IT Support Job Vacancies in Jaipur

Role & responsibilities:Managing the catalog on online portals updating pricing, product information, images, etc. Ensuring that they are always in sync with physical stores and ecommerce websites.Liaising with the aggregator partners to manage smooth operations of online stores.Ensuring a complete on-time roll out of marketing campaigns on these portals.Managing operational checklists to ensure all online stores are running smoothly.Working closely with the store teams to understand all issues faced and escalating the same to aggregator partner to enable resolving and achieving timely closures.Preparing weekly sales and marketing reports to monitor sales trend and address and resolving issues if any.Reviewing competitors and keeping track of new products, promotions and their pricing.Tracking and monitoring customer ratings for each online store and working closely with the marketing team to improve the same.Escalating customer complaints and ensuring timely resolution for the same to create customer delight and satisfaction.Fulfilling the role of brand custodian for all the online stores and ensuring complete adherence to brand guidelines for undiluted brand experience.Engaging with new marketplace and vendor partners (delivery, packaging, etc) to build out the business furtherPreferred candidate profile:Should have excellent verbal and written communication skills.Should demonstrate timeliness, responsiveness and adherence to deadlines.Should be a disciplined and hardworking professional with an eye for detail and consistent performance.Should be eager to learn, is proactive and knows how to manage tasks with timelines.Should be comfortable managing the front end of the brands online stores on aggregator platforms.

We are hiring candidates with knowledge of Hardware, Network, CCTV, Firewall, Server etc

Client Communication, Follow-ups, Technical solutions, Business Analysis, Estimations, Presales Proposals.Preparing Business Requirements Documents (BRDs), defining Project plans preparing user stories, use cases, Flow charts, writing system requirement specifications and delivering project/status reportsProject documentation and status reporting skills.Understanding the project requirement- Project Analysis and documentation.

AREA OF RESPONSIBILITIESIT SETUPSource- Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.Identify- Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company/ clients.Analyse- Analysing a company's IT system and infrastructure.Assistance- Assist the team in research, testing and deploying new solutions based on the requirements of different departments across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.Innovate- Evaluate and foster innovation, to deliver high impact IT solutions by coordinating the business process-integration, automation and operation of all IT systems across the company / clients.Implement- Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.Rearrange- Dealing with product faults and arranging repairs and replacements.Maintain- Periodic updates and maintenance of all the software used across different departments.Manage- Handle all employee joining and exiting formalities, for a smooth experience.Update- Be able to provide strong day-to-day server and workstation support.

We want hands-on and dedicated computer repair professionals who pride themselves on swiftly and safely solving computing problems for valued clients.The job could include resolving issues such as slow performance, hardware faults, system errors, internet connection failures, and more for Macs, Chromebooks, and PCs, although we do encourage you to work within your area of expertise.This is an independent contractor position. Tech contractors are responsible for having their own tools and vehicle (including vehicle maintenance). We will cover expenses for travle in excess of 10 kilometers, and other site-related expenses.Job Requirements: 1 years minimum experience providing technical supportOffice suite; Word, Excel, & OutlookOutlook & Outlook Express email configuration,In-depth knowledge of Windows OSPC imaging and configurationTCP/IP, Routers, WAPs, Wireless, and other networking devicesSpyware / adware removal tools / antivirus programsTech must be comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories.Experience with Mac is preferred, but not requiredBusiness/Enterprise experience highly desirable (not essential)Job Type: Contract

Junior Trainee In IT engineering No.of Vacancy;-215nosEducational qualification;-DiplomaLocation:-All IndiaWork experience:-FresherJob description;-Provides IT support, training, and orientation for new technology usersOffers troubleshooting, support, and repair when IT equipment or networks malfunctionProvides phone, live chat, or in-person support, depending on the organization's scopeMaintains records of hardware and software inventorySpecialises in IT support for a particular industry, such as wireless technology, healthcare, or finance

AREA OF RESPONSIBILITIESPROPOSALSIdentify & document the Scope of Work (SOW), objectives and any assumptions.Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.Establish and maintain relationships with third parties/vendors.Seek opportunities for improvement and suggest new projects.END-TO-END PROJECT MANAGEMENTEnsure availability of all the tools and resources before initiating a project.Prepare and maintain timelines for the effective tracking and completion of the project.Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.MAINTAINMaintain timesheet logs for all the resources.Create and maintain comprehensive project documentation, plans and reports.Ensure standards and requirements are met through conducting quality assurance tests.Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.RequirementsYEARS OF RELEVANT EXPERIENCE- 3+ Years of relevant experience managing Digital / IT Projects.EDUCATION AND WORK EXPERIENCE** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.SOFTWARE s- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.