Job Description

As an Airline Ground Staff member, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. This is a full-time position based in Jharsuguda, ideal for candidates with little to no experience, as training will be provided.

**Key Responsibilities:**

- **Check-in Assistance:** Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags while addressing any questions they may have.

- **Baggage Handling:** Safely manage the loading and unloading of luggage, making sure it is properly tagged and delivered to the right destinations.

- **Customer Service:** Provide support and information to passengers, helping them with queries about their flights, airport facilities, and any necessary assistance.

- **Safety Compliance:** Follow all safety protocols and guidelines to maintain a secure working environment for both staff and passengers.

- **Team Collaboration:** Work effectively with other ground staff and departments to ensure that flights depart on time and that all operational tasks are completed.

**Required Skills and Expectations:**

Candidates should have completed at least the 10th grade. Strong communication skills are essential, as you will interact with passengers and team members regularly. An ability to work under pressure and in a fast-paced environment is important. Basic computer skills are also expected for checking in passengers and managing records. A customer-oriented attitude and a friendly demeanor will contribute to a positive experience for travelers. Punctuality and reliability in attendance are crucial for this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    25

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kolkata

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