As an Airline Ground Staff member, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your main responsibilities will include:
- **Check-in Assistance**: Help passengers with the check-in process to ensure they receive their boarding passes and luggage tags quickly and efficiently.
- **Baggage Handling**: Manage and ensure the safe loading, unloading, and delivery of passengers' baggage, maintaining strict adherence to safety procedures.
- **Customer Support**: Address passenger inquiries and provide information about flight schedules, gate changes, and other services, ensuring a high level of customer satisfaction.
- **Boarding Coordination**: Assist in organizing and managing the boarding process for flights, ensuring that passengers board in an orderly manner.
- **Emergency Procedures**: Be familiar with and ready to implement emergency protocols to ensure passenger safety in various situations.
- **Team Collaboration**: Work closely with other ground staff and airline personnel to facilitate efficient operations and resolve any issues that may arise.
To be successful in this role, you should have strong communication skills to interact effectively with passengers and team members. A basic understanding of customer service principles is essential. Additionally, attention to detail is important when handling baggage and assisting passengers. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A positive attitude and willingness to learn will help you grow in this position.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER
Face Interview Location
kolkata