We are looking for dedicated Airline Ground Staff in Kolkata, India. This entry-level position is ideal for those who enjoy working in a fast-paced environment and are eager to start a career in the aviation industry.
Key Responsibilities:
1. **Passenger Check-In Assistance**: Help passengers during the check-in process, ensuring they have all necessary documents ready and guiding them through any required procedures.
2. **Baggage Handling**: Safely manage passenger luggage, ensuring it is loaded and unloaded properly, and assisting passengers with their baggage inquiries.
3. **Flight Information Management**: Provide accurate flight information to passengers, including timings, boarding gates, and any changes that may occur.
4. **Customer Service Support**: Address any questions or concerns from passengers, offering support and solutions to enhance their travel experience.
5. **Coordination with Airlines**: Collaborate with airline teams and other ground staff to ensure smooth operations and timely services.
Required Skills and Expectations:
Candidates must have at least completed their 10th grade and possess good communication skills to effectively assist passengers. A friendly demeanor and the ability to work under pressure are essential traits. Basic computer skills are beneficial as they will be needed for managing check-in systems and handling information. Punctuality and a strong sense of responsibility are also crucial for maintaining the flow of airport operations. The role demands a proactive approach and a willingness to learn to succeed in this exciting field.