IT Support Executive Jobs

We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.**Key Responsibilities:**- **Customer Support:** Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- **Problem Diagnosis:** Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- **Technical Documentation:** Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- **Collaboration:** Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- **Training:** Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.

Setting up computers and other hardware devices.Meeting with the IT team to determine the sequence of operations.Starting operations by entering computer commands.Monitoring error and stoppage messages.Correcting errors, loading paper, and adjusting equipment settings.Troubleshooting equipment malfunctions and software errors.Responding to user requests and problems.Performing preventative maintenance.Maintaining supply inventory.

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.

Provide technical support for CCTV cameras, DVRs/NVRs, monitors, and related networking equipmentDiagnose and resolve hardware, software, and connectivity issues (on-site or remotely)Assist with installation, configuration, testing, and commissioning of CCTV systems

Technical Support ExecutiveJob RoleProvide technical support via calls, chat, and emailTroubleshoot and resolve customer issues efficientlyInvestigate problems and provide accurate solutionsMonitor cases and maintain proper documentationCoordinate with internal teams when requiredRequired SkillsStrong communication & writing skillsGood problem-solving and troubleshooting abilityPatient, empathetic, and customer-focusedGood knowledge of Microsoft ExcelBasic technical understandingEligibilityFreshers & experienced candidates can applyBachelor's degree preferredAnyone can applyBenefitsCompetitive salary based on performanceCareer growth opportunitiesSupportive and collaborative work environmentTraining and skill development support

*POSITION -* Inside Sales Engineer *JOB LOCATION -* Kolkata*CANDIDATE PROFILE* - B.Tech / B.E. / Diploma in Electronics/Telecommunication / Instrumentation.*WORK EXPERIENCE -* Candidates should have min 2-5 years of experience in back office technical support job.SALARY - Rs. 2 - Rs. 4.5 Lakhs Per Annum.*COMPANY PROFILE -*Company is dealing in the field of Industrial automation, Process Instruments and Gas detection. _*JOB DESCRIPTION -*_ 1. *Responding to RFPs and RFQs:* Submit quotations and participate in tenders by creating relevant documents / solutions with inputs from the sales personnel.2. *Respond to Clarifications:* Provide clarification responses to potential or existing customers which could be either Commercial or Technical in nature.3. *Technical Support:* Provide technical support to the sales / service team and customers, including product demonstrations, technical presentations, and answering technical inquiries.4. *Procurement and Logistics:* Provide timely information to the procurement and logistics team to ensure proper inventories can be maintained / ordered and customer materials can be dispatched on time.5. *Dispatch Clearance and Invoice:* Provide dispatch clearance and invoicing details to Logistics and Finance team in the required formats to ensure billing and dispatch formalities and completed without any issues.6. *Customer Relationships:* Build and maintain strong relationships with customers, understanding their needs and providing solutions that meet their requirements.7. *Product Knowledge:* Maintain a deep understanding of our products and services to effectively communicate their benefits to customers.8. *Market Research:* Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities.9. *Collaboration:* Work closely with the sales and service to ensure seamless customer service and satisfaction.10. *Reporting:* Prepare and present sales reports, forecasts, and analysis to management._*Key Skills*_* Experience in inside sales or customer service roles.* Understanding of sales processes and customer relationship management.* Ability to quickly learn and adapt to new technologies and products.* Strong organizational and time management skills

Company Name: KG Ash Tech Private LimitedCIN: U74140HR2011PTC044652Registered Address:549E, Kanshi Nagar, Model Town,Ambala City, Haryana, IndiaPosition Title: End User IT Support / Internal IT Support ExecutiveEmployment Type: Full-Time, PermanentWork Mode: Remote (Work From Home)Working Hours: 40 hours/week Salary: 25,000 45,000 per month (based on experience)Reporting To: Operations / Administration ManagerAbout the CompanyKG Ash Tech Private Limited, incorporated in 2011 in Haryana, is engaged in ash handling system operations, fly ash and cement supply, construction chemicals, building materials, and manpower services. The company supports industrial and construction projects, including power plant ash management and material distribution across regions.With growing operations and remote coordination between field teams, vendors, and administrative staff, the company requires dedicated internal IT support to manage systems, devices, and digital workflows.Job PurposeThe End User IT Support Executive will provide remote technical support to internal staff, field coordinators, and office teams using computers, mobile devices, email systems, and internal software used for operations, documentation, and reporting.This role is not client-facing IT services, but internal company IT support, which fits naturally within a construction/manpower company.Key Responsibilities (Remote) Provide remote IT support to internal employees and field staff Troubleshoot Windows laptops/desktops, printers, scanners, and mobile devices Manage email accounts, passwords, and basic access control Assist staff with MS Office, email, PDF tools, and documentation systems Support basic networking issues (internet, VPN, Wi-Fi guidance) Coordinate remotely with vendors for hardware/software issues Maintain IT asset records and basic system documentation Assist in onboarding new employees with system setup Ensure data backup practices and basic cybersecurity hygiene Log and track IT issues and resolutionsRequired Qualifications 1+ year experience in IT support, helpdesk, or end-user IT role Diploma or degree in Computer Networking / IT / Computer Systems Knowledge of Windows OS, MS Office, email systems Ability to troubleshoot issues remotely Good communication skills (English & Hindi) Ability to work independently in a remote environmentPreferred (Good to Have) Experience supporting non-technical staff (operations/construction teams) Familiarity with remote tools (AnyDesk, TeamViewer, RDP) Basic understanding of IT asset management IT certifications (optional)What the Company Offers Permanent full-time employment 100% remote work arrangement Formal offer letter, contract, payslips & experience letter Stable long-term role supporting internal operationsHow to ApplyInterested candidates may apply by sending their resume to:Kgapldcrtpp@gmail.comSubject: Application Remote End User IT Support (Internal)Only shortlisted candidates will be contacted.

About Pyramid Technical Services Pvt. Ltd.Pyramid Technical Services Pvt. Ltd. is a leading engineering and technology solutions company providing end-to-end support in design, procurement, and project execution. We are committed to innovation, reliability, and operational excellence across all our business functions.We are looking for a dedicated and proactive IT Support Executive to join our team and ensure seamless operation of our IT infrastructure across departments.________________________________________Job BriefThe IT Support Executive will serve as the first point of contact for all internal employees experiencing technical issues related to computer systems, hardware, software, and networking. The role requires strong technical knowledge, attention to detail, and excellent communication skills to resolve issues efficiently while maintaining a high level of user satisfaction.________________________________________Key Responsibilities1. Provide first-level technical support (in-person, phone, and email) for all IT-related issues, including hardware, software, network, and applications.2. Diagnose and resolve problems related to desktops, laptops, mobile devices, operating systems (Windows/macOS), and Microsoft Office Suite.3. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN) and escalate complex issues to internal or external IT teams/vendors.4. Install, configure, and maintain computer hardware (printers, scanners, peripherals) and software applications.5. Perform regular system updates, patches, and data backups to ensure integrity and security.6. Maintain an up-to-date inventory of all IT assets, hardware, and software licenses.7. Assist in onboarding and offboarding processes setting up or decommissioning IT equipment for employees.8. Document technical issues, resolutions, and create knowledge base articles for internal reference.9. Coordinate with external vendors and service providers for hardware repairs, software licensing, and IT-related procurement.10. Monitor system performance and proactively identify potential issues before they impact operations.11. Ensure antivirus, firewall, and other endpoint security systems are up-to-date and functioning properly.12. Support email account management, user access control, and password reset requests in line with IT policies.13. Assist in implementing and maintaining company-wide IT policies, data security protocols, and user awareness initiatives.14. Provide basic IT training and guidance to employees to enhance system usage efficiency.________________________________________Requirements & Skills1. Hands-on experience supporting Microsoft 365 / Office 365 (Outlook, Word, Excel, PowerPoint, Teams) or Google Workspace (Gmail, Docs, Drive).2. Strong working knowledge of Windows and/or macOS operating systems.3. Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP.4. Proficiency in installation, configuration, and troubleshooting of desktops, laptops, and peripherals.5. Excellent analytical and problem-solving abilities.6. Strong verbal and written communication skills to explain technical concepts clearly to non-technical users.7. Customer-focused attitude with patience and empathy when handling support requests.8. Ability to work independently, prioritize multiple tasks, and perform well under pressure.________________________________________Why Join Pyramid Opportunity to work in a growing, technology-driven organization. Exposure to diverse IT infrastructure and systems. Collaborative and supportive work environment that encourages growth and learning.

It Support Executive Required

Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Bachelor's degree in Information Technology, Computer Science, or a related field preferred.1 - 2 years of proven experience as a Technical Support Specialist or similar role.Strong knowledge of computer systems, software, and hardware.Experience with remote desktop applications and help desk software.Excellent problem-solving and communication skills in.Fluency in English, both written and verbal, is required.Ability to work independently and as part of a team.Customer-oriented mindset with the ability to handle challenging situations professionally.Technical certifications are a plus.

Hiring for both Domestic and International process for pan india.

Attend basic & small amounts of inbound technical service calls.Pending call processing with the help of a colleague on a routine basis.Keep records of all conversations in our ticket system in a comprehensible way.Frequently attend training sessions to improve knowledge and performance level.Ensure following the customer service SOP, Company policies, and website for FAQs.Escalate serious problems according to the hierarchy.Frequently attend training sessions to improve knowledge and performance level.

Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc