.nnKey Responsibilities:nn- Issue Tickets: Process ticket bookings efficiently using airline systems, ensuring accurate details and travel options for customers.n- Handle Customer Inquiries: Provide excellent customer service by assisting with ticket-related questions, including pricing and itinerary changes.n- Manage Reservations: Update and maintain flight reservation systems, ensuring accuracy and timely information for passengers.n- Coordinate with Airlines: Communicate effectively with airline representatives to resolve issues related to bookings and ticketing.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact with customers and resolve their queries effectively. Attention to detail is crucial in processing ticket information accurately to avoid errors. A basic understanding of computer systems and proficiency in using ticketing software is expected. Candidates should be able to work in a fast-paced environment and manage time efficiently. Being a team player is essential, as this role involves collaborating with colleagues and airline representatives. A positive attitude and a willingness to learn will greatly contribute to success in this position.