16

Passenger Handling Job Vacancies in Delhi

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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Delhi
Airline Operations Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills
We are looking for dedicated individuals to join our team as Airport Ground Staff in Delhi. This role involves assisting in various aspects of airport operations to ensure smooth processes for passengers and airlines.Key Responsibilities:1. **Passenger Handling**: Greet and assist passengers at check-in counters, ensuring they have all necessary documents and providing information about flights and services.2. **Baggage Services**: Manage baggage handling, including checking in luggage, ensuring it is tagged correctly, and assisting passengers with any baggage-related inquiries.3. **Boarding Assistance**: Coordinate the boarding process, helping passengers board safely and efficiently while maintaining a calm and friendly environment.4. **Safety Compliance**: Ensure adherence to safety regulations and airport policies, conducting necessary checks to maintain a secure environment for passengers and staff.5. **Issue Resolution**: Address passenger concerns and complaints promptly and professionally, providing solutions to enhance their travel experience.Required Skills and Expectations:Candidates should have at least a 12th-grade education and possess strong communication skills in English and Hindi. A customer-focused attitude is essential, along with the ability to work well under pressure in a fast-paced environment. Basic computer skills are a must, and any prior experience in customer service or aviation is a plus, though not mandatory. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for a dedicated Ground Staff Executive to join our team in Delhi. This entry-level position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, ensuring a smooth and pleasant travel experience. This includes helping with baggage handling and addressing any queries passengers may have.2. **Check-in Operations**: Manage the check-in counters, process passenger data, and issue boarding passes. You will also ensure compliance with airline policies and procedures.3. **Baggage Management**: Monitor and assist with the loading and unloading of baggage, ensuring that it is handled safely and reaches the correct destination.4. **Customer Service**: Answer passenger questions with a friendly attitude and resolve any issues promptly. Your goal will be to enhance customer satisfaction through excellent service.5. **Safety Protocols**: Follow all safety and security procedures to maintain a safe environment for passengers and staff. This includes adhering to health guidelines and emergency protocols.Required Skills and Expectations:Candidates should possess good communication and interpersonal skills, enabling effective interaction with passengers and team members. Basic knowledge of airport operations is a plus but not mandatory. A positive attitude, reliability, and a willingness to work flexible hours are essential. Strong problem-solving skills will help in addressing any issues that arise during your duties.
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Cargo Loader Airport Ticketing
We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Operation
Join our team as Airport Ground Staff in Delhi! As a key member of the airport operations team, you will be responsible for various tasks to ensure the smooth running of airport activities. Your main responsibilities will include assisting passengers with check-ins, boarding, and luggage handling. You will also be in charge of directing aircraft on the tarmac, coordinating with ground crew for aircraft maintenance, and ensuring airport security protocols are followed. To excel in this role, you should have excellent communication skills, a keen eye for detail, and the ability to work efficiently under pressure. A high school diploma or equivalent is required, and prior experience in customer service or aviation industry is a plus. Apply now to be a part of our dynamic airport operations team!
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Airline Operations Aviation Airport Operation Aviation Security Cabin Crew Activities Cargo Handling Ground Handling Ground Management Ground Operation Airport Ground Handling Ground Staff Activities Hospitality Passenger Handling Air Traffic Control Airport Cargo
Passenger Services:Assisting passengers with check-in, baggage tagging, and boarding procedures. Providing information on flight schedules, delays, and airport services. Addressing passenger inquiries and resolving issues related to their travel. Offering assistance to passengers with special needs, such as those with disabilities or young children. Baggage Handling:Managing the loading and unloading of passenger luggage and cargo. Ensuring proper tagging and handling of baggage to prevent loss or damage. Aircraft Ground Handling:Coordinating the movement of aircraft on the ground, including guiding them to gates and ensuring proper positioning. Conducting pre-flight checks and ensuring the aircraft is prepared for departure. Overseeing the refueling and restocking of the aircraft. Security and Safety:Ensuring compliance with airport security protocols and regulations. Monitoring security cameras and access points to maintain a safe environment. Responding to emergency situations and providing assistance as needed.
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Customer Relationship Airport Ticketing Airline Customer Service Airline Operations Airport Operation Passenger Handling
We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.
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Airline Operations Aviation Cabin Crew Activities Ground Handling Aviation Security Hospitality Airport Operation Airport Cargo Ground Operation Airport Ground Handling Ground Management Ground Staff Activities Passenger Handling Aircraft Maintenance Cargo Handling
Airline job for Ground Staff
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Aviation Ground Handling Cargo Handling Passenger Handling Ground Staff Activities Aviation Security Hospitality Cabin Crew Activities Ground Management Ground Operation
Airlines jobs like Ground staffs, CSA, GSA, TICKETING, CARGO SUPERVISOR, LOADER UNLOADERS, SCANNING, TAGGING
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Communication Grooming Good Communication Skills Management Skills Floor Coordination Aircraft Maintenance Aviation Hospitality Aviation Security Ground Handling Passenger Handling
AGE CRITERIA IS 18-27
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Air Ticketing Executive

Airindia Airways

Aircraft Maintenance Airline Operations Aviation Cabin Crew Activities Ground Staff Activities Hospitality Aviation Security Cargo Handling Airport Ground Handling Air Traffic Control Passenger Handling Interpersonal Skills Ground Handling Airport CA
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]
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Security Executive (0-1 Years)

Balaji Institute of Professional Studies

Passenger Handling Basic Computer Skills Ground Staff Ground Staff Executive Ground Handling Staff
Responsibilities :1) Passenger handling.2) Look after the safety of passengers.3) Work in a team Requirements : 1) Age : within 18 to 27 years 2) Qualification : Graduate with any bachelor degree3) Communication : must be fluent in English & HindiSalary starting from 22,000/- per month + incentives
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Passenger Support Associate

SFTS Educare Pvt Ltd

Problem Solving Grooming Strong Communication Skills Passenger Support Associate Cabin Crew Airline Executive Ground Staff
Age criteria for male candidates : 18-30 yearsAge criteria for female candidates : 18-26 yearsBenefits of employess : 1. Salary range : 14.5k to 21k2. Working hours : 8 hours of work along with 24x7 flexibility to work.3. Allowances : EPF, ESI, fooding & lodging.For further information contact :
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Customer Representative

3STEPS AVIATION ACADEMY

MSWORD COMMUNICATION SKILLS Customer Service Advisor Passenger Handling Customer Representative Client Relationship Customer Relationship Customer Handling Work From Home
Job Openings for 30 Customer Representative Jobs with minimum 1 Year Experience in Delhi,Kolkata,Mumbai,Patna,Hyderabad,Bangalore having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Other Bachelor Degree with Good knowledge in PATIENCE,Customer Service Advisor,Passenger Handling,HTML Programmer,MSWORD,COMMUNICATION etc.
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Ground Staff

Airline Recruitment

Ground Handling Cargo Supervisor Cargo Staff Airport Cargo Loader Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Job Openings for 100 Ground Staff Jobs for Freshers in Kolkata,Delhi,Mumbai,Chennai having Educational qualification of : Higher Secondary, Diploma with Good knowledge in Aviation,Ground Staff Activities,Ground Handling, Cargo Supervisor,cargo staff,Airport Cargo Loader etc.
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Airport Ground Handling

Uddan Support Management Services PVT LTD

Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor Airport Ground Handling
We are directly hiring for airlines/aviation for pan India. Degination- *Customer service associate.* Guest handling associate* Air ticketing* Senior customer service executive * Customer service executive* Senior security executive* Passenger complaint handlingQualification- 10th , 12th & above(freshers and experienced both can apply).Age - 18 to 29 yearsSkills- *Fluency in English & Hindi* Excellent communication skill* Good interpersonal skill* Pleasing personality*Confident & ability to handle passengers*Note- Interview is going on freshers and experienced can apply . Candidate should carry updated C.V.(Limited vacancy)Contact person- Vishal (HR)
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Airline Ground Staff

Airindia Airways

Aircraft Maintenance Airport Operation Airline Operations Aviation Ground Handling Interpersonal Skills Passenger Handling Cabin Crew Activities Ground Staff Activities Hospitality Aviation Security Airport Ground Handling Cargo Handling Air Traffic
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.
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  • Fresher
  • 4.0 Lac/Yr
  • Delhi
Good Communication Skills Aviation Hospitality Cargo Handling Passenger Handling Interpersonal Skills
As an Airport Ground Staff member in Delhi, you will be responsible for various tasks to ensure the smooth operation of the airport. This includes assisting passengers, handling cargo, and providing excellent customer service. You will need to have good communication skills to interact with passengers and colleagues effectively. Knowledge of aviation and hospitality industry practices is essential for this role. Additionally, you must possess the ability to handle cargo efficiently and handle passenger inquiries and concerns professionally. Strong interpersonal skills are also required to work well with a diverse team in a fast-paced airport environment. This is a full-time position that requires you to work from the office. If you are a 12th pass fresher with the desired skills and a passion for the aviation industry, we would like to hear from you.
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Good Communication Skills Team Work Problem Analysis Roblem Problem Solving Customer Support Baggage Handler Passengers Handling Cargo Handling
Hiring for 35 Urgent Vacancy for Airport Ground Staff Jobs in Kolkata, Siliguri, Andal, Patna, Ranchi, jharkhand, Uttar Bagdogra, Delhi, Mumbai, Durgapur, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Good Communication Skills, Team Work, Problem Analysis, Problem Solving, Customer Support, Baggage Handler, Passengers Handling, Cargo Handling etc. If you have any queries, you can contact this number- +91 7365059677 ( Send your CV/Resume this whatsapp number).Age Limit:- Male- 18 to 35 years & Female- 18 to 30 year's.Job Shift:- Rotational shifts (Day & Night) according to your preference. Duty timing: 8 hours with overtime available.Job Openings:- Ground StaffQualifications Required:- 10th, 12th, B.A, M.A, B.Sc, M.Sc, BBA, MBA, B.Tech, M.Tech, Assistant Engineer (any stream: civil, mechanical, computer), Degree Holder, Diploma, ITI, Graduation & Post Graduation in Aviation Sector.Facilities Provided:- Cab- Meal- Accommodation- Provident Fund- Medical- Insurance- ESI Facility- 8 Hours Duty Timing- 5 Days Working- Overtime## If you have any queries, you can contact this number- +91 7365059677 ( Send your CV/Resume this whatsapp number).Age Limit:- Male- 18 to 35 years & Female- 18 to 30 year's.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Ground Staff Activities Airport Operation Cargo Handling Air Traffic Control Aviation Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Delhi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Delhi
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
We are seeking a Boarding Pass Executive to join our team in Delhi. This role is ideal for candidates with a passion for customer service and a commitment to ensuring a smooth travel experience for passengers.In this position, you will be responsible for assisting travelers in the boarding process. This includes checking boarding passes, ensuring passengers have the correct documentation, and answering any questions they may have.
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Passenger Service Agent || Freshers & Experienced

Skyview India Academy Private Limited

Baggage Handling Multitasking Ability Conflict Resolution Ticketing Assistance Airport Operation Customer Service
Passenger Service Agents assist travelers at airports, ensuring a smooth check-in, boarding, and arrival experience. Responsibilities include issuing tickets, checking in baggage, guiding passengers through boarding gates, and providing flight or gate information. They handle customer inquiries and resolve any travel-related issues professionally. Agents also coordinate with airline staff to maintain on-time flight operations. This role involves shift work and requires excellent communication skills. **Only candidates aged 18-27 can apply.**
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Freshers For Ground Staff - Delhi/Delhi NCR

Skyview India Academy Private Limited

Airline Operations Aviation Ground Staff Activities Passenger Handling Air Traffic Control Cabin Crew Activities Interpersonal Skills Ground Operation Airport Operation
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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Aircraft Maintenance Airline Operations Cabin Crew Activities Aviation Ground Handling Airport Cargo Interpersonal Skills Air Traffic Control Airport Ground Handling Ground Operation Airport Operation Passenger Handling Aviation Security Hospitality
Hiring for 15 Airport Guest Relationship Executive Jobs in Tangla, Darrang, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma with Good knowledge in Customer Relationship, Guest Handling, Ground Operation, Good Communication Skills etc.
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Guest Relationship Executive (Female Candidates Preferred)

Balaji Institute of Professional Studies

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Delhi
Passenger Service Passenger Handling
Responsibilities : 1) Passenger handling.2) Passenger crisis management. Requirements :1) Age : within 18 to 27 years.2) Qualification : min. 10+2 3) Communication : Fluent in English & Hindi.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff to join our team in Delhi. This role involves essential support in managing airport operations, ensuring efficiency and safety in handling passengers and cargo.Key Responsibilities:1. **Passenger Services**: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Handling**: Safely transport, load, and unload baggage and cargo, maintaining strict adherence to safety and security protocols.3. **Emergency Response**: Be trained and prepared to act in emergencies, providing assistance and support to ensure the safety of passengers and crew.4. **Communication**: Collaborate with team members and communicate effectively with passengers, addressing their inquiries and concerns promptly.5. **Process Compliance**: Follow all regulatory and company procedures to ensure compliance with safety and security standards at all times.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and demonstrate excellent communication and interpersonal skills. Attention to detail is crucial, as well as the ability to work efficiently in a fast-paced environment. A positive attitude towards teamwork and customer service is essential. Previous experience in a similar role is preferred but not mandatory, as training will be provided for motivated individuals eager to learn. Flexibility to work different shifts, including weekends and holidays, is also expected.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking a dedicated and efficient Airport Ground Staff member to join our team in Delhi. This role is perfect for individuals looking to start their career in the aviation industry and offers hands-on experience in providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in processes, baggage handling, and boarding procedures, ensuring a smooth experience from arrival to departure.2. **Baggage Handling**: Manage the loading and unloading of luggage, verifying that all baggage is stored correctly and safely.3. **Safety Procedures**: Follow all safety regulations and protocols to ensure a secure environment for passengers and staff.4. **Customer Service**: Address passenger inquiries and resolve issues with a friendly and professional approach, providing information about flights, facilities, and services.5. **Collaboration**: Work closely with airline staff and other ground personnel to coordinate services and maintain operational efficiency at the airport.Required Skills and Expectations:Candidates must have completed their 12th standard and possess strong communication and interpersonal skills. A commitment to teamwork and the ability to work under pressure in a fast-paced environment are essential. Male candidates are preferred for this position. Prior experience is not required, making this an excellent opportunity for new graduates looking to grow their skills in the aviation sector. A positive attitude and a willingness to learn are crucial for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Basic Computer Skills
As an Airport Terminal Services Agent, you will play a vital role in ensuring a smooth travel experience for passengers at the airport. Your key responsibilities will include:- **Passenger Check-In Support**: Assist passengers during the check-in process by providing necessary information and ensuring luggage is properly tagged. This helps in streamlining their travel experience.- **Boarding Procedures**: Oversee boarding announcements and assist passengers in boarding the aircraft on time. Your guidance ensures that flights depart as scheduled, minimizing delays.- **Customer Service**: Address passenger inquiries and resolve any issues or complaints efficiently. Delivering excellent customer service enhances the travel experience and fosters passenger satisfaction.- **Handling Documentation**: Verify travel documents such as ID and tickets for compliance with airline regulations. This step is crucial for ensuring that all passengers meet travel requirements.- **Coordination with Ground Staff**: Collaborate with other airport staff to facilitate timely aircraft servicing and passenger movement. Effective communication is key to maintaining operational efficiency.- **Emergency Response**: Be prepared to manage emergency situations and assist where needed. Your readiness can contribute significantly to passenger safety.To excel in this role, candidates should possess strong communication skills and a friendly demeanor. A keen attention to detail is essential to handle documentation effectively, and a proactive approach to problem-solving will help resolve passenger issues. Additionally, having the ability to multitask in a fast-paced environment is important, as you will be assisting multiple passengers at once. Previous experience in customer service is a plus, but not mandatory, making this position suitable for recent graduates.
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